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Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

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Photo gallery for Element New York Times Square West

Rooftop terrace
Exterior
Traditional Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Full-size fridge, microwave, stovetop, dishwasher
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Kitchen
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Lobby

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Rooftop terrace

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  • Free WiFi
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About the neighborhood

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Empire State Building - 14 min walk - 0.8 miles
  • Grand Central Terminal - 15 min walk - 0.8 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Element New York Times Square West

Hotel near Times Square
A short walk from Madison Square Garden and Broadway, Element New York Times Square West provides a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Free bicycle rentals, coffee/tea in the lobby, and a computer station
  • Luggage storage, an elevator, and meeting rooms
  • Smoke-free premises, ATM/banking services, and a 24-hour front desk
  • Guest reviews say great things about the central location and helpful staff
Room features
All 411 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is Element New York Times Square West pet-friendly?

Yes, Element New York Times Square West allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Element New York Times Square West?

Check-out is at noon.

Where is Element New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. Bryant Park and Macy's are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 6 minutes.

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Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1132 out of 2501 reviews
Rating 8 - Good. 784 out of 2501 reviews
Rating 6 - Okay. 334 out of 2501 reviews
Rating 4 - Poor. 134 out of 2501 reviews
Rating 2 - Terrible. 117 out of 2501 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

Location and ambiance in a very reasonable rate
Stayed 3 nights in May 2025

10/10

Very clean and staff was very polite and helpful
Stayed 5 nights in May 2025

10/10

Enjoyed my stay
Stayed 3 nights in Apr 2025

8/10

Great location, clean room, good breakfast
Stayed 3 nights in Mar 2025

8/10

Housekeeping skipped cleaning days but the room was nice. Check in was fast. Breakfast was good.
Stayed 6 nights in Jun 2025

10/10

Great
Stayed 2 nights in Jun 2025

10/10

The property is great and the staff are exceptional. But, the surrounding areas do to homelessness and some other issues
Stayed 4 nights in May 2025

10/10

Nice room
Stayed 1 night in May 2025

8/10

The elevator situation was not great, one out of 3 elevators was under maintenance and wait time for elevator at peak hours were sometimes 30 minutes, Breakfast was a great perk, food was great and always great options and variety. Also appreciate the happy hour to start off the evening.
Stayed 3 nights in Jun 2025

10/10

My stay at this property was excellent from start to finish. I wish all hotels had a night manager like Ed, who gave us a warm welcome and made us feel right at home.
Stayed 7 nights in May 2025

10/10

Its a great getaway right in the city so plenty to do and see
Stayed 1 night in Mar 2025

8/10

Hotel was clean and felt safe despite surroundings. Close to trains and shopping, location is in the Garment District.
Stayed 4 nights in Apr 2025

10/10

Best stay in New York!!!!
Stayed 3 nights in Mar 2025

8/10

Very friendly staff! Great breakfast and happy hour was a nice surprise
Stayed 1 night in Apr 2025

10/10

Everything about my stay was amazing. The only issue was elevator been down, and the property did advise me of that before even check in so thats was excellent customer service...i definately will go back once im going to new york..
Stayed 4 nights in May 2025

10/10

Our rooms bed made a voice.But room was so nice especially with the city view
Stayed 2 nights in May 2025

8/10

The elevator was not working and the bathroom smelt like sewage in the mornings; however, it was still a good stay! Decent sized room and facilities
Stayed 5 nights in May 2025

10/10

Our stay was great! Would stay here again.
Stayed 9 nights in Feb 2025

10/10

Great location clean and nice hotel… I stayed with my family and no complaints 👍
Stayed 4 nights in Feb 2025

8/10

The hotel it’s nice, breakfast very good but they don’t have enough elevator and you can wait half hour during the morning to go downstairs.
Stayed 6 nights in May 2025

8/10

The hotel was very good. Good customer service. The one thing was the elevator repairs. This must be done quickly. This should be like this for such a top notch hotel.
Stayed 3 nights in May 2025

10/10

The room is lovely and the fridge and microwave included in the small kitchenette are most convenient. Perfect for a short or long stay.
Stayed 1 night in Apr 2025

4/10

It had lines non stop of guests waiting for 1 elevator . Terrible people traffic problems!😔
Stayed 3 nights in May 2025

10/10

Great location—easy walking distance to Times Square and other central spots. The room includes a kitchenette, which is very convenient. The staff are friendly and accommodating. They allowed us a late check-out and offered overnight luggage storage due to elevator issues. Breakfast was good, and we especially enjoyed the complimentary wine and beer relaxation time in the late afternoon, offered Monday through Thursday. We had a great stay and would definitely return.
Stayed 6 nights in May 2025

10/10

The staff is amazing but building is old
Stayed 6 nights in Apr 2025