I felt that the staff from front desk to dining room and bar everyone was so nice and helpful
My sisters and I had a short trip to Boston and because of the location I booked this hotel. It was very convenient and accessible to all the sites we want to see. The hotel is a bit dated but the Rooms are clean and the service is excellent.
The front office staff was exceptionally helpful and professional.
Rooms are comfortable and quiet. Great location within Boston.
I like everything. The view, the rooms, the people
Well located in the heart of downtown Boston, easy walking distance to many places to eat, shop, visit and take transit. Property was well kept. Pleasant staff.
Staff was very friendly and hotel was clean, recommend staying here.
Great location, good value however found bathroom extremely small ... no real space for 1 person. Over all GOOD... have stayed many times.
really enjoyed everything about our stay. location, clenliness, breakfast and staff were all great. valet drivers were extemely good. very close quarters and the juggling of vehicles looked difficult but they made the experience great.
The receptionist could have been more friendlier but besides that we enjoyed our stay and we will be back. In the heart of the city for sure. Great location.
My wife and I had an awesome stay at the intercontinental hotel BOSTON. The room was great but would get a room facing BOSTON Harborside, the view is much better. Breakfast came with our room and there was a great menu and food was awesome. I highly recommend a stay here, very close to all kinds ...
Peoperty was under renovation and that was disclosed on site. Onlu one elevator working. And limited services. The staff was amazing and kind and helpful. We will return again.
Excellent atmosphere and facilities. Loved the restaurant - amazing food. The staff were great and always quick to help with anything you needed. Only tiny issue we had was a dodgy shower and safe not working but they fixdd these within 1hr of us arriving so cant really complain. Lovely hotel in ...
Great location, safe and clean. Service was fantastic
From the moment we first pulled up to the valet, EVERY employee that we came into contact with was friendly an welcoming. The front desk clerk (sorry, I forgot her name) asked about the nature of our stay, which was our ten-year anniversary. Then, within ten minutes of arriving to our room, a room ...
The property was wonderful. The room was large and beds were comfy, but what stood out the most was the staff. They were just at a whole other level of friendly and accommodating than what I usually encounter and to me, that makes all the difference.
The rooms were clean, modern and had excellent view of the city. Staff was very friendly.
Very clean and comfortable room. Staff was friendly and helpful.
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