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Macdonald Windsor Hotel

Property class: 4

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Photo gallery for Macdonald Windsor Hotel

A hotel room with a view of a historic castle. - Macdonald Windsor Hotel (Windsor)
A hotel room with a large bed, a purple sofa, a coffee table, and a view of a cityscape through the windows. - Macdonald Windsor Hotel (Windsor)
A reception area with a wooden reception desk, a receptionist, and a blue-tinted glass wall. - Macdonald Windsor Hotel (Windsor)
A hotel entrance with a revolving door, a reception desk, and two potted plants. - Macdonald Windsor Hotel (Windsor)
A restaurant with a modern interior, featuring a bar area, dining tables set with glasses and napkins, and a waitstaff attending to guests. - Macdonald Windsor Hotel (Windsor)
A short walk from Windsor Castle, Macdonald Windsor Hotel provides dry cleaning/laundry services, a bar, and a conference center. The on-site restaurant, Scottish Steak Club, serves breakfast. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Suite, 1 King Bed (Super Deluxe Suite)

A modern bedroom with a sloped ceiling, a large bed with a headboard, a purple armchair, a bedside table with a lamp, and a wardrobe.

Superior Suite, 1 King Bed (Super Deluxe Suite)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

A hotel room with a bed, desk, chair, TV, and a small table with a lamp.

Deluxe Room, 1 Double Bed (Deluxe Double)

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed (Standard Double)

A hotel room with a large bed, two bedside tables with lamps, a round mirror on the wall, and a small table with glasses and a bottle.

Standard Room, 1 Double Bed (Standard Double)

9.2 out of 10
Wonderful
(90 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed (Super Deluxe Double)

A modern bedroom with a sloped ceiling, a large bed with a headboard, a purple armchair, a bedside table with a lamp, and a wardrobe.

Superior Room, 1 King Bed (Super Deluxe Double)

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

A hotel room with two beds, a desk, a chair, a lamp, and a mirror.

Standard Room, 2 Twin Beds (Standard Twin)

9.4 out of 10
Exceptional
(26 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed (Deluxe Suite)

A hotel room with a large bed, a purple sofa, a coffee table, and a view of a cityscape through the windows.

Deluxe Suite, 1 King Bed (Deluxe Suite)

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Near a train station, Macdonald Windsor Hotel is in Windsor City Centre, a neighborhood in Windsor with great shopping. Twickenham Stadium is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Windsor and Lapland UK. Thorpe Park and Liquid Leisure are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. Visit our Windsor travel guide
Map
23 High Street, Windsor, England, SL4 1LH

What's nearby

  • A historic stone castle with multiple towers and arched windows.
    Windsor Castle
    1 min walk - 0.1 miles
  • A row of historic buildings with "Theatre Royal" signage.
    Theatre Royal
    2 min walk - 0.1 miles
  • A street with a historic building featuring arched windows and a statue.
    Windsor Guildhall
    2 min walk - 0.1 miles
  • A historic building with large arched windows and statues.
    St. Georges Chapel
    2 min walk - 0.1 miles
  • Windsor Royal Shopping Centre
    2 min walk - 0.1 miles

Getting around

  • Windsor & Eton Central Station
    4 min walk
  • Station A Station
    13 min drive
  • Heathrow Airport (LHR)
    24 min drive

Restaurants

  • The King and Castle (Wetherspoon)
    2 min walk
  • The Horse & Groom
    1 min walk
  • The Ivy Windsor
    1 min walk
  • Caffè Nero
    2 min walk
  • The Carpenters Arms
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Scottish Steak Club

Things to do

  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,026 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Macdonald Windsor Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for GBP 40 per night. Limited spots are available.

What time is check-in at Macdonald Windsor Hotel?

Check-in start time: 3 PM; Check-in end time: 2 PM.

What time is check-out at Macdonald Windsor Hotel?

Check-out is at 11 AM.

Where is Macdonald Windsor Hotel located?

Located in Windsor City Centre, this hotel is within a 10-minute walk of Windsor Guildhall, Windsor Castle, and River Thames. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 4-minute walk and Windsor & Eton Riverside Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Macdonald Windsor Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 624 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the perfect Location. Facilities and staff at the hotel were great as well as being good value for money. We will be back.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Macdonald Windsor Hotel. The location is excellent, right in the heart of Windsor and just steps from Windsor Castle, shops, restaurants, and the train station. The hotel was clean, comfortable, and beautifully decorated, and the staff were friendly and helpful throughout our stay. It was the perfect place to stay while exploring Windsor, and we would definitely stay here again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast Comfy bed Clean room Friendly staff
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful breakfast There is a car park (£40) located under the hotel - very convenient although on the pricey side- that said our car was safe and the gentleman attending to the car park was lovely - he even offered us a complimentary bottle of water for our journey home.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean, spacious and modern on the inside despite the exterior being deceivingly older. Enjoyed our stay. It was so convenient for the castle, the shopping and dining, and right outside where the change of guards are.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and pillows. Quiet. Nicely decorated. Modern. Great shower.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night at the hotel, conveniently located close to the high street, shops and restaurants and more importantly the star of the town: the Castle. Great customer service from the lovely staff The room had a good size, was clean throughout. The double bed was comfortable. Hope the hotel will sort out the phone lines in the room soon; I called to have room service and was cut off a couple of times while waiting to be transferred. Ordered to have breakfast in the room; it arrived at the time I wanted it and was lovely
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff couldn't do enough for you
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before a couple of months ago and chose to come back. The rooms are very spacious and well appointed. The car park is also very useful given this hotels perfect central location. This time we didn’t eat here as the food is really only average. Staff were all very helpful. We will be back again in the next couple of months
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lovely room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for exploring the city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful ,clean easy accessible for many bars and shops . The staff are sooo lovely breakfast was great a lot to offer , cannot thought this hotel and its location 100%. Recommend for couples and families
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location! Love it! Will definitely return here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really lovely stay ! Staff were lovely ! food was very good. And you stay just over the road from Windsor Castle … perfect !!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in the centre of Windsor very close to the castle, the staff are really helpful and knowledgeable about the local area and amenities. My wife and I were there to celebrate our wedding anniversary and we would definitely stay here again or recommend to others.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
It has underground parking at £40 per night. The room was a small double compared to our previous stay. Staff are helpful.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew is, again, a super-helpful member of staff. He's willing to help with luggage, porterage, directions, even sorted out a cafe for us one time. He's just great. The lighting is low and calm, perhaps a little too low at some points, ie the reading lamps. The bathrooms are clean and well-appointed. Mind the edge of the bath, though, the shower water runs all round the edges and onto the floor. We didn't have breakfast, and we didn't use the parking - there doesn't seem to be much parking. We booked with another provider.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and location. Wonderful room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, the castle is about one a minute walk from the hotel. The rooms are beautiful, as is the reception area.
View of the castle from the hotel (at night!)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel when in UK! Staff are incredibly warm, friendly and so helpful. Lovely food for breakfast, nibbles, tea or drinks and the area is easily accessible from Heathrow or by trains. Rooms are spacious, clean and very comfortable.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very comfortable. The staff were very welcoming and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely rooms
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. The staff were welcoming and the atmosphere felt safe and professional from the moment I arrived. The room was clean and warm, and overall it was a great experience. I would happily stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Apr 2026