It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
the seating area near the main entrance should be fenced in. On several occasions homeless people walked in asking for money and/or cigarettes.
It was amazing trip .. I love the hotel and our room it was so comfortable and the service was amazing
The room was spacious and clean Could walk to Riverwalk and to the mall
Had a 2 room Suite. Very nice jacuzzi tub with separate shower. Happy hour was okay. I didn’t go down for breakfast. Parked in the garage, very convenient.
Walking distance to the quieter end of the river walk. Near The Alamo.
The stay was good, the room was clean and it was quiet. I felt safe and everyone was very nice. Parking was also convenient and free.
Clean rooms, quick check-in and check-out. Close to Alamo square, the mall and right on the riverwalk.
Great location, very clean, only issue I had was there was no breakfast. However, this was due to COVID-19 and the did provide a bag with water and a muffin. It did run out one day
It has a really nice atmosphere and it was super convenient due to that the river walk was walking distance
Indoor/outdoor pool, friendly staff, clean and welcoming.
Haunted. Very haunted hotel. Historically pleasing. The history jumped at you.
Customer service , the cleanliness, Everything was great I’d stay there anytime
Overall a nicely furnished suite., nothing outstanding but nice.
I loved that it was so near to all of the things we went to visit. Downside: At times only one elevator was working in a building that size.
Amazing place to stay and at a great price ! We will definitely be staying here again!
Everything was great. Clean and friendly staff, but the parking was hectic.
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