The bath tub was a little dirty on the bottom. I understand it’s a difficult times but everything was expensive... food...drinks... parking... but a nice stay!
Everything was so convenient. The hotel was within walking distance to all of the attractions my wife and I wanted to see. The staff at the hotel gave us great recommendations for restaurants and how to get around town. It was a very enjoyable trip and will definitely be coming back to stay at the ...
Hotel was very friendly and everything was neat and nice
I liked the service people very much. They went out of their way to get us in for an early check in.
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
Overall a nicely furnished suite., nothing outstanding but nice.
The room was spacious and clean Could walk to Riverwalk and to the mall
Comfortable It was a nice stay clean I do recommend it would come back
Staff was very pleasant. I would definitely stay here again..
I chose this location as it has free parking and a pool. Not all places I was looking at had these. Although this location was not right at the restaurant/ bar part of the Riverwalk, I found it was still convenient. You can walk about two blocks down Cesar Chavez to the Riverwalk. It’s a beautiful ...
The staff was very pleasant. Hard working people onsite. Would stay there again.
It has a really nice atmosphere and it was super convenient due to that the river walk was walking distance
I like that the property was in the middle of downtown San Antonio near the Riverwalk and other walking locations. I didn't like that the parking was detached one block away.
I was glad to be within 2 miles of the North Central Baptist Hospital and with Uber picking us up at the hotel we were able to be at the hospital by 6:00am. The staff was friendly and very accommodating. The room was very spacious and very clean. Overall it was a great experience.
The rooms were huge! Plenty of room for a family of 5.
Had no idea about the history of the hotel (former jail) and the potential for ghosts - bonus!! The staff was incredibly helpful and accommodating - especially Edgar, the valet! Location was excellent, easy access to both the Riverwalk and Market Square. You can’t miss with this property!
It was close to the market square which was an a plus, second the rooms were so awesome, your own sizable livingroom space, your own bedroom which could be split with a pocket door, fridge microwave and kuerig for coffee, thank you fir your great hospitality, employees were very very kind
Great location, close to Alamo. Great staff.
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