Our difficulty was that the shuttle driver passed us by, pulled back into traffic and did not Return again for 20 minutes. We had a member of our party who had flown from London, was exhausted and fell as we waited for the shuttle.
The drive from Logan is over a half hour if some traffic and you have to call hotel to ask van to come get you at airport. Drains in bathroom did not work in shower and hard to work in Bain.
Love this hotel. Excellent staff and shuttle. Clean, close to harbor walk and beach. Close to UMASS Boston
Liked the friendly and helpful staff, and the room was very spacious
The Staff was very helpful. Any request was taken and delived right away.
Close to Airport with shuttle. Not far from everything in town. Uber is your friend, forget the taxis. They are a rip off.
Good hotel near the metro with good size rooms and facilities. Lovely friendly staff. This hotel has everything you need.
Very helpful with questions on parking and flying, airport shuttle etc.
We arrived earlier than checkin and after a brief wait our room was available. Dulce at the front desk was super personable and her customer service was top notch. We were given a wheelchair accessible room with two double beds and a cot which worked perfectly for our family with three teenage kids ...
Carla on the desk was fantastic really helpful and went out of her way. Everything went smoothly.
The restaurant has definitely gone down hill Over the years
Very convenient to the airport for an early flight snd shuttle service
Nice hotel but location not convenient for walking to anything other than fast food places. Nice that the shuttle will take you to the subway as well as the airport.
The helpfulness of staff from check-in to check-out was over the top! Rena and Simone were great, as were the rest of the staff. Shuttle was perfect, great subway hints, allowed us to take the shuttle to the airport even after check out time so we were able to see the USS Constitution in the morning ...
Great location for access to Logan Airport. Neat, clean and very effecient.
Being close to the airport with complimentary shuttle for an early morning flight was very convenient.
I have no complaints. I had read it was noisy because of renovations but I did not hear a single noise. Great place to stay.
Clean place. Very big and comfortable room. Breakfast was soso.
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