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Overview of DoubleTree by Hilton San Antonio Downtown

Photo gallery

Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Flat-screen TV, pay movies, MP3 dock
View from Room
View from Room

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMarket Square9 min walk
    Popular LocationCathedral of San Fernando14 min walk
    Popular LocationRiver Walk16 min walk
    AirportSan Antonio, TX (SAT-San Antonio Intl.)15 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Room, 1 King Bed, Accessible, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Junior Suite, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Room, 2 Double Beds, Accessible, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

    4/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, Balcony

    4.3/5 guest room rating

    Room amenities

    • 358 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed

About this area

San Antonio

Located in San Antonio, DoubleTree by Hilton San Antonio Downtown is in the city center and near a metro station. The area's natural beauty can be seen at River Walk and Japanese Tea Gardens, while San Antonio Zoo and Aquarium and Splashtown are popular area attractions. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center.
Popular Location

What's nearby

  • Market Square - 9 min walk
  • Cathedral of San Fernando - 14 min walk
  • River Walk - 16 min walk
  • La Villita - 5 min drive
  • Alamo - 6 min drive

Getting around

  • San Antonio Station - 7 min drive
  • AirportSan Antonio Intl. Airport (SAT) - 15 min drive

Restaurants

  • So Frio – Pool-view restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.

About this property

DoubleTree by Hilton San Antonio Downtown

3.5-star hotel, walk to Market Square
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 249 rooms provide conveniences like refrigerators and coffee makers, plus MP3 docks and flat-screen TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and room service.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transportation

  • Self parking: USD 25 per night
  • RV/bus/truck parking (subject to charges)
  • Parking height restrictions apply

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-15 for adults and USD 5-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (9000 square feet)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 25 per night
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

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Frequently asked questions

Does DoubleTree by Hilton San Antonio Downtown have a pool?
Yes, this property has an outdoor pool.
Is DoubleTree by Hilton San Antonio Downtown pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton San Antonio Downtown?
Self parking is available for USD 25 per night.
What time is check-in at DoubleTree by Hilton San Antonio Downtown?
Check-in is from 4:00 PM - 2:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). After-hours check-in is not available.
What time is check-out at DoubleTree by Hilton San Antonio Downtown?
Check-out is at noon.
Where is DoubleTree by Hilton San Antonio Downtown located?
Located in the heart of San Antonio, this hotel is within 1 mi (2 km) of Spanish Governor's Palace, Market Square, and River Walk. Henry B. Gonzalez Convention Center and San Antonio Majestic Theater are also within 1 mi (2 km).
3.9
Good
5 - Excellent
237
4 - Good
137
3 - Okay
64
2 - Poor
42
1 - Terrible
46

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very nice. The staff was very friendly. For sure when I come back I would stay here again. I would also recommend this location to friends.
Stayed 4 nights in Nov 2020

1/5 Terrible

Traveled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
There was a water cut at 11am. Faced lot of issues to use the bathroom. Was even charged $27 for the parking which was supposed to be free.
Stayed 1 night in Nov 2020

1/5 Terrible

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Rooms stink really bad and the lobby should not look 10xs better than the rooms these rooms look like motel rooms
Stayed 1 night in Nov 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and nice and its a clean quiet environment
Stayed 3 nights in Oct 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators down, room was hot, bed and pillows uncomfortable
Stayed 1 night in Oct 2020