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Melia Puerto Vallarta - All inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near La Isla

Choose dates to view prices

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Premium Suite, 1 Bedroom, Ocean View | 1 bedroom, free minibar, in-room safe, individually furnished
Terrace/patio
Melia Puerto Vallarta - All inclusive is beachfront with an 18-hole golf course, swim-up and poolside bars. Guests can enjoy aromatherapy massages at the spa or yoga classes at the health club. Families are catered to with a children's pool, rowing activities, and evening karaoke.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Melia Room, Ocean View

Melia Room, Ocean View | 1 bedroom, free minibar, in-room safe, individually furnished

Melia Room, Ocean View

8.2 out of 10
Very good
(75 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front | 1 bedroom, free minibar, in-room safe, individually furnished

Premium Ocean Front

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, free minibar, in-room safe, individually furnished

Family Room

8.4 out of 10
Very good
(19 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior) | 1 bedroom, free minibar, in-room safe, individually furnished

Premium Suite, Garden View (Junior)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master) | 1 bedroom, free minibar, in-room safe, individually furnished

Premium Suite, 1 Bedroom (Master)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Plasma TV
  • 77 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Standard with Garden View

1 bedroom, free minibar, in-room safe, individually furnished

Room Standard with Garden View

  • 39 sq m
  • Sleeps 4

View all photos for Single Room Standard with Garden View

1 bedroom, free minibar, in-room safe, individually furnished

Single Room Standard with Garden View

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 1

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | 1 bedroom, free minibar, in-room safe, individually furnished

Deluxe Room, Garden View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | 1 bedroom, free minibar, in-room safe, individually furnished

Deluxe Room, Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room -5 guests- Standard with Garden View

1 bedroom, free minibar, in-room safe, individually furnished

Family Room -5 guests- Standard with Garden View

  • 39 sq m
  • Sleeps 5

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Room Premium with Sea View

  • 39 sq m
  • Sea view
  • Sleeps 4

View all photos for Single Room Premium with Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Single Room Premium with Sea View

  • 39 sq m
  • Sea view
  • Sleeps 1

View all photos for Double Room Standard with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Double Room Standard with Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4

View all photos for Single Room Standard with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Single Room Standard with Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 1

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • 76 sq m
  • Ocean view
  • Sleeps 4

View all photos for Single Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Single Suite Junior with Ocean View

  • 76 sq m
  • Ocean view
  • Sleeps 1

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, individually furnished

Double Room Premium with Garden View

  • 39 sq m
  • Sleeps 4

View all photos for Single Room Premium with Garden View

1 bedroom, free minibar, in-room safe, individually furnished

Single Room Premium with Garden View

  • 39 sq m
  • Sleeps 1

View all photos for Quadruple Suite Premium with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Quadruple Suite Premium with Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4

View all photos for Single Room Premium with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Single Room Premium with Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 1

View all photos for Quadruple Suite Premium with Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Quadruple Suite Premium with Garden View

  • 78 sq m
  • Sleeps 4

View all photos for Single Room Master with Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Single Room Master with Garden View

  • 78 sq m
  • Sleeps 1

View all photos for Melia Garden View

Melia Garden View | 1 bedroom, free minibar, in-room safe, individually furnished

Melia Garden View

8.4 out of 10
Very good
(115 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335

What's nearby

  • El Faro Lighthouse - 5 min walk - 0.3 miles
  • Vallarta Casino - 14 min walk - 0.8 miles
  • La Isla - 5 min drive - 2.2 miles
  • Cruise Ship Terminal - 5 min drive - 1.9 miles
  • Malecon - 9 min drive - 5.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Ceviche & Tequila Bar - ‬6 min walk
  • ‪Mini Latte - ‬8 min walk
  • ‪El Faro Bar - ‬6 min walk
  • ‪Fish House - ‬1 min walk
  • ‪Mole - ‬1 min walk

About this property

Melia Puerto Vallarta - All inclusive

All-inclusive family-friendly property near La Isla
Located close to Vallarta Adventures, Melia Puerto Vallarta - All inclusive provides an adjacent golf course, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a massage, a body wrap, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include volleyball, kayaking, and basketball. Free WiFi in public areas is available to all guests, along with a terrace and shopping on site.
Other perks at this property include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Babysitting (surcharge), 6 meeting rooms, and massage treatment rooms
  • A music library, karaoke, and a porter/bellhop
  • Guest reviews say great things the family-friendly amenities, pool, and helpful staff
Room features
All 324 individually furnished rooms boast comforts such as air conditioning and free stocked minibars, as well as amenities like safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Plasma TVs with cable channels
  • Balconies, eco-friendly cleaning products, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 3 buildings
  • 9 floors
  • Banquet hall
  • Built in 1989
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

Does Melia Puerto Vallarta - All inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Melia Puerto Vallarta - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Puerto Vallarta - All inclusive?

