Great hotel in nice area. Within walking distance to the Harbor, plenty of activities and restaurants, bike rental, train station, etc.
TV did not work reliably. Technician unable to fix. Too late in the eve to bother asking for a room change and none was offered.
Covid restrictions - no pool it was closed. No fault of hotel
Clean updated room, convenient location and friendly staff.
I came back home to Boston due to getting a call that my baby sister wasn't going to make it thru the night. The staff was truly sweet. Hotel was clean, beautiful and quiet. My only issue was the shower was extremely small and there was no tub.
Great location in a quieter section of town. The hotel was clean, comfortable and nice staff. What I was unhappy about was the additional fee they charged (resort fee). It’s hardly a resort. I did not benefit from a single resort fee service. The gym was closed and the rooftop bar closed earlier ...
Rooms are comfortable and quiet. Great location within Boston.
My sisters and I had a short trip to Boston and because of the location I booked this hotel. It was very convenient and accessible to all the sites we want to see. The hotel is a bit dated but the Rooms are clean and the service is excellent.
Love the decor of the hotel. Super lovely staff and extremely clean. Thanks
Great staff! Fantastic location. And restaurant downstairs, Precinct, had great staff and top rated food. Can’t wait to go back!
During COVID times they did a great job with service. Beautiful lobby and great views of the Charles from the room
Love this hotel, it is beautiful inside, reminding me of a unique boutique hotel in London, not like the cookie cutter chains. Location is superb, right near Newbury Street which has cozy restaurants with outdoor dining. Because of Covid their restaurant was not open, but we got breakfast from Starbucks ...
Close to Boston and other areas of interest.Restaurants and shopping available.
The staff were super helpful and friendly. I only wish there were sanitizer publicly available on the floors. There were signs encouraging people to use sanitizer before and after using the elevator. On the lobby level, there was sanitizer positioned right next to the elevator. I was expecting the ...
Super pet friendly, amazing bed, cute decor, friendly service.
Overall the hotel was a great hotel. Everything was clean and up to date.
Staff Was great. Rooms were renovated and very clean. Only drawback was that there was no vending machines or anywhere we could buy water or any drink at the hotel, therefore the 4 stars
Very nice hotel, very clean, amazing staff. My biggest problem was I couldn't get my money back during a Pandemic
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