They honored our requests. They were prompt in addressing issues we had.
It was amazing trip .. I love the hotel and our room it was so comfortable and the service was amazing
Great pools and slides. Good restaurants. Stuff for kids of all ages
the seating area near the main entrance should be fenced in. On several occasions homeless people walked in asking for money and/or cigarettes.
They provided a shuttle and the rooms were clean, quiet, and spacious The price was very reasonable!.
It’s close to the Market Square and easy access to the hotel and parking.
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
Customer service , the cleanliness, Everything was great I’d stay there anytime
Great hotel, clean rooms, nice staff, good areas. Very good amenities
Great hotel, great location. Would stay again for sure!
The hotel is in a convenient location right next to the River-walk. The hotel was clean and the staff was very friendly.
We loved this place and the fact that it was close to the Riverwalk. We did feel that for the price of the room and the fact that we had to pay for our breakfast, the rooms should have been a bit more fancy and that was not the case.
Friendly staff fast service. Nice hotel and parking included
Walking distance to the quieter end of the river walk. Near The Alamo.
Our family loved pur stay, with so many amenities it was hard to choose what we had time for during our weekend stay! With an indoor and outdoor pool, many lounge areas (in and outside), free drinks and appetizers during happy hour, breakfast buffet
Location was great and convenient to Riverwalk and Alamo.
Excellent! Very quiet and clean! My children loved the little putt putt course and the playground. Equipment is a little old school but they thought it was neat! Pool was closed due to Covid. Bed was comfortable. We will definitely come back!
Great place nice room i would stay again wonderful
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