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Hampton Inn & Suites Boston Crosstown Center

3.0 star property
Guests start with continental breakfast, then explore Boston's universities or swim in the indoor pool at this central hotel.

Choose dates to view prices

Hampton Inn & Suites Boston Crosstown Center places travelers in the city's heart with convenient on-site shopping. Unwind in the indoor pool after visiting nearby Northeastern University. Free WiFi keeps everyone connected, and the staff is praised for their helpfulness.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Two Queen Room

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(97 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Accessible King Room with 3x3 Shower

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible King Room with 3x3 Shower

  • Sleeps 3

View all photos for Mobility Hearing Accessible King Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

  • Sleeps 4

King Mobility/Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 3

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(106 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Studio King Suite

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio King Suite

  • Sleeps 3

View all photos for King Room

Blackout drapes, iron/ironing board, free cribs/infant beds

King Room

  • Sleeps 3

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About the neighborhood

Map
811 Massachusetts Ave, Boston, MA, 02118

What's nearby

  • Boston Medical Center - 5 min walk - 0.3 miles
  • Northeastern University - 15 min walk - 0.8 miles
  • The Shops at Prudential Center - 3 min drive - 1.1 miles
  • Copley Place - 4 min drive - 1.4 miles
  • Copley Square - 4 min drive - 2.0 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Gary’s Pizza - ‬8 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Blunch - ‬6 min walk
  • ‪Market Coffee - ‬7 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel near Northeastern University
Consider a stay at Hampton Inn & Suites Boston Crosstown Center and take advantage of a free breakfast buffet, a grocery/convenience store, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), an area shuttle, and express check-in
  • A banquet hall, a front-desk safe, and ATM/banking services
  • Multilingual staff, a TV in the lobby, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 175 rooms include comforts such as air conditioning, as well as perks like free WiFi and free weekday newspapers. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and video-game consoles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night. Extended parking is available for USD 25 per day.

What time is check-in at Hampton Inn & Suites Boston Crosstown Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-out is at noon.

Where is Hampton Inn & Suites Boston Crosstown Center located?

Located in South End, this hotel is within 1 mi (2 km) of Boston Medical Center and Northeastern University. Copley Square and Fenway Park are also within 2 mi (3 km). Newmarket Station is 14 minutes by foot and Massachusetts Ave. Station is 17 minutes.

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Reviews

Hampton Inn & Suites Boston Crosstown Center Reviews

7.8

Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1445 reviews
Rating 8 - Good. 396 out of 1445 reviews
Rating 6 - Okay. 213 out of 1445 reviews
Rating 4 - Poor. 97 out of 1445 reviews
Rating 2 - Terrible. 130 out of 1445 reviews

Reviews

10/10 Excellent

HONGIL

Liked: Cleanliness, amenities, property conditions & facilities
Good front desk, better breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and wonderful seevice
Stayed 1 night in Dec 2025

10/10 Excellent

Devdutt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel parking was $25 friendly staff and 2 bar and restaurant on the first floor, pool was clean and up to date highly recommended
Stayed 1 night in Dec 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, let us have early check-in and held bags. Good breakfast and accommodations. Not the nicest area around Boston but inside the hotel itself felt very safe.
Stayed 2 nights in Dec 2025

10/10 Excellent

LUCIANO

Liked: Cleanliness, staff & service
Love the breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

bill

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, friendly staff, good value with amenities including pool, gym, business center and free breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes everything was great nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

JEFFERY

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities. True to the Hampton brand!
Stayed 2 nights in Dec 2025

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Was a very good experience
Stayed 1 night in Dec 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and neat and all the people were friendly. The breakfast was delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Romney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and excellent accommodations
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good breakfast. Staff was kind.
Stayed 2 nights in Dec 2025

8/10 Good

CARMEN

Liked: Amenities, property conditions & facilities
Everything was fine, the desk assistants, security, and everyone were really polite and sweet. We had a good time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & tidy and it had nice views. The breakfast was delicious and convenient. Parking garage made it easy to get in and out.
Stayed 4 nights in Nov 2025

8/10 Good

Tiziana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Customer service is great!
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and very knowledgeable, with the expansion of one young lady. The location, the food, the atmosphere. I would definitely stay there again.
View from my 6th floor room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality and a very comfortable stay!
Stayed 2 nights in Aug 2025

8/10 Good

Amarilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room clean and wonderful breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay during our time in the city
Stayed 2 nights in Aug 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a wide variety! I also enjoyed the free cooky at the front desk in the afternoon.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to a medical center, all you hear all night long is sirens
Stayed 2 nights in Nov 2025

8/10 Good

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
the room was very comfortable, it was hard to sleep with all the sirens and horns blaring so early but all the accommodations were very nice.
Stayed 2 nights in Nov 2025
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Policies

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