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Prince Of Wales

3.5 star property
Hotel in Niagara-on-the-Lake with a health club and a sauna

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Experience the charm of Old Town Historic District at Prince Of Wales, where a tranquil garden and relaxing spa tub await. Stay active with an indoor pool, health club, and dry cleaning services or unwind in the sauna while enjoying free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • Laundry
  • Gym

Room options

View all photos for Deluxe Room (Bed Type Depends on Availability)

Deluxe Room (Bed Type Depends on Availability) | Free WiFi, alarm clocks

Deluxe Room (Bed Type Depends on Availability)

Highlights

Individually furnished
Air conditioning
Egyptian cotton linens
Cable/satellite channels
  • Sleeps 2

View all photos for Suite (Bed Type Depends on Availability)

Suite (Bed Type Depends on Availability) | Free WiFi, alarm clocks

Suite (Bed Type Depends on Availability)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Egyptian cotton linens
Blackout drapes/curtains
Rainfall showerhead
Cable/satellite channels
  • Sleeps 2

View all photos for Traditional Room (Bed Type Depends on Availability)

Free WiFi, alarm clocks

Traditional Room (Bed Type Depends on Availability)

Highlights

Individually furnished
Air conditioning
Egyptian cotton linens
Cable/satellite channels
  • 29 sq m
  • Sleeps 2

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About the neighborhood

Map
6 Picton Street, Niagara-on-the-Lake, ON, LOS 1JO

What's nearby

  • Niagara River Gorge - 1 min walk - 0.0 miles
  • St. Vincent De Paul Church - 3 min walk - 0.2 miles
  • Shaw Festival Theatre - 5 min walk - 0.3 miles
  • Royal George Theatre - 5 min walk - 0.3 miles
  • Niagara-on-the-Lake Golf Club - 8 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 26 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 39 min drive

Restaurants

  • ‪11Th Post On Queen - ‬5 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Two Sisters Vineyards - ‬3 min drive
  • ‪The Exchange Brewery - ‬1 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Prince Of Wales

Hotel located in Old Town Historic District
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Prince Of Wales. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), express check-out, and luggage storage
  • A porter/bellhop, an elevator, and free newspapers
  • A front-desk safe, smoke-free premises, and concierge services
Room features
All 110 rooms include amenities such as free WiFi.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Entertainment

  • Cable/satellite channels

Policies

Check-out

Express check-out available

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Prince Wales Hotel Niagara-on-the-Lake
Prince Wales Niagara-on-the-Lake
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Niagara Lake
Prince Wales Hotel Niagara Lake
Prince of Wales Hotel
Prince of Wales Niagara-on-the-Lake
Prince of Wales Hotel Niagara-on-the-Lake

Frequently asked questions

Does Prince Of Wales have a pool?

Yes, this property has an indoor pool.

How much is parking?

Self parking is available for a fee.

Where is Prince Of Wales located?

Located in Old Town Historic District, this hotel is steps from Niagara River Gorge and Simcoe Park. Royal George Theatre and St. Vincent De Paul Church are also within 5 minutes.

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Reviews

Prince Of Wales Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 205 out of 344 reviews
Rating 8 - Good. 92 out of 344 reviews
Rating 6 - Okay. 37 out of 344 reviews
Rating 4 - Poor. 7 out of 344 reviews
Rating 2 - Terrible. 3 out of 344 reviews

Reviews

8/10 Good

A.S., Cincinnati, OH

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, but could use a little freshening up.

This is a nice hotel to stay at if you want to stay right in the heart of Niagara on the Lake. It's expensive and could use a little freshening up, but it was nice for an overnight getaway.

10/10 Excellent

JR, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Classic Hotel

We were treated great and the hotel was awesome. We liked it so much that we will stay there again next time we visit Niagra On The Lake.

6/10 Okay

Kevin, King City

Huge waste of money

We love the vintage hotels. Pillar and post and millcroft are our favorite. Prince of Wales was our least favorite. Very pretentious undeserved. Food was very disappointing. The hotel is not designed for children at all. Only plus was the tea room which was wonderful but you don't need to be a guest to enjoy that. Would not return - very big let down.

8/10 Good

frank and wendy, Windsor

Liked: Cleanliness, staff & service, room comfort

Romantic weekend

Friendly and accommodating staff. Room was a little tired but clean. Has a fun bar which we enjoyed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Great hotel, Shaw Festival, wine country...perfect

10/10 Excellent

Glenn, Rochester, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel close to everything in town.

Beautiful hotel. Great dining experience. Room was great, clean and relaxing.

8/10 Good

Daniel, Pittsford

Liked: Cleanliness, staff & service, property conditions & facilities

Anniversary Weekend.

