Excellent as always. Superb customer service and nice facility.
The day of my arrival began badly and kept getting worse, so when I arrived, at the hotel, at 6:30PM and was told my room was not ready, I was not pleased. I had to wait perhaps 15 minutes, but that was 15 minutes too long and I vowed to write not a negative or positive review. Getting to my room, ...
Pools, basketball court, tennis courts, and workout facility are top notch.
The bed was by far the most comfortable for a hotel bed, room was clean and cozy. Because of this Covid-19 pool was closed but was not informed of this prior to check in, nor the $50 hold for incidentals. When I was taking some of my things to the car, walking past the front desk, the clerk kind ...
The hotel was under construction they’re doing renovations so needless to say things were less than desirable but still a good place to stay over all staff very helpful and friendly
Everything was perfect. Perfect location, the pool and hot tub were amazing! Definitely recommend this property
Great stay! Room was very clean staff exceeded all expectations.
I like the staff and the pictures in the bedroom. The balcony showed the awesome arch view , with other sky scrapers around it. Bed and pillows was a great feel and shower was huge and comfy
The room wasn’t very clean the floors could’ve been vacuumed better, I found a toenail in the window. No microwave in room when I went downstairs to use the microwave in the lobby it was disgusting. But the location of this hotel is great private parking was wonderful
Everything was to expectation. The beds were comfortable and the rooms were quiet. Even with Covid19 there was still a packaged breakfast.
Great location, right next door to the Gateway Arch. Staff was super friendly. Room was nice. The only thing I didn’t like was the layout of the hotel. Confusing, and almost impossible to find the right level of the parking garage.
I like the shower and tub in the premium king room big comfy bed will return
We had a great stay, staff was awesome, facilities where clean, and the room comfortable. Close to everything,will stay again on our next trip to STL!
The staff was very professional and courteous. Friendly and easy going
Stayed here on a road trip home from FL to MN. Girl at front desk very friendly. Disappointing there was no breakfast because of the COVID-19 precautions, but not hotels fault. Nice room and stay.
I was concerned that there was an odor of tobacco when getting off the elevator on the 6th floor. Fortunately, there was no smell of smoke in our room. I found the mattress to be too firm for my taste, but that is personal preference. Due to Covid19 the breakfast was very limited, but I do wish there ...
Very clean and nice place, would recommend to all people to get a room here
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