Clean environment and fun decor. The rooftop bar is a blast!
It was a nice, spacious room. Was definitely better than expected & with in walking distance of the union Station
I assumed the rooms would have a fridge, as most do these days, and they do not. Also the way the bed frames are made, all 4 of us obtained multiple bruises from whacking legs, knees, and feet on the edges. Otherwise i have no complaints. Loved the British theme, just would have been cool if the ...
Everything was perfect. Perfect location, the pool and hot tub were amazing! Definitely recommend this property
Trying to adhere to the COVID-19 guidelines was difficult but they did an awesome job
Clean nice bathroom products restaurants entertainment
I like the shower and tub in the premium king room big comfy bed will return
Excellent as always. Superb customer service and nice facility.
Great location that was near good restaurants, nice park to walk in and mall. However, our hotel validated parking slip didn't work in parking garage's exit meter.
I was concerned that there was an odor of tobacco when getting off the elevator on the 6th floor. Fortunately, there was no smell of smoke in our room. I found the mattress to be too firm for my taste, but that is personal preference. Due to Covid19 the breakfast was very limited, but I do wish there ...
Great location! Condition of hotel and the cleanliness is not ideal for 200$ a night. Staff was friendly and within walking distance to the arch. Pool was nice as well! We had the 16th floor but the windows were caked with dirt you couldn't enjoy the view.
Front guest service was amazing - with Covid and all of the new requirements, the staff went out Id their way to help us . The ladies at front desk were exceptional
Although limited by COVID19, the facility is very spacious and the decore throughout the main entrance is pic perfect. I question the size of the bed being king it felt rather small. The room size was kind of small as well. No more than 3 ppl. Also 15 per night for parking is frowned upon.
Everything is wonderful . Very pleased with the hotel & the room
Very good, nice staff, clean. Limited services during Covid-19 pandemic disappointing. I wish more thought would be placed on keeping things like the Bistro open and safe and the exercise room open and safe instead of just shutting down. Good area as far as downtown St Louis is concerned. Good restaurants ...
The room wasn’t very clean the floors could’ve been vacuumed better, I found a toenail in the window. No microwave in room when I went downstairs to use the microwave in the lobby it was disgusting. But the location of this hotel is great private parking was wonderful
Property was clean, nice, restaurants were nice and clean with good food. Only issue and it was big. Hotel casino closed due to corona virus, we understood. Issue was when we asked for recommendations to other open hotels, we just got a shoulder shrug and an I don’t know. We had 3 days of vacation ...
Pool could have been bigger, but the staff was great.
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