The gorgeous pool and proximity to the ocean. I didn't care that we were not notified when certain restraunts were closed.
Location, design, gym - excellent. Housekeeping room for improvement Food wise more creativity desirable
Great location!!! Helpful staff! The pool area was really pretty; a bit small so get there early to get a chair.
Best resort i have ever been, staff we’re super friendly and helped you with a smile at all times.
Staff is great property is well maintained great tennis courts nice beaches food very good one of my favorite places will be back in April
I liked everything about the place, there is really nothing that I can complain about except for chair hogs, but that is every where you go
The staff was very helpful at any time of the day.
This our fourth visit to Mahekal. The friendliness of the staff and the level of service is amazing and keeps us coming back. We like that it is like a garden sanctuary surrounded by the outside world. Its an easy walk to the shops and restaurants in the tourist area, or the locals neighborhoods ...
Friendly staff everything clean never had to wait long for a beverage quick food service always had seating plenty of shaded spots for people like me
You don’t need to pay big money to be closer to all the activities.... in fact Cancun is further away from Xcaret, the Mayan Ruins and much more... Playa Del Carmen is Safe and centralized for 90 percent of the places.
Adults only, no kids splashing in the pool. Resturant service was strange, you have to reserve tables for every night and all they seem to have were times after 8 or 9 pm. We never were disappointed with the food.
Very clean property. Food was decent. Bad mosquitos at the main Buffett- wish we would have brought bug spray. Also, wish we didn’t have to deal with the aggressive concierge making us take an apt for the sales pitch. Ended up just not going. You do not get access to the fun wave pool/ kids lazy ...
Excellent property. Five of us stayed in the four story 201 unit. The staff, condo, pool, location were outstanding. We have been to Playa numerous times and usually stay at resorts. Never again. This property beats any resort in the surrounding area. We didn’t want to leave.
It was immaculate - the grounds were beautiful. Rooms exceptionally clean and decorated nicely. Beach and pool areas amazing and the service was outstanding.
The El Taj is beautiful and conveniently located to shopping and restaurants. I do wish they had self serve laundry facilities on site.
Location is amazing. Very close to Avenida 5, and Ave Constituyentes so lots of places to eat yummy food. The suites are very quiet so you wont hear any loud noises from nearby clubs or bars. The apartment was extremely clean and spacious, and was the perfect place to rest after a long day of activities. ...
Great hotel. Staff is always eager to make you feel that you matter. Food is great. Beach is beautiful. What I liked the most about this property is that is not as big as all the hotels in the area. Nevertheless where you are at the hotel or where are you going is not more than a 10 minute walk ...
The beach area was clean. Staff is great as always. Gloria at the Asian restaurant made it an absolutely enjoyable evening. Don’t care for some of the changes in the property. At one time Sandos was a resort that still had some Mexican authenticity excellent Brazilian, Asian, French and Mexican restaurants. ...
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