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Omni San Antonio Hotel at the Colonnade

Photo gallery for Omni San Antonio Hotel at the Colonnade

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Omni San Antonio Hotel at the Colonnade

Omni San Antonio Hotel at the Colonnade

4 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
9821 Colonnade Blvd, San Antonio, TX, 78230

Explore the area

  • Popular LocationSouth Texas Medical Center5 min drive
  • Popular LocationUniversity of Texas Health and Science Center at San Antonio5 min drive
  • Popular LocationHuebner Oaks6 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)12 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Omni San Antonio Hotel at the Colonnade is in the business district and near the airport. The area's natural beauty can be seen at River Walk and San Antonio Botanical Gardens, while Six Flags Fiesta Texas and Morgan's Wonderland are popular area attractions. Traveling with kids? Don't miss San Antonio Zoo and Aquarium and San Antonio SeaWorld.

What's nearby

  • South Texas Medical Center - 5 min drive
  • University of Texas Health and Science Center at San Antonio - 5 min drive
  • Huebner Oaks - 6 min drive
  • Wonderland of the Americas Mall - 7 min drive
  • North Star Mall - 8 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 12 min drive

About this property

Omni San Antonio Hotel at the Colonnade

Family-friendly San Antonio hotel in Vance Jackson with free parking
This hotel features a restaurant, an indoor pool, and an outdoor pool. Free self parking, a free airport shuttle, and a free theme park shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 326 rooms offer WiFi, 24-hour room service, and LCD TVs with cable channels. Guests will also find minibars, coffee makers, and down comforters.
Omni San Antonio Hotel at the Colonnade offers 326 accommodations with minibars and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 6 AM - 10 PM
  • Airport shuttle at scheduled times
  • Free area shuttle up to 5 miles
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 28.00 for adults and USD 10.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Spa services
  • Spa tub

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 25 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28.00 for adults and USD 10.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
Omni Antonio At The Colonnade
Omni San Antonio Hotel at the Colonnade Hotel
Omni San Antonio Hotel at the Colonnade San Antonio
Omni San Antonio Hotel at the Colonnade Hotel San Antonio

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 881 out of 1557 reviews
5 - Excellent 57%
Rating 4 - Good. 378 out of 1557 reviews
4 - Good 24%
Rating 3 - Okay. 156 out of 1557 reviews
3 - Okay 10%
Rating 2 - Poor. 85 out of 1557 reviews
2 - Poor 5%
Rating 1 - Terrible. 57 out of 1557 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Staff & service
I wasn't really impressed. We've been to other omnis and this one was by far not up to par with the rest.
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms were not made because they only make up on third day but we weren’t told … bathtub was dirty upon arrival … pool closed early. No free wifi! All I could get was an apology. For this type of hotel and price, I expected more … so disappointing !!
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
poop on the side of the toilet next to the handle to flush for one thing. Next was the fact that the drain in the shower seemed to be clogged, so when I’d shower the water wouldn’t actually drain, it would just fill up, not all the way but up to my ankles. told the staff about it and they did nothing. I informed them the following morning when I was on my way out, and I was expecting it to be taken care of once I got back. It wasn’t, and I was gone all day. And I know house keeping had passed by because I had fresh towels. So it was really upsetting that despite the fact I informed them about it they didn’t make sure it was handled and was all the more upsetting. Besides this was something a little more minor. I just didn’t really like the set up of the room. It actually looked a bit old and outdated. And the remote hardly worked for the tv. To be honest the room had a bit of a darker vibe to it. Just a lot dark colors. Wasn’t really bright and inviting like I thought it would be. Just didn’t have any pop. It was very basic. Besides these things though, staff were very welcoming. Didn’t have any issues getting around the hotel. It was easy to navigate. But the few negatives I listed above are enough for me not to go back. So I personally wouldn’t recommend. I also took pictures, I was hoping they’d have an option on here to post them but they don’t. Maybe I’ll be able to on google.
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room was nice, parking was a bit tight
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with group
Disliked: Property conditions & facilities
Closet door broken. No small wash clothes.
Stayed 1 night in Jul 2021