Hoteles cerca de Queen Mary's Dolls' House en Windsor

“Esto es para @hoteles.com, deben de estar actualizando la app para que uno como cliente-huésped tenga el conocimiento actual de la propiedad, al inicio me moleste con el personal de la propiedad pero entendí que No es su culpa la remodelación (ya que todo es para bien) pero más sin embargo @hoteles.com te puede avisar estos inconvenientes y No lo hacen, así que uno llega y ve las condiciones, además de que se decepciona se molesta y que necesidad, el personal fue muy amable y si con mi actitud...

“Todo el personal muy amable, el desayuno muy completo y rico”

“Excelente servicio siempre, amables, eficientes y serviciales.”

“El personal muy amable, estancia agradable y la comida deliciosa”

“Initially, the manager of this guest house was helpful and offered to set up the beds as two singles instead of a double, which was better for us. We had to pay £10 extra to check in 1pm instead of 3pm, but at least that helped with our plans for the day. Unfortunately, during the stay we encountered a number of issues, the most serious being that we appear to have been bitten by bed bugs. Further issues included a strong mouldy smell in the whole accommodation (it was hard to let fresh air in...

“Pésima atención del personal en el restaurante literal nos corrieron fue el gerente a decirnos que si nos podíamos ya retirar por que había mucha gente cuando no llevábamos ni media hora solo leí que mi esposo mientras desayunaba veía unos detalles en su computadora además de que no había café y se le avisaba a las señoritas que atendían y decían que si servía el chiste que de todos los comensales les que estábamos no pudimos tomar café. La habitación extremadamente pequeña para 4 personas .”

“No tiene desayuno. La habitacion limpia pero no hicieron la limpieza bien al.dia siguiente”

“Room was clean but very basic. Mattresses could do with being replaced as very worn. Air conditioning not working, replaced with a fan. Doesn't appear to have had any money spent on it since being an immigration hotel.”

“Worked well, cheapest place by far in the area and room was quite nice. Staff were very friendly”

“Extremely disappointing and, frankly, unacceptable. Our room clearly had not been properly prepared or set up for guests, yet we were still charged a premium rate for the stay. It had a strong smell of cigarette smoke, the carpet was heavily stained, and the en-suite was visibly dirty and had a slimy feel to it. The overall standard of cleanliness and presentation was appalling and nowhere near what we would expect, particularly at the rate we were charged. We understand that issues can...

“Muy buena”