Avenida Tulum Vacation Packages for 2026

I will never stay here again. There was multiple roaches in the kitchen walking on the dining plates and silverware. They did change us to a different room, but it was the same issue. Their excuse was that the building had been fumigated a day before and it was normal. This was an unacceptable. We end up checking out right away next morning. I had no choice that stay there for the night. It was almost close to midnight when we got to this issue.

No hot water. Broken windows in bathroom. Didn't get fix. Actual location of room i absolutely loved. Ocean view walk oit and strait to beach.

The room was nice The pool was great The beach area not as expected for the area we were located at We had to walk a great distance to view

Ok

Knowing a little Spanish is beneficial but not entirely necessary. The staff are extremely helpful and understanding, the grounds are immaculate, the pools are wonderful, the beach views are breathtaking, and they have a little convenience store in case you forget something. The multiple restaurants make it so you'll have something new to try for every meal and the breakfast buffet was a winner for us. They have entertainment scheduled throughout the day, and plenty of wildlife to just walk around and admire. The grounds at night are a must for a romantic stroll and are adequately lit for such an adventure. We never felt unsafe throughout our entire stay. Food and drinks were exceptional. Wife has an allergy and they were more than on top of making sure she was taken care of. Turn around was always fast and they were right there when your plate or glass was empty. Restaurants and bars were easy to find and only a question away. This resort will be one we recommend for anyone looking for a relaxing, romantic get away.