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Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
Free daily buffet breakfast
32-inch LCD TV with cable channels, TV
Interior
Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk
Located in the heart of Manhattan, Element New York Times Square West offers a vibrant retreat with breakfast buffet, grocery/convenience store, and gym. With free bicycle rentals and dry cleaning/laundry services available, guests can enjoy a seamless stay near iconic spots like Times Square and Madison Square Garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(236 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(127 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Lobby

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Empire State Building - 14 min walk - 0.8 miles
  • Rockefeller Center - 14 min walk - 0.8 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Hotel near Times Square
A short walk from Madison Square Garden and Broadway, Element New York Times Square West provides a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Free bicycle rentals, a 24-hour front desk, and coffee/tea in the lobby
  • An elevator, luggage storage, and a TV in the lobby
  • A computer station, a porter/bellhop, and meeting rooms
  • Guest reviews say great things about the central location and helpful staff
Room features
All 411 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is Element New York Times Square West pet-friendly?

Yes, Element New York Times Square West allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Element New York Times Square West?

Check-out is at noon.

Where is Element New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of Madame Tussauds Wax Museum, Times Square, and Broadway. Madison Square Garden and Bryant Park are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 6 minutes.

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Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1288 out of 2855 reviews
Rating 8 - Good. 902 out of 2855 reviews
Rating 6 - Okay. 374 out of 2855 reviews
Rating 4 - Poor. 147 out of 2855 reviews
Rating 2 - Terrible. 144 out of 2855 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice staff, & location
Stayed 3 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, clean property, felt safe, staff was wonderful and very convenient to resturants and shopping
Stayed 3 nights in Sep 2025

10/10 Excellent

PEDRO FEBO

Liked: Cleanliness, amenities, property conditions & facilities
Great Room, Excellent location
Stayed 2 nights in Sep 2025

8/10 Good

francis

Liked: Amenities
Prime location easy to get to. Enjoy the breakfast and dining room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel, clean rooms, friendly staff, good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Yummy breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly kind, patient, and outgoing. I stayed there for 2 days and felt right at home.
Stayed 2 nights in Oct 2025

6/10 Okay

Valeria

Liked: Staff & service, amenities
Staff were friendly. The hotel was close to everything, great location. Hotel rooms need some updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! I only stayed for a night but the room was very spacious and had everything I needed and more . The hotel even allowed me to keep my luggage there before check in so I could explore the city . Will definitely be staying again !
Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an elevator was down so it was a inconvience but other than that the stay was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating,hotel was in a great location however it could do with upgrading a little bit,usb ports for example
Stayed 4 nights in Sep 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was replenished regularly during the breakfast time slot. A good variety was offered from fruit, hot breakfast options, yoghurt with toppings and a bread/bagels station. They also offered oatmeal, hot coffee and juice.
Good variety.
Lots to choose from at the breakfast buffet.
The room was clean and I appreciated the floor not being carpet. Laminated/ wooden floors are cleaner.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was surprisingly good! The Kitchenettes in the rooms are a nice surprise. I found the rooms clean and quiet. The breakfast buffet was very good. The staff was very kind and attentive and polite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was amazing and lots of variety!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Astghik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eveything was perfect and the staff and property and breakfast. just i didnt like that in the room there was no toothpaste no flips . rest was ideal
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for Times Square, Madison Square Garden and a very easy walk to Grand Central.
Stayed 1 night in Sep 2025

6/10 Okay

Karolina

Liked: Staff & service, amenities, property conditions & facilities
I like the breakfast and the staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accommodating, excellent view of city from the 40th floor. Breakfast was provide. Great value!
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities
Staff breakfast and housekeeping best ever
Stayed 4 nights in Aug 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean, easy stay for us. Walkable to Times Square and Broadway. Like others have mentioned, there was sometimes a wait for the elevator but not more than 5-10 minutes. Included breakfast was great although crowded on the weekend and you may have to wait for a table to open up. Overall we would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Great property except that only 2 of 3 elevators worked during entire 8 day stay.
Stayed 8 nights in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

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