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Overview of Hotel Mousai Puerto Vallarta

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Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Hotel Mousai Puerto Vallarta

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationGarza Blanca Beach1 min walk
    Popular LocationPlaya Palmares6 min walk
    Popular LocationPlaya Esmerelda10 min walk
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)42 min drive

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Book online or call:

1-800-675-4318
  • Ultra Mousai Corner Suite

    5/5 guest room rating

    Room amenities

    • 1367 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsUltra Mousai Corner Suite
  • Ultra Mousai Suite

    5/5 guest room rating

    Room amenities

    • 1066 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsUltra Mousai Suite
  • Mousai Corner Suite

    4.8/5 guest room rating

    Room amenities

    • 1367 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsMousai Corner Suite
  • Mousai Suite Two Double Beds

    Room amenities

    • 1066 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds
    More detailsMousai Suite Two Double Beds
  • Mousai Suite

    4.9/5 guest room rating

    Room amenities

    • 1066 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsMousai Suite
  • The Penthouse

    Room amenities

    • 2852 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsThe Penthouse

About this area

Puerto Vallarta

Located in Puerto Vallarta, Hotel Mousai Puerto Vallarta is in the mountains and on the beach. Vallarta Zoo is a popular attraction and the area's natural beauty can be seen at Garza Blanca Beach and Playa Gemelas. Los Arcos and Aquaventuras Park Vallarta are also worth visiting. Spend some time exploring the area's activities, including golfing, whale-watching, and golf lessons.
Popular Location

What's nearby

  • Garza Blanca Beach - 1 min walk
  • Playa Palmares - 6 min walk
  • Playa Gemelas - 9 min walk
  • Playa Esmerelda - 10 min walk
  • Punta Negra Beach - 13 min walk

Getting around

  • AirportLicenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 42 min drive

Restaurants

  • Hiroshi – Ocean-view restaurant offering Japanese cuisine. Serves dinner daily.
  • The Terrace – Ocean-view restaurant with a bar offering international cuisine. Serves breakfast daily.
  • BOCADOS STK -Garza Blanca – Steakhouse offering international cuisine. Serves breakfast and dinner on select days.
  • The Rooftop – Poolside rooftop bar offering international cuisine. Serves lunch and light fare daily, happy hour available.
  • Blanca Blue -Garza Blanca – Beachfront family restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch, dinner, and light fare daily.
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About this property

Hotel Mousai Puerto Vallarta

Adults-only beachfront resort with an outdoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 72 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy outdoor private spa tubs, and other standard amenities include furnished patios, living rooms, and 24-hour room service.
Hotel Mousai Puerto Vallarta offers 72 accommodations with outdoor private spa tubs and iPod docking stations. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: USD 550-950 per person
  • All buffet and à la carte meals, snacks, and local beverages included
  • 5 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Tennis
  • Yoga classes

Family friendly

  • DVD player
  • Outdoor pool
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference center (2808 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • iPod dock
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished patio

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private outdoor spa tub
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 4 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 550 and USD 950 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Resort
Hotel Mousai Puerto Vallarta Resort
Hotel Mousai Puerto Vallarta Puerto Vallarta
Hotel Mousai Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

Does Hotel Mousai Puerto Vallarta have a pool?
Yes, this property has an outdoor pool.
Is Hotel Mousai Puerto Vallarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Mousai Puerto Vallarta?
Valet parking is free at this property.
What time is check-in at Hotel Mousai Puerto Vallarta?
Check-in is from 4 PM - 11:30 PM.
What time is check-out at Hotel Mousai Puerto Vallarta?
Check-out is at 11 AM.
Are there all-inclusive benefits at Hotel Mousai Puerto Vallarta?
Some rate plans available at this property are all-inclusive.
Where is Hotel Mousai Puerto Vallarta located?
Located in South Shore Hotel Area, this beachfront resort is on the riverwalk and within a 10-minute walk of Garza Blanca Beach and Playa Gemelas. Los Arcos and Playa Mismaloya are also within 3 mi (5 km).
4.8
Exceptional
Rating 5 - Excellent. 297 out of 337 reviews
5 - Excellent 88%
Rating 4 - Good. 23 out of 337 reviews
4 - Good 7%
Rating 3 - Okay. 9 out of 337 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 337 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 337 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay I’ve had yet, view and staff are excellent
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Mine and my families every whim was acknowledged and managed exquisitely
Stayed 4 nights in Nov 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star - best of the best hotels ever experience with such warmth and amazing services by all the workers!!! I really enjoyed this hotel and hope to return every year
Stayed 5 nights in Oct 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Great staff, great food and very clean! I will definitely recommend going here! Loved it
Stayed 3 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Had a good time at this hotel recently. I went with the h
Stayed 5 nights in Oct 2020