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Hyatt Ziva Puerto Vallarta - All Inclusive

Photo gallery for Hyatt Ziva Puerto Vallarta - All Inclusive

Featured Image
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Overview of Hyatt Ziva Puerto Vallarta - All Inclusive

Hyatt Ziva Puerto Vallarta - All Inclusive

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, JAL, 48390

Explore the area

  • Popular LocationPlaya Estaca1 min walk
  • Popular LocationConchas Chinas Beach13 min walk
  • Popular LocationPlaya de los Muertos4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)34 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located in Puerto Vallarta, Hyatt Ziva Puerto Vallarta - All Inclusive is near the airport and on the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Consider Act ll Entertainment Stages for a night out or Los Arcos if you're traveling with kids. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ziplining nearby.

What's nearby

  • Playa Estaca - 1 min walk
  • Conchas Chinas Beach - 13 min walk
  • Playa de los Muertos - 4 min drive
  • Olas Altas Street - 7 min drive
  • Los Muertos Pier - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • Casa Grande – Restaurant offering Mexican cuisine. Serves dinner on select days.
  • Blaze – Serves breakfast, lunch, and dinner daily.
  • Melanzane – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Vivaz Buffet – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Hyatt Ziva Puerto Vallarta - All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 335 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and LED TVs with satellite channels. Guests will also find 24-hour room service, premium bedding, and rainfall showerheads.
Hyatt Ziva Puerto Vallarta - All Inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Oceanfront Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 4 restaurants and 1 coffee shop/café
  • 2 poolside bars, 5 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In
Hyatt Ziva Puerto Vallarta - All Inclusive Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 821 out of 1276 reviews
5 - Excellent 64%
Rating 4 - Good. 289 out of 1276 reviews
4 - Good 23%
Rating 3 - Okay. 100 out of 1276 reviews
3 - Okay 8%
Rating 2 - Poor. 45 out of 1276 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 1276 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. My husband and I had the best experience. Everyone that worked there was extremely nice and you cannot beat the views.
Stayed 4 nights in Jul 2021

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I how to say I have stayed in all for the Hyatt Ziva Hotel. I understand that this Hotel property is old but this place is falling slowly apart. Hyatt need to close this Hotel down far as long as it takes to bring this Hotel back up to Hyatt stander. Because right now it not, it has a potential to be a great Hotel.The AC units are not woking well. The room need to be update, and the Hotel needs a lot of repairs and painted.Most of the employees are friendly but some of them need to be retrained.
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we stayed in was old and worn out. The next day we spoke to Alejandro the manager, and for a small charge he upgraded up to the club level. The rooms and the bar at the club level are worth every penny. The all inclusive food was also superior to any place we have stayed. The staff was wonderful, the resort is very clean, and we will come back.
Stayed 4 nights in Jul 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms were so hot, day and night. The sliding doors weren’t properly sealed so the humidity level in the rooms was outrageous. All of our bedding and clothing was damp. Pool service was very slow but the walk up bars were quick. Service in the Italian restaurant was very slow, also. Overall is wasn't terrible, but we will not be back.
Stayed 7 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing Beach Front!
Stayed 4 nights in Jul 2021