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Fairmont Copley Plaza, Boston

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Lobby - Fairmont Copley Plaza, Boston (Boston)
Lobby - Fairmont Copley Plaza, Boston (Boston)
Ballroom - Fairmont Copley Plaza, Boston (Boston)
Lobby - Fairmont Copley Plaza, Boston (Boston)
Exterior - Fairmont Copley Plaza, Boston (Boston)
Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Copley Square

Located close to Boston Marathon Finish Line and Copley Place, Fairmont Copley Plaza, Boston provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, OAK Long Bar + Kitchen, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free WiFi in public areas is available to all guests, along with a health club and a business center.

Popular amenities

  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Fairmont Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold Room, 2 Double Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Room, 1 Queen Bed

8.8 out of 10
Excellent
(69 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (City or Interior view )

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (City or Interior view )

8.4 out of 10
Very good
(34 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (City or Interior view )

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds (City or Interior view )

8.6 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed (Best view of Church & Public Library)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Signature Room, 1 King Bed (Best view of Church & Public Library)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

Premium bedding, pillowtop beds, in-room safe, individually decorated

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

8.8 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

Premium bedding, pillowtop beds, in-room safe, individually decorated

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed (View of Boston Public Library)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold Signature Room, 1 King Bed

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold Signature Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Suite, 1 King Bed (Best view)

  • City view
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Best view Copley Square)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom (King, Best view Copley Square)

  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont, Double Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont, Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Grab Bars)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

Premium bedding, pillowtop beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

Premium bedding, pillowtop beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold, Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Double Room, 2 Double Beds( Accessible)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Fairmont Gold, Double Room, 2 Double Beds( Accessible)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Back Bay, a neighborhood in Boston, Fairmont Copley Plaza, Boston is in the entertainment district and near the airport. Boston Harbor and Boston Marathon Finish Line are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Revere Beach. Looking to enjoy an event or a game? See what's going on at Fenway Park, or consider Encore Boston Harbor for a night out. With kayaking and sailing nearby, you'll find plenty of adventures in the water. Visit our Boston travel guide
Map
138 Saint James Ave, Boston, MA, 02116

What's nearby

  • Copley Square
    Copley Square
    1 min walk - 0.1 miles
  • Copley Place
    Copley Place
    2 min walk - 0.1 miles
  • Newbury Street
    Newbury Street
    3 min walk - 0.2 miles
  • Boston Marathon Finish Line
    Boston Marathon Finish Line
    3 min walk - 0.2 miles
  • Boston Common
    Boston Common
    10 min walk - 0.6 miles

Getting around

  • Back Bay Station
    2 min walk
  • Copley Station
    2 min walk
  • Logan International Airport (BOS)
    18 min drive

Restaurants

  • Chick-fil-A
    3 min walk
  • Lolita Cocina & Tequila Bar
    3 min walk
  • OAK Long Bar + Kitchen
    2 min walk
  • Bar 10
    1 min walk
  • Tasty Burger
    2 min walk

About this property

Fairmont Copley Plaza, Boston

Luxury hotel near Copley Square
Located close to Boston Marathon Finish Line and Copley Place, Fairmont Copley Plaza, Boston provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, OAK Long Bar + Kitchen, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free WiFi in public areas is available to all guests, along with a health club and a business center.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Babysitting (surcharge), luggage storage, and tour/ticket assistance
  • Multilingual staff, a banquet hall, and wedding services
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All 383 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 46-inch LCD TVs with premium channels
  • On-request microwaves, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 74 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 7 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 74 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Fairmont Copley Plaza, Boston pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 74 per night.

What time is check-in at Fairmont Copley Plaza, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Fairmont Copley Plaza, Boston?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Copley Plaza, Boston located?

Located in Back Bay, this luxury hotel is steps from Copley Place and Copley Square. Boston Marathon Finish Line and Newbury Street are also within 5 minutes. Copley Station is only a 2-minute walk and Prudential Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Copley Plaza, Boston Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 857 out of 1238 reviews
Rating 8 - Good. 208 out of 1238 reviews
Rating 6 - Okay. 96 out of 1238 reviews
Rating 4 - Poor. 41 out of 1238 reviews
Rating 2 - Terrible. 36 out of 1238 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a great location in Boston
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly Anndra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience here, staff was fantastic, rooms were clean and comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel and great staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Hotels in Boston. We had an amazing stay. The onsite Restaurant and Bar was fantastic. Tony & Sue.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing hotel Nice & elegant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff. The restaurant downstairs is always delicious! My favorite hotel to stay in when I’m in Boston.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing customer service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, pet friendly walking distance to all the shops library and restaurants
Stayed 5 nights in Dec 2025
Verified

8/10 Good

SO YEON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. (Nearby subway station & bus station) Front desk staffs were so nice and friendly.
Front lobby way
Emergency stairs
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lorianna Hafen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. Staff was kind and friendly. The room was large. It was located near the train (subway)
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to stay at when I’m in Boston. Staff is always very friendly and helpful. My room is always clean. The restaurant/bar downstairs is great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Everything about my stay was lovely! I recommend the Boston Coque for brunch! The location is amazing as well!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the staff friendly and welcoming,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that is centrally located. Close to the MFA, restaurants and shops. Enjoyed the rooftop gym. Staff was extremely courteous. There’s a mandatory food fee - it seems like more hotels are going that route these days.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Great Proximity to the Amtrak Station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. Comfortable rooms and well designed as is the entire hotel. The staff however, sets it apart; courteous, available and attentive. I will repeat my visits as often as I am in Boston.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand older hotel that definitely deserves its star rating. Staff were friendly and helpful from front desk, to concierge to doormen to housekeeping. Front desk went out of their way to assist in a late check out. Rooms were spacious and beds comfortable. Would definitely stay again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Derek

Great service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. The service was fantastic.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was delightful! The staff was wonderful and the location is perfect for quick access to so many great restaurants, shops, the T, the library and more. And Corey the greeter dog was a fun surprise!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher Owen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is an excellent, plush property in a great location. The best thing about it was the staff. Extremely courteous, extremely helpful, every request was handled quickly.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent. The restaurant was awesome. Walking distance to great shopping
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating stuff, stunning hotel and great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Still playing Christmas Music in the ballrooms where meetings are held. Food at the meeting was great! Great bar! Great location to Back Bay.
Stayed 2 nights in Jan 2026