Mine and my families every whim was acknowledged and managed exquisitely
Riu staff had a cake for my girlfriends birthday. I did not tell the staff it was her birthday, HUGE to me that they recognized and acknowledged her day
Everyring is perfect boutyfull Service and bulding
Had a great time!! Would go back!! Service was exceptional, thank you!
The best hotel experience ever. The staff was extremely friendly and welcoming. Amazing views from the room and very spacious. The staff was also very helpful and gave us lots of recommendations around the area and things to do.
I felt safer during Covid here than I do at home. Everything was clean, masks were worn but all staff and most guests (it’s an honor system and I didn’t see it enforced when guests were maskless). I would rate the food mediocre, the best food is poolside at the Grill and Taco place (forgive me for ...
Great place to relax and enjoy the beach. Polite, nice and excellent staff. Excellent sevice as well. Food are great. Will definitely come back.
Everything was excellent but please do not let the lizards inside of the rooms
Nice property next to the beach. The staff was friendly and courteous.
The hotel is walking distance to many places like Plaza Caracol, Las Glorias, and many street vendors to enjoy while still getting the benefits of a real great resort. The 3 pools and grounds are kept very beautiful.The beach could be better!
The food at every single restaurant was absolutely amazing, better than most restaurants you might frequent. This is not normal for an all-inclusive resort and was an awesome surprise. Our view of the ocean was amazing. The service was five out of five. I highly recommend renting the Bali bed on ...
Highly Recommend staying at this Fantastic Resort. Top notch customer service.
It was a cute, little hotel. Looks just like the photos. Guest are met with a welcome drink and shown around. Cute. Quaint. Unique rooms.
Had everything you could want for young kids (mine were 5 & 3). If you don't have kids then I don't recommend this resort.
The hotel is great, the employees are the best, the only thing that wasn't great was the time for the restaurant orders to arrive, it took a average 50 minutes for the orders arrive at the table every time we order something, even on breakfast. Other than that the experience was the best.
It was amazing and great value. Washer dryer wasn't great. Loud and poor cleaning job but other than that it was awesome.
I should have reserved a room with a better view.
Impressed from the moment our driver picked us up to the day we left, all staff so attentive and kind, we will definitely return to this resort. the spa is the best I have ever experienced!
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