Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Property class: 4.5

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4 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
Creator video - submitted by Xplore With Erionne
Sundeck - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
4 bars/lounges, swim-up bar - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
Lobby sitting area - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
Hotel Riu Palace Kukulkan welcomes adults to an all-inclusive experience with a complimentary breakfast buffet. Travelers split their time between the white sand beach and four outdoor pools, with spa treatments like massages and body wraps offering additional relaxation options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 42 of 42 rooms

Junior Suite (U)

9.2 out of 10
Wonderful
(186 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(111 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(216 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

9.0 out of 10
Wonderful
(54 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Xoximilco and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Hotel Zone Beaches
    Hotel Zone Beaches
    5 min walk - 0.3 miles
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    5 min walk - 0.3 miles
  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    5 min walk - 0.3 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    6 min walk - 0.4 miles
  • Kukulcan Plaza Shopping Mall
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • El Fish Fritanga
    6 min walk
  • Duna Pool Bar
    7 min walk
  • Sea Corner at Live Aqua
    5 min walk
  • mb Restaurant
    3 min walk
  • Azur
    1 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a beachfront location and sun loungers, this property is the perfect place to soak up the sun. Indulge in aromatherapy, a body wrap, and a massage at Renova, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Beach towels, concierge services, and ATM/banking services
  • An elevator, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, and more.

Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall, and Hotel Zone Beaches. Iberostar Cancun Golf Course is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3441 out of 4804 reviews
Rating 8 - Good. 771 out of 4804 reviews
Rating 6 - Okay. 333 out of 4804 reviews
Rating 4 - Poor. 110 out of 4804 reviews
Rating 2 - Terrible. 149 out of 4804 reviews

Reviews

Verified

10/10 Excellent

MORGANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the beach and breakfast as well as all meals were absolutely wonderful!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort and staff was very friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

PAULINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Staff was friendly and great!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings and rooms were very nice. The food selections were also wonderful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location and food was good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Keren Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was nice and helpful! Food options were divine!!! & the area is safe with a lot to do.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool seating comfy, breakfast buffet food fresh, staff friendly,
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort, great value for the food and amenities! Staff was amazing, beach was beyond beautiful! Looks just like the pictures!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kelsie Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing resort! Clean rooms, great food, nice staff!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was amazing , staff are great food and drink available all the time
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities
Really friendly and helpful staff Variety of food every night Would 100% recommend if you are looking for a more relaxed and chill hotel
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome from every single department and activity Miss CARMEN from the breakfast buffet is wonderful and Enrique a great bartender The beach is beautiful and hotel is great
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ma Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are so friendly very nice people love the food there!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great Hotel close to the Airport great beach, awesome amenities, and awesome food and entertainment, would definitely stay again t
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Yatzari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, helpful staff and the private beach was beautiful!! Super easy to walk around and explore the pools, restaurants. Would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and staff were incredible.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was lovely! Everything was clean at all times!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and food was amazing as well
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Amazing staff and property
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Laurence Cordell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated resort. Food was delicious and fresh. Great restaurants. No bugs!!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Unbelievably clean property! The staff are excellent and the resort is top notch
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Monica Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, clean rooms and friendly staff!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from head to toe, friendly staff, good food, and great hospitality. This is highly recommended
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 4 days there for my wife’s birthday. Second time at the resort and fully enjoyed our stay. Great staff, always clean and the food is very good. Already booked a 3rd stay in September and looking forward to going back.
Stayed 4 nights in Mar 2026