Anniversary weekend. The stay was very relaxing. About our only dislike was the room while very well decorated was a little darker than we would have liked. Painted a dark blue which was conducive for light. Overall nice stay. We would go back.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome

2/10 Terrible

Dale , S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Complete disappointment

Jan 16 2016 we arrived at the Prince of Wales Hotel for a wedding event and overnight stay. We were greeted warmly by the staff as we checked in. We were given a room and as we entered there was a very strong smell. We immediately opened all the windows and aired out the room. We noticed that the wallpaper was coming off the walls in serval places also. Upon entrance to the washroom we were surprised to see mold along the bathtub tiles. Was also noted that there was patches of wall paper in the bathroom that were used to cover imperfections. We then noticed 3 oranges that were left for us in the living room table. When we picked them up one was rotten and completly rotten on the bottom. I would not expect this in a 100 dollar a night room and in this case we were paying 350 a night. At this price point you would never expect the conditions that were present. I did inform through an email of the conditions and our dissatisfaction. The information was given in a very professional matter with out even looking for compensation. I waited for 5 days after the email was sent with no response. At this point I resent the email and asked for acknowledgement. With no response. I would not suggest this hotel. no customer service and little regard to their customers and the valuable feed back that they offer. Absolutely the worst stay I have ever experienced in well over 1000 hotels I have stayed in.

10/10 Excellent

Steve, Port Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Day

Great room and overall experience !

8/10 Good

Jason from T.O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An elegant stay

Our time at Niagara on the Lake was truly marvellous. The Prince of Wales was the highlight of the trip. Most noted was afternoon tea in the elegant salon and the extra soft bedding in our rooms.

10/10 Excellent

KAREN, Oakville,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We live only an hour away but wanted a get away that was sureal. The hotel is located right downtown and has all the charm of the surrounding area. Service, amenities and cleanliness was excellent. Plan on going back very soon.

10/10 Excellent

Not Provided, Mantua, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent 65th birthday at Prince of Wales hotel

My husband saved all year long to provide me with a memorable 65th birthday celebration in your hotel. we were treated marvelously by all .. your staff, bell boys, rose lady, etc,,, I feel blessed by your attention to details and comfort..... I will remember it always,,,, Christine M. Meyers

10/10 Excellent

mal, sw ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb vintage hotel.

We had our Golden wedding anniversary at this hotel. We wanted something different and memorable. A fabulous vintage hotel , employing knowledgeable, friendly, efficient staff. We arrived into our suite, where there was champagne waiting and every night a rose on the pillow. Lots of personal touches, to make our stay extra special, Staff were very attentive to our needs

10/10 Excellent

Cheryl, London Ontario

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Love the Prince of Wales

Everything was great except dinner at the pub. My meal was delivered 20 minutes after my husband finished his. They didn't charge me for it, but it was annoying nonetheless.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale hotel in excellent location

Spent one night for a quick get away. Beautifully decorated for the holidays. Staff were friendly, room was comfortable. There was a parking charge which baffles me as most hotel guests drive a car...charge those not staying in the hotel instead of paying guests. I would definitely recommend though. It's an excellent hotel.

8/10 Good

Maria, Woodbridge, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlelight Stroll - One night stay

The hotel is perfectly situated in the heart of everything. The room was very large with an actual living room with sofa, wing chairs, large table and additional chairs. We could have easily entertained at least ten people in the room. Very large bathroom with jacuzzi tub and separate shower that can probably fit three people. There is even a towel warmer! The room decor is very Victorian. The only complaint is the comfort of the bed. It was a king size bed with probably an old mattress, converted with a removable "pollow-top" covering. Unfortunately, the mattress was extremely worn in the centre of the bed, which made sleeping and getting comfortable very difficult. If you sleep on the right or the left, you would automatically roll to the centre of the bed. At the price of the hotel stay, they should really get new mattresses.

8/10 Good

Jock & Pam , New Canadians 80 Plus old

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faded glory.

We stayed there 5 years ago and the standard has slipped since then in every respect except the dining room which is as good as ever.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous getaway

It was a lovely getaway for us. Love Niagara-On-The-Lake. Really enjoyed the high tea. Nice selection of food. Decorations for Christmas are lovely. Pleasure to stay there.

10/10 Excellent

Dennis, Howell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not spend a lot of time there but great place will return for a longer stay!

10/10 Excellent

Adele, Richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Great front desk

8/10 Good

Laura, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and character in this old inn

This is a beautiful inn in the heart of Niagara on the Lake. The lobby is beautiful, art filled, ornate, filled with bouquets of fresh roses. Long walk to our room involving stairs and sort of tired carpets and walls. Room was small but nice, clean and very comfortable. Breakfast at the restaurant was excellent...pay for the breakfast as part of your room package for a better deal....

8/10 Good

James, Courtice

Liked: Staff & service, property conditions & facilities, room comfort

Prince Of Wales

We were a little put off by the coat of dust on the wall. I would have thought a hotel of this reputation would have been spotless.

6/10 Okay

Stephan, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed again...

Once again our great experience with the room and check-in was negated by a very disappointing experience with the restoration aspect of this hotel. With dinner from room service, where they called us four times to confirm various aspects of our order (including things that were on the menu but not available) and also with breakfast from room service as well, where we waited an hour and a half for coffee and croissants. We are very sorry because this used to be one of our favorite places!

8/10 Good

Steve, St Thomas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Mixed reviews

We were disappointed we didn't get the Jacuzzi tub and I booked in August. The room was noisy as the sidewalk and street are right in front of our room. The toilet was not cleaned after our first night which led us to think the bathroom wasn't cleaned at all. At $700 for two nights we would fully expect that they clean the bathroom. I sent an e-mail to the hotel about this the same day we returned which was 4 days ago and have had no response. We expect a lot for the rates we were charged as well as a response.
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