The property was very clean and the staff was very professional and very friendly. Our room was excellent! Clean and comfortable. The deck was great, loved that you could see the Arch from it. Also loved that you can walk to the Arch within 5 minutes! It was a great experience overall.
The hotel is handling the pandemic situation well. It was nice to still use amenities but with precautions applied.
Everything was perfect. I love the precautions taken to combat the virus. I would remind all employees to make sure they keep their masks on at all times. Having said that, we will be back!
It was a nice, spacious room. Was definitely better than expected & with in walking distance of the union Station
Customer service was the best. Rooms were nice and clean. I had an issue went the air conditioning in my original room. The staff immediately upgraded our room and helped us transfer our bags to the upgrade . Patiently and with a smile. Thanks
Loved staying in a modernized, historic hotel! Having a delicious restaurant right downstairs was highly convenient.
The hotel was clean, they had a great staff I had an individual reserve hour for the pool. It was really good. I would stay there again.
We travel for work, and this hotel was the best in handling the new social distancing requirements. They had registration to access the pool and gym, rather than just shutting them off like all the other hotels are doing. And they actually had the best breakfast options of all the places we've stayed. ...
Awesome hotel!!! It has an incredible view and the food options writhing the hotel are awesome!
The shower is amazing! I needed this room short term and it was perfect. The bed is super comfy. The only problem I had was the fridge started making a loud squealing noise which wasn’t pleasant. Being the tech nerd that I am, I unplugged it and plugged it back in because I had already gotten settled ...
Person who checked us in was friendly. The lady in the morning was hospitable.
Everything was fantastic! Check in was easy, the hotel offered free happy hour drinks, breakfast was limited but I believe that was due to COVID.
Aside from convenient to the gateway arch and restaurant, room is clean, bedding and mattress are comfy fresh, bathroom floor is clean. The guy in the Front desk upon check in is professionally helpful and respectful. Parking for the guest are little expensive for $20 though.
Nice hotel with great attention to cleanliness and guess safety
Beautiful lobby in an old train station. Great location near restaurants and other attractions.
Staff was very friendly and helpful. Close to Barnes-Jewish Hospital.
Absolutely loved the room!! It was huge!!! It was like staying in your own apartment!! The staff was super nice and they had a nice breakfast!! We will definitely be staying there again!!! Safe area too.
I didn’t like the small bathroom. Gas station was far
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