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Hampton Inn & Suites Boston Crosstown Center

3.0 star property
Guests start with continental breakfast, then explore Boston's universities or swim in the indoor pool at this central hotel.

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

A buffet area with various food items, a coffee station, and a seating area in the background. - Hampton Inn & Suites Boston Crosstown Center (Boston)
An indoor swimming pool with a tiled floor, a pool ladder, and a few chairs and plants around the pool area. - Hampton Inn & Suites Boston Crosstown Center (Boston)
A compact hotel room with a sofa, a small table with a lamp, a kitchenette with a microwave, and a refrigerator. - Hampton Inn & Suites Boston Crosstown Center (Boston)
A hotel room with a large bed, a desk with a computer, a television, and a window with curtains. - Hampton Inn & Suites Boston Crosstown Center (Boston)
A modern hotel with a glass facade, multiple floors, and a prominent red sign. - Hampton Inn & Suites Boston Crosstown Center (Boston)
Hampton Inn & Suites Boston Crosstown Center places travelers in the city's heart with convenient on-site shopping. Unwind in the indoor pool after visiting nearby Northeastern University. Free WiFi keeps everyone connected, and the staff is praised for their helpfulness.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Room

Blackout drapes, iron/ironing board, cribs (free)

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(112 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, cribs (free)

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, cribs (free)

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(123 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in South End, a neighborhood in Boston, Hampton Inn & Suites Boston Crosstown Center is near the airport and near a train station. Faneuil Hall Marketplace and Harvard Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Harbor. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction. Visit our Boston travel guide
Map
811 Massachusetts Ave, Boston, MA, 02118

What's nearby

  • An aerial view of a coastal city with a curved bay, a large parking area, and a distant city skyline.
    Carson Beach
    14 min walk - 0.8 miles
  • A city street with a large tree, a modern building labeled "Northeastern University," and a crosswalk.
    Northeastern University
    16 min walk - 0.9 miles
  • A cityscape with a prominent skyscraper, various buildings, and a distant body of water.
    Copley Place
    4 min drive - 1.3 miles
  • A historic church with a pointed roof and a large tower, surrounded by modern buildings and a well-maintained park with flowers and trees.
    Copley Square
    5 min drive - 1.6 miles
  • The Games People Play
    3 min walk - 0.2 miles

Getting around

  • Boston Ruggles Station
    2 min drive
  • Newmarket Station
    14 min walk
  • Logan International Airport (BOS)
    14 min drive

Restaurants

  • McDonald's
    4 min walk
  • Dunkin'
    8 min walk
  • Dunkin'
    7 min walk
  • El Barrio
    6 min walk
  • Jaho Coffee & Tea
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 30 per night. Extended parking is available for USD 30 per day.

What time is check-in at Hampton Inn & Suites Boston Crosstown Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-out is at noon.

Where is Hampton Inn & Suites Boston Crosstown Center located?

Located in South End, this hotel is within 1 mi (2 km) of Boston Medical Center, Northeastern University, and Copley Place. Copley Square and Boston Common are also within 2 mi (3 km). Newmarket Station is 14 minutes by foot and Massachusetts Ave. Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Boston Crosstown Center Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 798 out of 1770 reviews
Rating 8 - Good. 460 out of 1770 reviews
Rating 6 - Okay. 258 out of 1770 reviews
Rating 4 - Poor. 110 out of 1770 reviews
Rating 2 - Terrible. 144 out of 1770 reviews

Reviews

Verified review

10/10 Excellent

Weijuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great breakfast.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, breakfast was good, Rooms were very clean and tidy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check in.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Albena

Liked: Cleanliness, staff & service, property conditions & facilities
Very close and easy access to hwy. Restaurants 10 min walking .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast menu was great and staff was friendly and responsive.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Viveca

Liked: Cleanliness, staff & service, amenities
My room was clean and the staff was nice. My room's location was a bit noisy considering lots of sirens close by. I enjoyed my stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so clean, i even did the finger on a surface test and nothing, plenty of towels, face cloths, etc, plenty of pillows. It was wonderful, will definitely come back! Breakfast was pretty good too!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable beds and clean facility. Great value for the cost
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everywhere! Staff were very friendly and helpful. Parking location was very convenient.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The gym is not really a gym, but a small room with some equipment. The staff were super helpful and the room was clean! It was so a pretty good location for us. The breakfast was lacking for sure but the 24/7 coffee downstairs was great.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Shaowen

Liked: Cleanliness, amenities, property conditions & facilities
Not far from the airport, clean and spacious room, decent breakfast, it works out well for my trip.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent every morning. The room was clean & comfortable. The shuttle was great. The price was reasonable. The staff worked with us & gave a refund when we realized our flight left a day earlier than I realized. Thanks for a great stay.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

ARLETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. Staff was friendly. Breakfast was delicious. However, when I booked the room it said that parking was provided. Nowhere did it say I had to pay a daily fee. I was told about this when I checked out.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jaclyn

Liked: Staff & service, amenities, property conditions & facilities
Staff was knowledgeable and kind. They were friendly and truly cared for their customers. The only issue was the bathroom. The shower was not cleaned well and there were remnants of hair in several places.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Sherma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for a short trip. Not the best location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very clean and staff was very helpful. The breakfast was excellent with a lot of variety.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Helpful staff. Very clean. The children loved the pool and it was well maintained. Extra perk they offer a complimentary shuttle to Fenway!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was very good, and the room was clean and spacious. When I was asked which floor I preferred to stay on, I said it didn’t matter, I just wanted a quiet room. I ended up getting a room across from a hospital where there were ambulances arriving at all times of the day (the complete opposite of quiet). If you want to stay here, request a room that is not on the hospital side. Also, there were homeless people standing on some of the corners asking for money near the hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Mariana

Excellent room services, the breakfast is very good and variety.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the breakfast was very good. The only problem was the shower water was not very hot at all.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Great location and great service!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lui Ling

Liked: Cleanliness
Breakfast was fresh and great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Staff pleasant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bathroom was very clean. AC worked great. Breakfast was lovely, especially the make your own waffles. Appreciated the 24- hour coffee and tea. Didn’t like that only parking is in a garage with very tight spaces
Stayed 1 night in Jun 2026