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Hampton Inn & Suites San Antonio Northwest/Medical Center

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Exterior
Lobby
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

King, Studio, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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Lobby sitting area

Hyatt Place San Antonio-Northwest/Medical Center

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  • Breakfast included
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,000 reviews
Hyatt Place San Antonio-Northwest/Medical Center

About the neighborhood

Map
11426 IH 10 W, San Antonio, TX, 78230

What's nearby

  • USAA Corporate Office Headquarters - 12 min walk - 0.7 miles
  • University of Texas at San Antonio - 4 min drive - 3.3 miles
  • The Shops of La Cantera - 5 min drive - 4.5 miles
  • The Rim Shopping Center - 6 min drive - 5.2 miles
  • Six Flags Fiesta Texas - 7 min drive - 4.9 miles

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Big Hops Growler Station - ‬15 min walk
  • ‪Subway - ‬18 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪HuHot Mongolian Grill - ‬2 min drive
  • ‪Flying Saucer - ‬16 min walk

About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Hotel near USAA Corporate Office Headquarters
Located close to University of Texas at San Antonio and The Shops of La Cantera, Hampton Inn & Suites San Antonio Northwest/Medical Center provides a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a TV in the lobby
  • A front-desk safe, a vending machine, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 107 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free internet and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Frequently asked questions

Does Hampton Inn & Suites San Antonio Northwest/Medical Center have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hampton Inn & Suites San Antonio Northwest/Medical Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites San Antonio Northwest/Medical Center?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites San Antonio Northwest/Medical Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites San Antonio Northwest/Medical Center?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites San Antonio Northwest/Medical Center located?

Located in Northwest Side, this hotel is 0.7 mi (1.1 km) from USAA Corporate Office Headquarters and within 6 mi (10 km) of University of Texas at San Antonio and The Shops of La Cantera. The Rim Shopping Center and Six Flags Fiesta Texas are also within 6 mi (10 km).

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Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Mandeep

Liked: Staff & service, property conditions & facilities
Staff was very helpful. Great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Easy to get to six flags and shopping centers. The staff was so kind and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blessed

Comfortable, clean and breakfast was great! Felt safe and near restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the indoor pool
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Good
Stayed 1 night in Mar 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
General good. Hearing sounds from other rooms is annoying.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This place has become my favorite in San Antonio. It’s clean and quiet. Indoor poor. Breakfast is ok and staff is always super nice. It’s close to the highway and some fast food spots around. I recommend this place as a husband and father of 2.
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Love the location and indoor pool. Excellent breakfast choices. The roo. We had was a converted handicapoed room. The setup did not make sense and was awkward
Stayed 1 night in Mar 2025

10/10 Excellent

Williette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well with me Quite, clean,and safe inside and outdoors very pleasant stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful services. Only issue that the sheets were not clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each time I’ve stayed at this hotel it’s been a great experience! The property is clean, the staff is friendly and very helpful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dora

The stay was nice the room was clean and they were very nice !!
Stayed 1 night in Nov 2024

6/10 Okay

Brooke

Liked: Property conditions & facilities
There was hair in my shower. I tried to get a room near my family and they couldn't do it. Would stay somewhere else next time.
Stayed 2 nights in Mar 2025

10/10 Excellent

mariela

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel!!
Stayed 1 night in Jul 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Edith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the front desk told them my room smells horrible like pee mold and humidity asked for another room they didn’t have I had to open window slept with a personal blanket on my face!! Horrible experience! All they did was spray febrezze
Stayed 1 night in Apr 2025

6/10 Okay

Blasa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here because it has an indoor pool. Upon arrival I asked front seat if the pool was clean she said yes. But that was not the case. I went for sorting break w my kids and water was super dirty you could not even see our hands or feet in the water. So filthy. We didn’t end up swimming . It was nasty dirty water.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and awesome clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One hair.

Only thing I noticed with cleanliness was one long hair on the top of the bed. Could have been the cleaning crew that left it there. I didn't freak out but I did look at the sheets. They looked alright.
Stayed 2 nights in Mar 2025

10/10 Excellent

Avelardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay worth the price
Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a little disappointed with the indoor pool was not what i saw on pictures.
Stayed 2 nights in Jan 2025