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Hampton Inn & Suites Boston Crosstown Center

Property class: 3

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

A buffet area with various food items, a coffee station, and a seating area in the background. - Hampton Inn & Suites Boston Crosstown Center (Boston)
A compact hotel room with a sofa, a small table with a lamp, a kitchenette with a microwave, and a refrigerator. - Hampton Inn & Suites Boston Crosstown Center (Boston)
An indoor swimming pool with a tiled floor, a pool ladder, and a few chairs and plants around the pool area. - Hampton Inn & Suites Boston Crosstown Center (Boston)
A modern hotel with a glass facade, multiple floors, and a prominent red sign. - Hampton Inn & Suites Boston Crosstown Center (Boston)
A hotel room with a large bed, a desk with a computer, a television, and a window with curtains. - Hampton Inn & Suites Boston Crosstown Center (Boston)
Near Northeastern University, Hampton Inn & Suites Boston Crosstown Center provides a free breakfast buffet, a grocery/convenience store, and shopping on site. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible (3x3 Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Mobility Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Accessible (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Mobility Accessible

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 2 Queen Beds

8.4 out of 10
Very good
(122 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed

8.8 out of 10
Excellent
(131 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio Suite, 1 King Bed, Kitchenette

8.4 out of 10
Very good
(57 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in South End, a neighborhood in Boston, Hampton Inn & Suites Boston Crosstown Center is near the airport and near a train station. Faneuil Hall Marketplace and Harvard Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Harbor. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction. Visit our Boston travel guide
Map
811 Massachusetts Ave, Boston, MA, 02118

What's nearby

  • An aerial view of a coastal city with a curved bay, a large parking area, and a distant city skyline.
    Carson Beach
    14 min walk - 0.8 miles
  • A city street with a large tree, a modern building labeled "Northeastern University," and a crosswalk.
    Northeastern University
    16 min walk - 0.9 miles
  • An aerial view of a cityscape with prominent skyscrapers, a circular plaza, and a river in the background.
    The Shops at Prudential Center
    4 min drive - 1.1 miles
  • A city skyline at dusk with illuminated buildings, a river, and a bridge.
    Copley Place
    4 min drive - 1.3 miles
  • A historic church with a pointed roof and a large tower, surrounded by modern buildings and a well-maintained park with flowers and trees.
    Copley Square
    5 min drive - 1.6 miles

Getting around

  • Boston Ruggles Station
    2 min drive
  • Newmarket Station
    14 min walk
  • Logan International Airport (BOS)
    14 min drive

Restaurants

  • McDonald's
    4 min walk
  • Dunkin'
    8 min walk
  • Yunnan Kitchen
    8 min walk
  • Crystal Spoons
    9 min walk
  • Jaho Coffee & Tea
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered, secured self parking on site (USD 30 per night)
  • Covered, secured extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 30 per night. Extended parking is available for USD 30 per day.

What time is check-in at Hampton Inn & Suites Boston Crosstown Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-out is at noon.

Where is Hampton Inn & Suites Boston Crosstown Center located?

Located in South End, this hotel is within 1 mi (2 km) of Boston Medical Center, Northeastern University, and Copley Place. Copley Square and Boston Common are also within 2 mi (3 km). Newmarket Station is 14 minutes by foot and Massachusetts Ave. Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Boston Crosstown Center Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 871 out of 1903 reviews
Rating 8 - Good. 496 out of 1903 reviews
Rating 6 - Okay. 273 out of 1903 reviews
Rating 4 - Poor. 118 out of 1903 reviews
Rating 2 - Terrible. 145 out of 1903 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick over night stay, Breakfast was great!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great i love the staff the fact that they offer breakfast, and the location is perfect.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great Cuban dinner and breakfast!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great location easy to go to and fro from.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the room cleaning service and the breakfast options. Also the 24 hour coffee and tea was fantastic!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, helpful staff, good breakfast. Parking is across the street & straightforward. This place would be at the top of my list for places to stay while visiting Boston.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is sketchy but the hotel was great. Pool had too much chlorine but breakfast was great. Lots of sirens and homeless in the vicinity.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, Staff and Breakfast are great! Highly recommended!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned daily. The pool needs some work, but the area was clean.
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely amazing! The property and room was clean and looked exactly as described! Breakfast was great as well! We can’t wait to come back to explore more .
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel provided ear plugs and the "Calm" channel. Nothing could possibly drown the noise of traffic, sirens and police all night long. The parking was not optimal especially with small children, but we managed and we did receive parking validation. Overall the hotel and staff were very pleasant and all was very clean. We did enjoy the breakfast each morning!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great breakfast.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very helpful staff and clean rooms. The shuttle service was so nice and accommodating.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean as well the complete hotel, the staff was friendly
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The pool was amazing. Rooms were clean. Breakfast was nice and yummy. The shuttle was really really nice. Staff went above and beyond.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, breakfast was good, Rooms were very clean and tidy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good location. Room was clean and spacious. City activity loud but tapered off at around midnight.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean staff was very help full and breakfast was good
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The tv reception was terrible. It kept buffing . The restroom needs updating. Breakfast was very good.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cuban restaurant is amazing, the staff is most kind and helpful. The neighborhood is not that great, but they do have security at all times.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check in.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast menu was great and staff was friendly and responsive.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was well cleaned every day. The only problems were walking distance to Andrew station (about 1.3 miles or 25 minutes) through a rough neighborhood. We saw open drug use and used syringes in the street. Take an Uber.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that afternoon we’re very knowledgeable in the registration process of our check-in. Very quick , but we’ll informed. I would Highly recommend a stay. I know I will stay there again! Thank you. Luz
Stayed 1 night in Aug 2026