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Best Western Plus Downtown North

Property class: 2.5

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Photo gallery for Best Western Plus Downtown North

A modern living room with a grey sofa, orange armchairs, a coffee table, and a fireplace. - Best Western Plus Downtown North (San Antonio)
A narrow hallway with a refrigerator stocked with beverages, a microwave, and a small refrigerator. There are shelves with snacks and a framed menu on the wall. - Best Western Plus Downtown North (San Antonio)
A spacious dining area with a high ceiling, recessed lighting, and a view of the outdoors through large windows. - Best Western Plus Downtown North (San Antonio)
A hotel room with a blue sofa, two single beds, a wooden desk, a TV, and a painting on the wall. - Best Western Plus Downtown North (San Antonio)
A multi-story hotel with a prominent sign reading "Best Western PLUS". - Best Western Plus Downtown North (San Antonio)
Located close to Frost Bank Center and Alamo, Best Western Plus Downtown North provides free full breakfast, a firepit, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside tables, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a blue sofa, a small table, and a painting on the wall.

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(69 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(51 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a blue sofa, two single beds, a wooden desk, a TV, and a painting on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(26 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a blue sofa, a small table, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in San Antonio, Best Western Plus Downtown North is in the historical district. Alamo is a notable landmark, and travelers looking to shop may want to visit Market Square and North Star Mall. Check out an event or a game at Frost Bank Center, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed. Visit our San Antonio travel guide
Map
2131 N Interstate 35, San Antonio, TX, 78208

What's nearby

  • A large military cargo aircraft parked on a tarmac with a clear sky and clouds in the background.
    Joint Base San Antonio
    3 min walk - 0.2 miles
  • A riverside walkway with colorful umbrellas, a stone bridge, and a modern sculpture.
    San Antonio River
    1 min drive - 1.4 miles
  • A traditional Chinese tea garden entrance with a stone staircase leading up to a wooden archway.
    Brackenridge Park
    2 min drive - 1.9 miles
  • A historic building with a large tower and blue awnings.
    San Antonio Museum of Art
    3 min drive - 1.9 miles
  • Stable Hall in Pearl Brewery - San Antonio
    1 min drive - 1.4 miles

Getting around

  • San Antonio Station
    4 min drive
  • San Antonio International Airport (SAT)
    10 min drive

Restaurants

  • McDonald's
    18 min walk
  • Wen Wah Chinese Restaurant
    2 min drive
  • Alchemy Cocktail Lounge & Hookah
    14 min walk
  • Starbucks
    14 min walk
  • Taco Bell
    16 min walk

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A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
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San Antonio
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,009 reviews
Best Western Plus Roland Inn & Suites
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (38 inches high)

More

  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Best Western Plus Downtown North have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus Downtown North pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Downtown North?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

What time is check-out at Best Western Plus Downtown North?

Check-out is at 11 AM.

Where is Best Western Plus Downtown North located?

Located in Government Hill, this hotel is within 3 mi (5 km) of San Antonio River, Frost Bank Center, and Alamo. River Walk and Henry B. González Convention Center are also within 3 mi (5 km).

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Reviews

Best Western Plus Downtown North Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Conveniently located to the Pearl.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always so helpful and welcoming! We only stay here thank you! Love the breakfast!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was excellent
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and located closely to just about everything
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great. Room was clean unfortunately, we did not have Internet the entire weekend but they did give us a discount due to the inconvenience
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room great Staff great Breakfasts great Parking easy and plentiful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Breakfast was great. Pool wasn’t as pictured
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was easy and convenient. Very comfortable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff well kept hotel and very convenient to all SA locations!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the 4th July weekend. Room was very clean and staff very helpful. We will be back next time.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and easy to get to everything in the area. Fort Sam Houston is really close to this hotel.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great but I will suggest to come early. Parking is easy. The room is a bit old but over all is okay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, and the facilities are generally of excellent quality. The rooms are excellent, spacious, and very clean. The staff is very attentive, helpful, and friendly. The parking area is large and well-laid out, and the breakfast is excellent—comprehensive and of very high quality. 100% recommended for family or business trips.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but everything was clean and property was in good condition. Would stay again if needed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience …to the negative reviews ( be nice to staff and they will be nice to you ) …great breakfast and awesome freshly ground coffee !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean big room, staff was pleasant during check in.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Easy to check in and the room was huge! Very clean and had a refrigerator and microwave. But the elevator was out for 2 of the 3 days I was there, which was a challenge since my room was on the 5th floor.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The hotel staff was very accommodating. Parking was plentiful and easy. The room was spacious in size. My flight was canceled and I needed to extend my stay and the hotel staff was so helpful with that. Housekeeping was great. Overall the property is wonderful and really close to downtown and the airport. Cons: the sofa cushions in my room sank backwards. Which made trying to get up from the couch akin to a turtle trying to roll over off its back. The closet space could be a little bit better. The floors in the room could use a real good deep clean. The pantry in lobby could use a restock, but there are two gas stations within a stone's throw so anything I needed I purchased from there . Overall an excellent stay and I would definitely stay here again next time I'm in town
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room with a good variety of breakfast. Good location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice location for the church where our daughter was getting married. The people were nice and helpful when we arrived earlier than check in. They held onto our bags by the front desk for us. The breakfast was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and friendly staff. Good breakfast also. I really love my time there
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, I strongly recommend this facility, also breakfast is really good
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 1 night in Mar 2026