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Overview of Hollywood Casino & Hotel St. Louis

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
42-inch flat-screen TV with digital channels, pay movies

Hollywood Casino & Hotel St. Louis

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHollywood Casino3 min walk
    Popular LocationHollywood Casino Amphitheatre4 min drive
    Popular LocationAmeristar Casino St. Charles10 min drive
    AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)11 min drive

Choose dates to view prices

About this area

Maryland Heights

Located in Maryland Heights, Hollywood Casino & Hotel St. Louis is near the airport and on a river. Looking to enjoy an event or a game while in town? See what's going on at Family Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with rock climbing and hiking/biking trails.
Popular Location

What's nearby

  • Hollywood Casino - 3 min walk
  • Hollywood Casino Amphitheatre - 4 min drive
  • St Charles Convention Center - 10 min drive
  • Family Arena - 10 min drive
  • Ameristar Casino St. Charles - 10 min drive

Getting around

  • Kirkwood Station - 25 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • Eat Up Buffet – Buffet restaurant offering American cuisine.
  • Celebrity Grill – Diner offering American cuisine. Serves breakfast, lunch, and dinner.
  • Charlie Gittos – Restaurant offering Italian cuisine. Serves dinner.
  • 99 Hops House – Bistro offering American cuisine. Serves dinner.
  • Final Cut Steakhouse – Steakhouse offering American cuisine. Serves dinner.

About this property

Hollywood Casino & Hotel St. Louis

3.5-star riverfront hotel, walk to Hollywood Casino
7 restaurants, a casino, and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 502 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are flat-screen TVs with digital channels.
Hollywood Casino & Hotel St. Louis offers 502 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2017.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11 AM: USD 6-15 per person
  • 7 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Nightclub
  • Scooter/moped rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • Conference space (6400 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 30 casino gaming tables
  • 1800 casino slot machines
  • 4 casino VIP rooms
  • Casino (40000 square feet of space)
  • Designated smoking areas
  • Renovated guestrooms - June 2017

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4:00 PM - 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee (June 22 - December 31): USD 5.46 per accommodation, per night
The resort fee includes:
  • Internet access
  • Faxes
  • In-room safe
  • In-room coffee
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • In-room microwave fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Casino Hollywood St. Louis
Hollywood Casino & Hotel St. Louis
Hollywood Casino & Hotel St. Louis Maryland Heights
Hollywood Casino Hotel St. Louis Maryland Heights
Hollywood Casino St. Louis Maryland Heights
Hollywood Hotel St. Louis
Hollywood St. Louis Hotel
St. Louis Casino Hotel
St. Louis Hollywood
St. Louis Hollywood Casino
Hollywood Casino Hotel St. Louis
Hollywood Casino St. Louis
Hollywood Casino & St Louis
Hollywood Casino & Hotel St. Louis Hotel
Hollywood Casino & Hotel St. Louis Maryland Heights
Hollywood Casino & Hotel St. Louis Hotel Maryland Heights

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 656 out of 1550 reviews
5 - Excellent 42%
Rating 4 - Good. 455 out of 1550 reviews
4 - Good 29%
Rating 3 - Okay. 197 out of 1550 reviews
3 - Okay 13%
Rating 2 - Poor. 133 out of 1550 reviews
2 - Poor 9%
Rating 1 - Terrible. 109 out of 1550 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were very disappointed with our recent stay at Hollywood Casino St. Louis. We checked the website prior to going and decided it still looked like there was plenty of things to do at the casino so we decided to stay there rather than staying at a regular hotel. Upon arriving we found that only two of the nicer restaurants were open for dinner and reservations had to be booked in advance in order to get a table. We also found that there was no seating allowed at the bar and that despite what it says on their website every other slot machine was not closed off. It felt very much like the casino was using Covid as an excuse to lower the amount of staff required but still kept the slot machines available so that they could continue making money. It felt that the safety measures that they had in place were more of a convenience for them rather than actually there to keep guests safe. Also, behind the headboard of the bed in our room was piping that ran through the walls and kicked on and off all night and kept us awake. The parking garage was also across from our room and the lights from cars in the parking garage shone right onto our bed. After a terrible night sleep we were irritated when we went to the coffee shop only to find that it was closed due to Covid. I asked to speak with a manager the morning after our first night and was told she would be in at 9 AM. I waited in the lobby for her and at 9:30 AM she finally arrived with a confrontational attitude. We won’t be back.
Stayed 2 nights in May 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
The room smelled of smoke even though it was non smoking and the bed was not that soft and the carpets had stained
Stayed 1 night in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice visit
Stayed 1 night in May 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill never stay there again. No room service no house keeping no microwave frodge. Didnt work. Black mold in shower tile missing from the flooring when you enter the room. Bed was rock hard. Ordered door dash they wouldnt let them bring us our order. Just a aweful experience.
Stayed 3 nights in May 2021

3/5 Okay

Stayed 1 night in Apr 2021