Everything was excellent but please do not let the lizards inside of the rooms
I liked the access to the beach, central location to the port and malecón
Great beach . Probably the best . 2 restaurants closed because of Covid . 3 restaurants were open. The Italian was good . The buffet was great. The American restaurant was so bad it reminded me of restaurants in Eastern Europe during the communist era . Beach service and drinks were great . We stayed ...
Great service and all the employee's were very friendly. Great entertainment as well.
Had everything you could want for young kids (mine were 5 & 3). If you don't have kids then I don't recommend this resort.
Great location, outstanding customer service and delicious food!!
As usual Paradise Village was amazing. Everything is clean and there COVID precautions were on point. See same friendly staff yearly. Can’t wait until next time.
Nice property next to the beach. The staff was friendly and courteous.
The property was beautiful and very clean. The beach was amazing and very easy to access and enjoy. Our children could snorkel, skim board, boogie board and swim in the ocean directly in front of the resort. The ocean in front of the hotel had great snorkeling But bring your own snorkel gear. We ...
Riu staff had a cake for my girlfriends birthday. I did not tell the staff it was her birthday, HUGE to me that they recognized and acknowledged her day
Very clean in general. Employees wore masks and enforced the guests too as well when entering restaurants, ordering food/drinks, and walking around. The employees were very helpful. My husband lost his phone in the van and it was returned to us the next morning! Great service. Only complaint is that ...
Service is Great. Food not as good. We where there the previous year and we live it something happens in between. Probably the pandemic.
The Melia was great! Montoya at the swim up bar was amazing. There were some issues with the safe in our room multiple times and Ivan did a good job to make up for it. The elevators had a terrible smell but overall it was a good experience and I will return.
The food at every single restaurant was absolutely amazing, better than most restaurants you might frequent. This is not normal for an all-inclusive resort and was an awesome surprise. Our view of the ocean was amazing. The service was five out of five. I highly recommend renting the Bali bed on ...
Super clean and COVID friendly, sanitized like no other. Very nice resort and the staff was awesome.
Highly Recommend staying at this Fantastic Resort. Top notch customer service.
Their service is exceptional and everyone is very attentive and helpful if you need something. My daughter’s air conditioning in her room wasn’t working and we told them about the problem and they fixed it within one hour. They are taking all precautions necessary during COVID-19 and we all felt ...
I like the service and attention that Scarling and Michelle provided, any questions or concerns they were very helpful. We were a little disappointed with the service at the nest restaurant it took over an hour to get our breakfast. The buffet was very good service. The Adelita restaurant, excellent ...
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