Beautiful hotel. Needs to be updated. Bathroom needs a lot of update. Room too small. Nothing in hotel opened due to Covid-19.
Its a unique experience..one I would do again. If you're looking for roominess though...its not the hotel for you. The rooms are the size of a large walk-in closet.
Such a wonderful staff , very clean , close to everything!!! Thank you for helping our NYC trip be the best !!!
Great room w a view. Had a good time even with covid around.
We had a few days in the city and enjoyed the welcoming smiles of reception and the prompt cleanliness of the room.
Good hotel in a great location. Very good stay overall. Staff is very friendly and helpful. The room was huge and had all the amenities we needed. Would definitely stay here again. The only down points are that the hotel needs some updating and the cleaning staff need to do a better job at cleaning ...
The first room I was given was not good, food under the bed and stains on the sheets. I was happy with how quick they were able to change my room. All the ladies at the front desk was amazing. The staff is the reason i would come back.
It was a great stay! We will go back again. Near restaurants and convenient stores.
Doorman was really nice. Facilities were a little bit out of date. And the sound insulation of the room was not very good. But it was really convenient to go anywhere. Overall, it was a cozy place to stay for a short trip in NYC.
It was clean and there was hand sanitizer like everywhere which made it feel safe and the staff was safe by wearing masks. Temperature was taken when coming in and self check in was done as well with the guidance of a staff member. The room was big and was just what I needed. It was a lovely ...
Was an excellent location and the restaurant bar was nice.
Ideal spot, on the door step if times square, subways, major attractions.
Staff was always friendly
I loved the area, the view from the room was decent. The building was clean and staffing was great, always available to give you whatever you need. I would definitely stay there again.
Fantastic location & facility... truly a "jewel"! I have stayed here often for both business and pleasure and will be my NYC go-to choice!
Hotel I going renovating so it was loud and not really aesthetically pleasing although our room was Pleassnt
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