Pleasantly surprised in every respect. Very good location. Quiet and comfortable room. Helpful staff. Would definitely stay again.
Can’t beat the location. The staff was friendly and knowledgeable. We would be happy to stay again the next time we are in Boston.
Good value hotel located not too far of a drive from Boston. The view of the small lake behind the property is a bonus.
Overall, the hotel is okay and within the downtown. The room is a bit small. The light has sensor that is activated even with slightest movement (like shifting position when sleeping), which wakes me up since I am used to sleep with lights off.
Great location for us when we arrived by train at South Station. Clean and comfortable room, very thoughtful amenities... really great all around!
Very friendly and accommodating. Upgraded us to a suite.
Loved the staff and workout facility—esp the pool and Kristin.
The location was fantastic. Super convenient & within walking distance of many tourists attractions. At the hotel, staff was helpful.
The room's HVAC system was fairly loud, like an idling diesel engine, and it made it hard to sleep.
Great location and nice restaurant. Very small window in the corner of our room and no light in our room.
Hotel is beautiful and fun and located in historic district a few blocks from Boston Common and lots of restaurants and shopping. If you are driving in from the airport and are new to the area...good luck. Don't even try to drive in this town.
Great location, nice room, friendly staff, great options for dinning
The best-Best Western I've ever stayed at. The attached tavern exceeded expectations. I would stay again just because of the convenient access to the tavern. Food and drink were excellent. The fitness area is very good. The rooms and lobby are modern and clean.
Loved the charm of the hotel and how they have stayed true to the original design. Only thing I think I would upgrade would be is maybe a fridge and coffee machine in the room. Other than that, very pleased with my stay.
The room was nice. But no information in room about the area. Especially breakfast places since the hotel didn’t have anything for breakfast. The air conditioner was not easy to set, we were very warm till maintenance came. Loved having all the water we could drink! The Trophy room bar/restaurant ...
This is a great place to stay! Beds are so comfortable and bathrooms are spa-like clean. The rooms are small but have all that is needed. Loved the George Howell Cafe in the lobby. Wonderful locale.
The proximity to beach was great. The staff was very nice and helpful. The resort is a bit dated.
Loved this boutique style hotel, friendly knowledgeable staff ready to fulfill your every wish! We enjoyed the flavoured water, afternoon treats and the managers wine hour. Very clean and close to the north end, North station subway, TD Garden. Would recommend! Oh and house oats in the room - loved ...
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