Everything was great. Clean and friendly staff, but the parking was hectic.
It was our first time staying at Hotel Contessa. The staff was friendly & efficient. The hotel was very clean.
Amazing hotel with a very welcoming staff, truly a must when visiting San Antonio.
It has a really nice atmosphere and it was super convenient due to that the river walk was walking distance
It is in a convenient area and is overall a beautiful hotel.
No valet parking, no bellman, had to park in an open parking lot, they do not make up your bed on a daily bases. You'd think that for a 4 star hotel they'd figure out how to work with COVID. Not for the price they charged, there are better serviced hotels in SAT.
Just across the highway from Sea World. Staff was friendly and helpful. Rooms were clean and sanitized.
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
Overall the experience was great! Parking was only $10 a day.
This is hotel is awesome! We loved that a delicious restaurant was on site. The historical bar was very fun to sit in at the end of the day. Our Room was very spacious and it was all set up for us when we arrived with the things that we requested. Definitely recommend this hotel! The location can't ...
I loved that it was so near to all of the things we went to visit. Downside: At times only one elevator was working in a building that size.
Excellent location for our trip and very clean, excellent air conditioner, the only thing missing was breakfast, but all the rest good as expected.
Location, proximity to the Riverwalk and restaurants, great customer service, clean, comfy bed.
Very clean. Staff is friendly. Will definitely recommend to a friend.
Everything was good and enjoyed my stay. It was nice
Loved my stay! This is an older boutique hotel; it has character & quirks. If you want a standard, airport-type hermetically sealed hotel, you shouldn't choose this place. The very clean wood floors do creak, but the mattress was perfect--pillowtop & firm support (foam /spring hybrid), clean crisp ...
Everyone was friendly and nice and its a clean quiet environment
The property is magnificent and the staff was always pleasant. The rooms could use some modern updates. Colors and etc. Very clean the beds were amazingly comfortable. They are doing and excellent job navigating the virus and still supplying services.
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