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Best Western Plus Lackland Hotel & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillowtop beds, in-room safe, desk, laptop workspace
Property amenity
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Located in the business district, Best Western Plus Lackland Hotel & Suites offers a practical base for travelers. Enjoy the breakfast buffet, gym, dry cleaning services, and express check-out. Free WiFi and attentive staff complete the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3635 Crooked Trail, San Antonio, TX, 78227

What's nearby

  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • Lackland Air Force Base Visitor Center - 3 min drive - 2.6 miles
  • San Antonio SeaWorld - 11 min drive - 9.6 miles
  • Aquatica San Antonio Waterpark - 11 min drive - 9.6 miles
  • River Walk - 14 min drive - 12.8 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Tropical Hideway - ‬4 min drive
  • ‪Jack in the Box - ‬3 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in the business district
At Best Western Plus Lackland Hotel & Suites, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a banquet hall
  • A 24-hour front desk, free newspapers, and ATM/banking services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 77 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

Does Best Western Plus Lackland Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Lackland Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Lackland Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Lackland Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Lackland Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Lackland Hotel & Suites located?

Situated in the business district, this hotel is 2.2 mi (3.5 km) from Wilford Hall Medical Center and 2.7 mi (4.4 km) from Lackland Air Force Base. Lackland Air Force Base Visitor Center and Joint Base San Antonio are also within 3 mi (5 km).

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Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelin

Liked: Cleanliness
We definitely loved it here ! Great breakfast and staff was friendly
Stayed 1 night in Oct 2025

8/10 Good

Holly M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but the air freshener is way too strong. GREAT pool & hot tub. Awesome staff. I’d stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable! Will always stay at this hotel in San Antonio
Stayed 1 night in Oct 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably clean room. Comfy beds. Easy temperature control & cool rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room it was comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice & clean! Great stay.
Stayed 2 nights in May 2025

6/10 Okay

Emma

Liked: Staff & service, amenities
Clean room, nice staff, food was nothing to brag about. Long wait for room service, a/c was broken and could only be set at 59/60. Most of the outlets in the room the plugged device would just fall out of the outlet. So we couldn’t plug in our phones. The beds were comfortable and the water hot Great location for air-force graduation. Staff provided great instructions and accommodations
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Was in town to visit family. This was a convenient and enjoyable option. Will consider it for future visits.
Stayed 1 night in Jun 2025

8/10 Good

Titeyonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convient to the Air Force base
Stayed 3 nights in Apr 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort
This hotel has definitely seen some better days. However, all of the staff were extremely friendly and helpful. The hallways were quiet. The breakfast was very good with plenty of options.
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay; not complaints.
Stayed 1 night in Jan 2025

8/10 Good

Ambreen

Liked: Amenities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Luis

Liked: Staff & service, room comfort
It was a very nice hotel ,showers didn’t have a shower curtain and water spilled all over but not a deal breaker
Stayed 1 night in Jun 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel for the price
Stayed 2 nights in Jun 2024

6/10 Okay

Patricia

Our air conditioner had a malfunction where you couldn’t turn it up or down so it stayed about 62 in there. Also, none of the sockets worked in the bathroom and our room keys didn’t work correctly. We brought all of the concerns up to the staff and they said they were aware of everything and didn’t offer to correct anything or send us to another room.
Stayed 3 nights in Aug 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here 3 times. It’s close to the base yet in a quiet area and convenient access to highway. Staff is friendly and grounds are so clean. Would highly recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness
Okay
Stayed 4 nights in Jun 2025

10/10 Excellent

Jovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, and let me know upon arrival what time bar, gym, pool and breakfast opened and closed. The hotel was super clean and nice. Overall enjoyed our stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Melo

Disliked: Cleanliness, staff & service, property conditions & facilities
We were there for our sons graduation the room was not clean when given to us the bathroom was dirty the blankets were dirty our room did not have towels I have to go to the front desk to request towels and while I was there had to go to the front desk 4 times to get my key activated
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and plenty of room
Stayed 2 nights in Oct 2024

6/10 Okay

Maricellis

Disliked: Cleanliness, amenities, property conditions & facilities
While the staff were very courteous and welcoming, the cleanliness of the hotel room and its location did not meet our expectations based on previous guest reviews. Many earlier reviews mentioned clean rooms, comfortable beds, and a nice location, but unfortunately, that was not our experience. We would only recommend this hotel if you’re looking for a low-budget option and are willing to compromise on comfort and cleanliness. Pros: Pleasant-smelling hallways, courteous staff Cons: Old towels, hard beds, lack of cleanliness in the room, and a less convenient location
Stayed 1 night in Jun 2025

2/10 Terrible

Estella

Disliked: Cleanliness, amenities, property conditions & facilities
We travel a lot and have not had such a bad experience with the rate we paid could have stayed elsewhere. The pictures fooled me! Check in was great but my room had no shower curtain, no towels, and one of my beds had stains. When coming back at night the side doors didn’t work a minor inconvenience but the worst was being woken up at 6am from kids literally running for 2 hours above us. I should have stayed else where I will never stay here again.
Stayed 1 night in Jun 2025

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