Clean, trendy, great location! Would love to come back!
Convenient location. The common areas of hotel including lobby could have been cleaner. The maid service was sporadic at best. The room and bathroom were good.
Very clean, comfortable and modern hotel. Really enjoyed staying there, staff were friendly and the location is excellent! Would stay again!
It was really close to Central Park and we loved that. But the room was too small.
First time to New York can’t wait till next time hope to go back in near future
I love it everything was perfect they take all the precautions with COVID we feel good
Lovely staff from check-in to security to passing cleaners in the hall. All so lovely. Room and shared bathrooms where clean and I had no issues being disrupted by other guests. I did have the issue of VERY loud banging pipes which I was aware of thanks to other reviews so was prepared for but couldnt ...
Doorman was really nice. Facilities were a little bit out of date. And the sound insulation of the room was not very good. But it was really convenient to go anywhere. Overall, it was a cozy place to stay for a short trip in NYC.
The staying was most worth because of the view to the Times Square from a hotel common area, and also because of its location, right in the middle of everything. The bad part was the customer service that could’ve been much better, I had a tray from a food order outside of my room for 3 days.
Great room w a view. Had a good time even with covid around.
The location was great,however the facility needs to be updated. Rooms could use new rugs a paint. Tile in the bathroom had mold stains. Not worth the money. Description is not correct, it has Bathrobes and slippers.. well they were notnin the room. They are saying that they are a Luxury hotel and ...
They changed the hotel name the day before my stay but once I found the front desk Clarissa was very pleasant and I asked for a quiet room which she said I will move you anyway from the elevator.I chose this hotel from reading other reviews,paid more for the upscale larger suite but was disappointed ...
The entire staff was great.there was construction on the street in front of the hotel so loading and unloading was not possible.I would recommend and would stay there again after construction is completed.
We had a few days in the city and enjoyed the welcoming smiles of reception and the prompt cleanliness of the room.
Good hotel in a great location. Very good stay overall. Staff is very friendly and helpful. The room was huge and had all the amenities we needed. Would definitely stay here again. The only down points are that the hotel needs some updating and the cleaning staff need to do a better job at cleaning ...
Good location Friendly staff Room is not very wide but it fits The street parking is illegal but Sunday; many boots are installed
Excellent location in midtown
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