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citizenM Tower of London

Property class: 4

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Photo gallery for citizenM Tower of London

A modern living room with a large TV, colorful chairs, and a bookshelf. - citizenM Tower of London (London)
A modern library with bookshelves, reading tables, and bar stools. - citizenM Tower of London (London)
A modern library with bookshelves, a bar area, and a view of the city. - citizenM Tower of London (London)
A modern library with high ceilings, wooden bookshelves, and a cozy seating area with leather chairs and a cowhide rug. - citizenM Tower of London (London)
A modern hotel building with a glass facade, multiple floors, and a prominent 'CitizenM' sign. - citizenM Tower of London (London)
Located close to Tower of London and London Bridge, citizenM Tower of London provides 2 coffee shops/cafes, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, and a window with a view of buildings.

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a red chair, a bedside table with a lamp, and a bathroom with a sink, toilet, and shower.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (View)

A modern hotel room with a large bed, a small table, and a view of a cityscape through a large window.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, citizenM Tower of London is near a metro station. Royal Albert Hall and The Arena are cultural highlights, and some of the area's notable landmarks include Tower of London and London Bridge. Looking to enjoy an event or a game while in town? See what's going on at Excel London. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Tower Hill Station is just steps away and Tower Gateway DLR Station is 4 minutes by foot. Visit our London travel guide
Map
40 Trinity Square, London, England, EC3N 4DJ

What's nearby

  • A sunset over a river with a camera on a tripod capturing the scene.
    Financial District
    1 min walk - 0.0 miles
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    2 min walk - 0.1 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min walk - 0.4 miles
  • The Tower Bridge in London, featuring two towers, a central arch, and suspension cables.
    Tower Bridge
    9 min walk - 0.5 miles
  • The Tower Bridge in London with the moon in the sky.
    London Bridge
    13 min walk - 0.7 miles

Getting around

  • Tower Hill Station
    1 min walk
  • Fenchurch Street Station
    3 min walk
  • London City Airport (LCY)
    28 min drive

Restaurants

  • canteenM
    1 min walk
  • Starbucks
    7 min walk
  • Cento Alla Torre
    2 min walk
  • Savage Garden
    2 min walk
  • The Liberty Bounds (Wetherspoon)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM Tower of London pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Tower of London?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Tower of London?

Check-out is at 11 AM. Late check-out is available for GBP 25 (subject to availability).

Where is citizenM Tower of London located?

Located in London City Centre, this hotel is within a 15-minute walk of Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 mi (5 km). Tower Hill Station is only a 2-minute walk and Tower Gateway DLR Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Tower of London Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1384 out of 2016 reviews
Rating 8 - Good. 401 out of 2016 reviews
Rating 6 - Okay. 135 out of 2016 reviews
Rating 4 - Poor. 52 out of 2016 reviews
Rating 2 - Terrible. 44 out of 2016 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, clean room, comfortable bed, easy check-in & check-out
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was small but there are common areas to spread out in.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for me and the technology was superb
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very good stay. The room was very fun with the lights and a great view
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow - amazing hotel. Great Beds, great staff, great hotel - and AMAZING LOCATION. I will be staying there again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being on the lower end price wise in London this hotel was excellent! Staff was so helpful and very kind at reception and the bar! It’s located perfectly with the Tower of London literally across the street and public transport is right there. Also if you you’re planning on getting Ubers/taxis this was the easiest/quickest stop for them to get to you!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling alone and felt very safe and cared for by staff!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly. Clean rooms and lovely hotel centrally located.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but I appreciate how convenient the location was. A train ride away from the tourist stops.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bar on the top was consistently closed, bed was pretty hard and only accessible by climbing into it because it was against the window and two walls, that was also kind of hard, but a great location. Overall really nice stay
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central place to stay. You can walk to most tourist attractions!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern hotel with comfortable beds, quirky bar area and great breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a quick turnaround trip so this worked perfect for me. It’s literally right off the circle line, it’s quaint & cozy, perfect for solo travelers. the only thing I didn’t like was the fact the heat never got hot enough for me in the room or the shower, fall in London is brutal, a hot shower & warm room would’ve been perfect for me. Other than that I would absolutely stay here again, the staff was great, it was accessible to transport & local life & overall what I needed for my trip.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy king-sized bed, excellent Tower of London view
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in London! Very close to Tower Hill underground station. Lots of places to eat and drink around, plus the breakfast is very tasty! The staff are very helpful and knowledgeable about the hotel and the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touristy stuff! Right across from the Tower Bridge and multiple of the city sightseeing tour bus stops. Tube access to the District/Circle line right around the corner from the hotel entrance as well. If you have any early flights to Stansted and/or Luton airports, night tube will not be accessible so be aware. Otherwise, the rooms were clean, the staff were exceptional & professional. Will definitely be returning in the future!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, good facilities, lovely staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best stay ever. The late night bar people were a little tired and incredibly inattentive but empathetic me gives a pass. Everything else was awesome from check-in to checkout.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to attractions and public transportation. Walking distance to almost everything!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay and your hospitality. The staff was friendly and welcoming at all times. Very well located. It is next to the Tower Hill Station. Thank you❤️
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exit for the Tower Hill Underground Station is in this building, which makes it a great location for going all over London. It’s just across the street from the Tower of London. The bed was huge and very comfy. I would definitely stay at this hotel again.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location right by the Tower of London and the view from the rooftop bar is amazing
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent (central London - Tower Hill). The hotel takes guests' safety and security seriously. I felt safe in that place. Food and drinks are fine. The breakfast has got plenty to choose from varity offood includin The room was clean and bed was comfortable. The staff seem to work had to provide a good service. I enjoyed my stay in there..
Stayed 2 nights in Aug 2026