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Hampton Inn & Suites Boston Crosstown Center

3.0 star property
Guests start with continental breakfast, then explore Boston's universities or swim in the indoor pool at this central hotel.

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Restaurant - Hampton Inn & Suites Boston Crosstown Center (Boston)
Blackout drapes, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Boston Crosstown Center (Boston)
Blackout drapes, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Boston Crosstown Center (Boston)
Exterior - Hampton Inn & Suites Boston Crosstown Center (Boston)
Indoor pool - Hampton Inn & Suites Boston Crosstown Center (Boston)
Hampton Inn & Suites Boston Crosstown Center places travelers in the city's heart with convenient on-site shopping. Unwind in the indoor pool after visiting nearby Northeastern University. Free WiFi keeps everyone connected, and the staff is praised for their helpfulness.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Restaurant

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Restaurant

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(110 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • Free WiFi

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(118 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in South End, a neighborhood in Boston, Hampton Inn & Suites Boston Crosstown Center is near the airport and near a train station. Harvard Square and Copley Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Harbor. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction. Visit our Boston travel guide
Map
811 Massachusetts Ave, Boston, MA, 02118

What's nearby

  • Boston_NortheasternUniversity_6092289_01
    Northeastern University
    16 min walk - 0.9 miles
  • Boston Back Bay aerial
    The Shops at Prudential Center
    4 min drive - 1.1 miles
  • Copley Place
    Copley Place
    4 min drive - 1.4 miles
  • Newbury Street
    Newbury Street
    5 min drive - 1.6 miles
  • Copley Square
    Copley Square
    5 min drive - 1.6 miles

Getting around

  • Boston Ruggles Station
    2 min drive
  • Newmarket Station
    14 min walk
  • Logan International Airport (BOS)
    14 min drive

Restaurants

  • McDonald's
    4 min walk
  • Dunkin'
    8 min walk
  • El Barrio
    6 min walk
  • Dunkin'
    7 min walk
  • Jaho Coffee & Tea
    10 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 30 per night. Extended parking is available for USD 30 per day.

What time is check-in at Hampton Inn & Suites Boston Crosstown Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-out is at noon.

Where is Hampton Inn & Suites Boston Crosstown Center located?

Located in South End, this hotel is within 1 mi (2 km) of Boston Medical Center, Northeastern University, and Copley Place. Copley Square and Boston Common are also within 2 mi (3 km). Newmarket Station is 14 minutes by foot and Massachusetts Ave. Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Boston Crosstown Center Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 749 out of 1691 reviews
Rating 8 - Good. 444 out of 1691 reviews
Rating 6 - Okay. 251 out of 1691 reviews
Rating 4 - Poor. 109 out of 1691 reviews
Rating 2 - Terrible. 138 out of 1691 reviews

Reviews

Verified

8/10 Good

Shaowen

Liked: Cleanliness, amenities, property conditions & facilities
Not far from the airport, clean and spacious room, decent breakfast, it works out well for my trip.
Stayed 2 nights in May 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the breakfast was very good. The only problem was the shower water was not very hot at all.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mariana

Excellent room services, the breakfast is very good and variety.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bathroom was very clean. AC worked great. Breakfast was lovely, especially the make your own waffles. Appreciated the 24- hour coffee and tea. Didn’t like that only parking is in a garage with very tight spaces
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Staff pleasant
Stayed 1 night in May 2026
Verified

8/10 Good

Lui Ling

Liked: Cleanliness
Breakfast was fresh and great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Great location and great service!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ikue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly, comfortable beds, water gets hot for showers, breakfast was good but it’s a bit noisy at night, lots of sirens. You have to pay for parking.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
great staff and breakfast was delish!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean room. We enjoyed the breakfasts and the unlimited access to tea and coffee, and the pool was clean. The only minor downside was that we were assigned a corner room situated closer to the street intersection; starting at 7:00 AM, emergency vehicles with sirens were constantly passing by. However, earplugs were provided in the room—a thoughtful touch that showed excellent care for the guests. Thank you!
Stayed 2 nights in May 2026
Verified

8/10 Good

Venkat Prasad Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good stay and this hotel has shuttle service and free breakfast is very good and also it is very convenient go Boston conventional center and airport and malls .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room in a great location if you need to walk to Boston medical center.
Stayed 1 night in Feb 2026
Verified

8/10 Good

bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Hampton Crosstown several times. It's a very convenient location for visiting Northeastern.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Kimberly

Liked: Staff & service, amenities, property conditions & facilities
The location was accessible to the highway. However, it was very noisy due to traffic, emergency vehicles, helicopter takeoffs and landings in addition to activity outside the shelter for the homeless. The hotel made ear plugs available. However, that’s only helpful when you’re sleeping.
Stayed 1 night in May 2026
Verified

10/10 Excellent

sandy s

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice lobby & breakfast. Great staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. The staff were amazing and anytging we needed that took care of it for us. The room was perfect and spacious
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHANTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the security i felt safe
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lingling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a decent location and room is simple but clean. Warm cookies at the check-in counter is a sweet thing offered.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Crinjana Dyson

Staff was great! Enjoyed snacks in celebration of St. Patrick Day!
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and amenities were suitable. I wish we would’ve known the hotel was located in front of an emergency room. We could hear sirens in the middle of the night.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL FIRST TIME CHECKING IM THERE ILL DEF BE COMIN BACK AGAIN AND AGAIN
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Clean room , great security, nice breakfast with variety. However, if you drive in, quickly ask for parking garage and parking pass if any, my vehicle was towed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing even security guards at these premises were nice. The place was clean breakfast was amazing hot fresh. The room was large clean quiet you couldn’t hear through the walls.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was kind. I do wish parking was included in the stay but other than that i have no complaints.
Stayed 1 night in Feb 2026