It was our first time staying at Hotel Contessa. The staff was friendly & efficient. The hotel was very clean.
Location, proximity to the Riverwalk and restaurants, great customer service, clean, comfy bed.
It has a really nice atmosphere and it was super convenient due to that the river walk was walking distance
Very nice hotel. Staff was excellent, so was restaurant /w outdoor seating.
Everything was great. Clean and friendly staff, but the parking was hectic.
No valet parking, no bellman, had to park in an open parking lot, they do not make up your bed on a daily bases. You'd think that for a 4 star hotel they'd figure out how to work with COVID. Not for the price they charged, there are better serviced hotels in SAT.
I loved that it was so near to all of the things we went to visit. Downside: At times only one elevator was working in a building that size.
The property is magnificent and the staff was always pleasant. The rooms could use some modern updates. Colors and etc. Very clean the beds were amazingly comfortable. They are doing and excellent job navigating the virus and still supplying services.
Everything was good and enjoyed my stay. It was nice
It is in a convenient area and is overall a beautiful hotel.
Luxury at it’s finest. Not one complaint about this hotel. Loved everything about it: the staff, the room, the lobby, the pool. Superb service!
Very nice hotel on the Riverwalk. I highly recommend this hotel for anybody visiting San Antonio for the first time. Close to shopping, restaurants, and the Alamo. Everything in walking distance.
Love the apartment like setup, makes it feel more relaxed and homey.
Love the feel of the hotel as I like old hotels, the location is stellar, the service is wonderful, lovely staff. The hotel could use some updating, but it was comfortable enough! We had a good stay!
Just across the highway from Sea World. Staff was friendly and helpful. Rooms were clean and sanitized.
Very clean and welcoming staff. Guided us to places that we wanted to go that we had no clue where they were.
Great pool! I wish they had more breakfast options
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
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