It was our first time staying at Hotel Contessa. The staff was friendly & efficient. The hotel was very clean.
This is hotel is awesome! We loved that a delicious restaurant was on site. The historical bar was very fun to sit in at the end of the day. Our Room was very spacious and it was all set up for us when we arrived with the things that we requested. Definitely recommend this hotel! The location can't ...
Location, proximity to the Riverwalk and restaurants, great customer service, clean, comfy bed.
the seating area near the main entrance should be fenced in. On several occasions homeless people walked in asking for money and/or cigarettes.
I loved this hotel it was very convenient to the river walk and all the attractions. The hotel was very clean for the most part. I did find non-black hair on my pillow the first day. But I still gave a good rating for cleanliness. The staff was really nice made Sure people wore their mask in the ...
Amazing hotel with a very welcoming staff, truly a must when visiting San Antonio.
Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
It is in a convenient area and is overall a beautiful hotel.
Overall the experience was great! Parking was only $10 a day.
Loved my stay! This is an older boutique hotel; it has character & quirks. If you want a standard, airport-type hermetically sealed hotel, you shouldn't choose this place. The very clean wood floors do creak, but the mattress was perfect--pillowtop & firm support (foam /spring hybrid), clean crisp ...
Just across the highway from Sea World. Staff was friendly and helpful. Rooms were clean and sanitized.
The hotel is in a convenient location right next to the River-walk. The hotel was clean and the staff was very friendly.
This hotel was amazing! All the details were beautiful. Loved the history of the hotel. Their signature cocktail was the best margarita I’ve ever had! I have already recommended this hotel to so many people!
Good for the price! It is well decorated, soft bed, and super hot showers!
Everything was great. Clean and friendly staff, but the parking was hectic.
Luxury at it’s finest. Not one complaint about this hotel. Loved everything about it: the staff, the room, the lobby, the pool. Superb service!
Shuttle service from the airport did not work. Waited 45 minutes, called twice, finally picked up by my son... Also, no breakfast. Understandable in these COVID times. But how a bout a $5 coupon for McDonald's - it's less than a block away?
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