Self parking is free at this property.

What time is check-in at Melia Puerto Vallarta - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Melia Puerto Vallarta - All inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Melia Puerto Vallarta - All inclusive?

Yes, the property is all-inclusive. Activities include kayaking, surfing/body boarding, soccer, and more.

Where is Melia Puerto Vallarta - All inclusive located?

Located in Marina Vallarta, this beachfront property is next to a golf course, 2.6 mi (4.1 km) from La Isla, and within 6 mi (10 km) of Bay of Banderas and Malecon. Vallarta Adventures and Los Arcos are also within 12 mi (20 km).

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Reviews

Melia Puerto Vallarta - All inclusive Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

9.2

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1277 reviews
Rating 8 - Good. 378 out of 1277 reviews
Rating 6 - Okay. 143 out of 1277 reviews
Rating 4 - Poor. 56 out of 1277 reviews
Rating 2 - Terrible. 44 out of 1277 reviews

Reviews

8/10 Good

Ileane Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service all around the hotel, specially the kids club. Clean and spacious room, and well keept all around.
Stayed 7 nights in Sep 2025

10/10 Excellent

Viktor Pulo or

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, great location, but needs cleaning.
Stayed 9 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work here are fantastic! They really work hard for their guests. The Fish House cooked the Mahi we caught and it was amazing. The food outside of that was okay and the room was okay. The pool was large and had many loungers for all guests.
Stayed 3 nights in Oct 2025

6/10 Okay

Pedro

Liked: Cleanliness
The view was very nice. The hotel can use some upgrading, like a shower instead of a tube. It was more of a big family accommodation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly Jones

Liked: Property conditions & facilities
The hotel staff was wonderful!!!😍
Stayed 4 nights in Aug 2025

10/10 Excellent

Antonio Cortez,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel and friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

VICKI

Liked: Cleanliness, staff & service, property conditions & facilities
Great family vacation
Stayed 7 nights in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid resort, great evening shows, good bars, lovely Mexican restaurant, very friendly stuff, good beach, good pool.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 6 nights in Aug 2025

6/10 Okay

Candace

Liked: Staff & service
I got bites all over my body from the bed
Stayed 6 nights in Oct 2025

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities
The resort is great and the personnel is amazing, very attentive and polite.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lilly Jeanette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, broken lamps, swim up bar children would sit there, snacks were horrible
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Hector, Montserrat and all the service people were excellent. Although, there were some minor issues at first, they were quickly resolved and made our stay very pleasant.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Food wasn’t the greatest but experience was great
Stayed 5 nights in Jul 2025

10/10 Excellent

Georgia Reuyan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Property is near to the airport and downtown. The place is great for vacation.
Stayed 7 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort with the highlight being the friendly and helpful staff. There are delicious food options and the pool and private beach were enjoyable. I would highly recommend it.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julianne

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants were delicious. Staff are extremely polite and helpful. Rooms were comfortable and clean.
Stayed 6 nights in Jun 2025

10/10 Excellent

iris Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so friendly and helpful. They had plenty of activities for the kids and adults. The food was good and offered a large variety of items .
Stayed 6 nights in Jul 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, rooms are clean, food is ok. Everything is conveniently located and organized.
Stayed 4 nights in Jun 2025

8/10 Good

Yeranea

Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing

10/10 Excellent

Miguelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The staff was excellent. Héctor reached out to me few days before my trip and he took care of every request I had as this trip was to celebrate my husband 40th birthday and mines while I was there. He did an amazing job. I also want to say Montseratt Arias was very nice and help us with our dinner reservation. I loved to go back and stay at he exact same resort.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hugo

Super clean, amazing customer service, people super nice. I really recommend this hotel, I’m going back an December.
Stayed 5 nights in Jun 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been booking there for 3 times in a month we spend in mexico and definitely no words to describe!!! We have 2 girls (4&7 years old) and they love it ss well. Pools are amazing, food, employes and the customer manager Héctor carrillo make our vacations amazing. Definitely we will be back
Stayed 1 night in Aug 2025

8/10 Good

Famida

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was outdated, very friendly staff, extremely helpful. Rooms could be cleaner.
Stayed 9 nights in Jul 2025

8/10 Good

Abel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
THE SOME OF STAFF LOOK LIKE THEY DI NOT ENJOY THERE WORK WHEN YOU TRY MAKE RESERVATION THE PERSON THAT WOULD MAKE YOUR RESERVATION MAKE YOU LISTEN THEM ABOUT A CLUB MEMBERSHIP BEFORE MAKING YOUR RESERVATON
Stayed 7 nights in Sep 2025

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