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Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Located in the heart of Manhattan, Element New York Times Square West offers a vibrant retreat with breakfast buffet, grocery/convenience store, and gym. With free bicycle rentals and dry cleaning/laundry services available, guests can enjoy a seamless stay near iconic spots like Times Square and Madison Square Garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(242 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(131 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Hotel near Times Square
A short walk from Madison Square Garden and Broadway, Element New York Times Square West provides a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Free bicycle rentals, ATM/banking services, and meeting rooms
  • An elevator, a porter/bellhop, and coffee/tea in the lobby
  • A TV in the lobby, smoke-free premises, and luggage storage
  • Guest reviews say great things about the central location and helpful staff
Room features
All 411 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

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DoubleTree by Hilton New York Times Square West
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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is Element New York Times Square West pet-friendly?

Yes, Element New York Times Square West allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Element New York Times Square West?

Check-out is at noon.

Where is Element New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of New York Times Building, Times Square, and Broadway. Madison Square Garden and Bryant Park are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 6 minutes.

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Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1336 out of 2948 reviews
Rating 8 - Good. 931 out of 2948 reviews
Rating 6 - Okay. 383 out of 2948 reviews
Rating 4 - Poor. 153 out of 2948 reviews
Rating 2 - Terrible. 145 out of 2948 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

yingying

Liked: Cleanliness, amenities, property conditions & facilities
great location, very clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
From the check in to the morning breakfast everything was excellent. Location perfect for me
Stayed 1 night in Nov 2025

10/10 Excellent

ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice staff, & location
Stayed 3 nights in Sep 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2025

8/10 Good

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, happy hour, room service. Buffet food could be a little better.
Stayed 5 nights in Nov 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities
Breakfast was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vijay

Liked: Cleanliness, property conditions & facilities
The room was clean. Super convenient location close to everything. Kitchen came in landing to keep food that I was unable to finish eating and the complimentary breakfast was a nice touch
Stayed 3 nights in Nov 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, clean property, felt safe, staff was wonderful and very convenient to resturants and shopping
Stayed 3 nights in Sep 2025

10/10 Excellent

Argenis

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem near Times Square. I will surely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

8/10 Good

francis

Liked: Amenities
Prime location easy to get to. Enjoy the breakfast and dining room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rianna

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

PEDRO FEBO

Liked: Cleanliness, amenities, property conditions & facilities
Great Room, Excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel, clean rooms, friendly staff, good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly kind, patient, and outgoing. I stayed there for 2 days and felt right at home.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Yummy breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Valeria

Liked: Staff & service, amenities
Staff were friendly. The hotel was close to everything, great location. Hotel rooms need some updating.
Stayed 1 night in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and had an excellent city view for the price as compared to other nearby hotels I have stayed in. The rooms could use some updating but overall not bad. There is a good breakfast included daily and they do a relax/ happy hour Monday thru Thursday with free beer and wine. I would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy Putnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for my brother's wedding. The location was convienent for tranportation, dining, shopping, and activities. The staff was the highlight. The check-in/out was seamless and they went out of their way to make us feel welsome. The room was huge and there was very minimal street noise. We will definitely return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! I only stayed for a night but the room was very spacious and had everything I needed and more . The hotel even allowed me to keep my luggage there before check in so I could explore the city . Will definitely be staying again !
Stayed 1 night in Sep 2025

10/10 Excellent

Snejana

Liked: Cleanliness, staff & service
yes.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was amazing and lots of variety!!
Stayed 4 nights in Aug 2025
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Policies

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