They honored our requests. They were prompt in addressing issues we had.
It was amazing trip .. I love the hotel and our room it was so comfortable and the service was amazing
Hotel was very friendly and everything was neat and nice
We arrived around 9:30pm to 10pm the night staff was she wasn’t very friendly, I felt like she just wanted to her shift done and over with. Very short and didn’t explain why I was having a $50.00 charge hold. So I had to ask her. Over all the hotel is nice beautiful outside and inside. The morning ...
Staff was very pleasant. I would definitely stay here again..
I chose this location as it has free parking and a pool. Not all places I was looking at had these. Although this location was not right at the restaurant/ bar part of the Riverwalk, I found it was still convenient. You can walk about two blocks down Cesar Chavez to the Riverwalk. It’s a beautiful ...
Suite was very spacious. Good amenities. Convenient location. Will be back to stay again
Had a 2 room Suite. Very nice jacuzzi tub with separate shower. Happy hour was okay. I didn’t go down for breakfast. Parked in the garage, very convenient.
Great location, very clean, only issue I had was there was no breakfast. However, this was due to COVID-19 and the did provide a bag with water and a muffin. It did run out one day
Great room, friendly and helpful staff, close to all we needed to be at and reasonable price
Great pools and slides. Good restaurants. Stuff for kids of all ages
Great place nice room i would stay again wonderful
Overall a nicely furnished suite., nothing outstanding but nice.
The 2 queen bed suite was just perfect for our stay. Only thing I missed having was a coffee pot in the room. Staff was friendly and accommodating.
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
Very nice and beautiful....I think it was a very well kept Hotel and with the whole pandemic they did an excellent job with everyone social distancing and yet still able to enjoy yourself.
I highly recommend booking a room at this resort. Staff and other employees were very Professional
This location is very nice. The staff was very friendly. For sure when I come back I would stay here again. I would also recommend this location to friends.
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