Location, size of room and multiple lounges and comfort in the common areas
The property is in an excellent location - right near Fulton mall with some shops including the Gap and banana republic outlets, De Kalb market place for food, and so many different subway lines, it’s a quick trip into manhattan. The hotel itself is good, there’s a Starbucks in reception for your ...
Nice view from the corner room, quiet location, good sound proofing from the city
Professional helpful staff. Expensive for what you get $75 in hotel fees snd taxes on top of nightly rate
Absolutely lovely and sophisticated property with tons of history. It was so unique and exciting to stay here. Only thing I did wish was that they would throw in free wi-fi. With all the money spent to stay here, I would think that would be a small convenience.
absolutely love the decor. Staff was incredible. Friendly & proactive. Only problem I encountered were the elevators - there always seemed to be more than 2 or 3 out of order.
Beautiful property. Great design. Very clean. Friendly staff
Perfect location. across street from a planet fitness. Beautiful facility. Loved the artistic decor. Staff was very friendly and professional
Staff was friendly and helpful. The location was perfect to see time square.
Great location, friendly staff, big rooms (for NYC) and the rooftop is amazing!
very large room. good location, near lots of shopping.
Excellent location, real convenient to theaters and restaurants, hotel was very clean and well kept, hotel staff were courteous and responsive.
Excellent hotel with large rooms, nice bathrooms & amentities. Fantastic location. Minor complaints would include no coffee maker in room (and outrageous room service prices). Prompt bell service if needed anything. Would recommend hotel.
It was clean and the staff was pleasant. The room was quiet and we slept beautifully.
The location does not get much better, a mini fridge and coffee maker in the room would have made it better though.
Superb hotel in good location close to Grand Central. Amazing bar with friendly staff. We were there when they filmed an episode of Law & Order so was an extra bonus!
Staff was incredible! They made our 6-yr-old daughter feel right at home. This made our experience incredible and the weekend so much fun. Our new favorite hotel in NYC! Had a shower door leak, but the staff was so superior that it was not even a concern for us.
Great hotel. Will recommend to my friends and family
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