Best Western Plus Lackland Hotel & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
3635 Crooked Trail, San Antonio, TX, 78227

What's nearby

  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • Lackland Air Force Base Visitor Center - 3 min drive - 2.6 miles
  • San Antonio SeaWorld - 11 min drive - 9.6 miles
  • Aquatica San Antonio Waterpark - 11 min drive - 9.6 miles
  • River Walk - 14 min drive - 12.8 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬5 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in the business district
At Best Western Plus Lackland Hotel & Suites, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Free newspapers, luggage storage, and ATM/banking services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 77 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

Does Best Western Plus Lackland Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Lackland Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Lackland Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Lackland Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Lackland Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Lackland Hotel & Suites located?

Situated in the business district, this hotel is 2.2 mi (3.5 km) from Wilford Hall Medical Center and 2.7 mi (4.4 km) from Lackland Air Force Base. Lackland Air Force Base Visitor Center and Joint Base San Antonio are also within 3 mi (5 km).

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Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice & clean! Great stay.
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Was in town to visit family. This was a convenient and enjoyable option. Will consider it for future visits.
Stayed 1 night in Jun 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Room were restocked and trash removed daily.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul R Jones, Jr Nancy Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the Lackland Air Force Base. I recommend it for those needing a place to stay during graduation ceremonies. The staff are very friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Loved it . Clean. Spacious. Friendly. Great Staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Close to where we needed to attend the graduation.
Stayed 4 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great and close to the base as well.
Stayed 3 nights in Apr 2025

6/10 Okay

TIFFANY

Disliked: Cleanliness
Needs to be upgraded. Headboard was tore, bathroom faucet was about to come off, steady stream out of same faucet. Location to Air Force base was great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Enjoyed my stay, highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a nice place to stay while being in San Antonio for work.
Stayed 1 night in Mar 2025

8/10 Good

Ambreen

Liked: Amenities
Good
Stayed 1 night in Jun 2025

8/10 Good

Titeyonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convient to the Air Force base
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were spotless and the staff was the friendliest I have encountered in years. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinarily clean welcoming staff definitely booking here again and i recommend anybody looking for a quiet and stress free stay to book here.
Stayed 1 night in Mar 2025

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent a room cause we came in from out of town for a birthday party. Room was clean and had plenty of space.
Stayed 1 night in May 2025

10/10 Excellent

nataly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless checkin and great experience overall!
Stayed 3 nights in Apr 2025

6/10 Okay

Adrianna

Disliked: Property conditions & facilities
Shower was very dirty and housekeeping kept forgetting to leave us clean towels. Other than that, the front staff was very friendly. It was in a great location to the Air Force base. I appreciate that the hotel provided us with the Air Force base directions , where to park and what to expect at graduation/parade- I found that information very helpful!
Stayed 3 nights in Jun 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great A service
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet room. The staff were phenomenally helpful and thoughtful. I didn’t have to ask for help on how to navigate the area for my daughter’s graduation, they not only explained routes and times, but had maps printed with exact locations for parking. They also moved their morning breakfast time to accommodate those of us who were there for our grads. The whole hotel team made the experience very stress free!
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness
Okay
Stayed 4 nights in Jun 2025

6/10 Okay

Yasmin

Liked: Cleanliness, staff & service
Clean.
Stayed 3 nights in Mar 2025

4/10 Poor

Letisia

Disliked: Cleanliness, property conditions & facilities
At first glance it was ok but unfortunately we were greeted by German cockroaches. Not only on the walls but in the bed under the sheets. I stayed there for the proximity to Lackland Air Base but had I known I would have looked a little further even if the price was more. I am not a fan of feeling like roaches could potentially gain access to the inside of our luggage and we'd bring them to our home. I definitely would not stay there again. Unfortunately all I can remember is that part of the stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay; not complaints.
Stayed 1 night in Jan 2025

6/10 Okay

Maricellis

Disliked: Cleanliness, amenities, property conditions & facilities
While the staff were very courteous and welcoming, the cleanliness of the hotel room and its location did not meet our expectations based on previous guest reviews. Many earlier reviews mentioned clean rooms, comfortable beds, and a nice location, but unfortunately, that was not our experience. We would only recommend this hotel if you’re looking for a low-budget option and are willing to compromise on comfort and cleanliness. Pros: Pleasant-smelling hallways, courteous staff Cons: Old towels, hard beds, lack of cleanliness in the room, and a less convenient location
Stayed 1 night in Jun 2025

2/10 Terrible

luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s not a clean
Stayed 3 nights in Jun 2025