Staff Was great. Rooms were renovated and very clean. Only drawback was that there was no vending machines or anywhere we could buy water or any drink at the hotel, therefore the 4 stars
My sisters and I had a short trip to Boston and because of the location I booked this hotel. It was very convenient and accessible to all the sites we want to see. The hotel is a bit dated but the Rooms are clean and the service is excellent.
The staff were so nice & friendly!! If necessary, would I stay again? Yes indeed!
The property had everything that we needed. The executive suite provided us with a full, delicious breakfast every morning except for Saturday which was included in price. The hotel was close to where we had to go. The hotel was clean. Our shower was dated which had issues with drainage in the shower ...
Peoperty was under renovation and that was disclosed on site. Onlu one elevator working. And limited services. The staff was amazing and kind and helpful. We will return again.
The staff were super helpful and friendly. I only wish there were sanitizer publicly available on the floors. There were signs encouraging people to use sanitizer before and after using the elevator. On the lobby level, there was sanitizer positioned right next to the elevator. I was expecting the ...
Great staff, and decent rooms. It felt very comfortable.
Excellent. I’ve stayed here two times now. I’ve stayed in dozens of hotels, and this is by far my favorite. One of the best, always top quality. Great selection of rooms. The corner rooms have a fantastic layout and amazing views of the city. I appreciate there being a desk and couch in each of these ...
During COVID times they did a great job with service. Beautiful lobby and great views of the Charles from the room
Beautiful hotel! Staff was courteous and professional. Décor was very nice. Rooms, foyers, elevator cleaned often. I felt safe!
Hotel is a bit dated. Very clean and best location in the city!
It was ok overall. The bathroom had maintenance issues.
The bed was comfy. I like the soap in the shower. The pool was nice and large and also quite deep, which I appreciated as an experienced swimmer. I just wish our King Suite had come with a refrigerator.
TV did not work reliably. Technician unable to fix. Too late in the eve to bother asking for a room change and none was offered.
The property was wonderful. The room was large and beds were comfy, but what stood out the most was the staff. They were just at a whole other level of friendly and accommodating than what I usually encounter and to me, that makes all the difference.
Wonderful, walkable, but the pool wasn’t open. Nicely appointed room.
The property was beautiful and in a nice location. The staff was fantastic & very friendly. Would definitely stay there again
Staff was very friendly and hotel was clean, recommend staying here.
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