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Macdonald Windsor Hotel

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Macdonald Windsor Hotel

View from room
Classic Double Room | View from room
Breakfast served
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 King Bed (Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Deluxe Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 16.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Super Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed (Super Deluxe Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 16.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed (Deluxe Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed (Standard Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed (Super Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Super Deluxe Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 16.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (Standard Twin)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 16.5 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
23 High Street, Windsor, England, SL4 1LH

What's nearby

  • Windsor Castle - 1 min walk - 0.0 miles
  • Eton College - 14 min walk - 0.8 miles
  • Windsor Racecourse - 4 min drive - 1.5 miles
  • LEGOLAND® Windsor - 5 min drive - 2.7 miles
  • Windsor Great Park - 5 min drive - 2.9 miles

Getting around

  • Windsor & Eton Central Station - 4 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 24 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬1 min walk
  • ‪Nando's - ‬2 min walk
  • Esquires Coffee Windsor

About this property

Macdonald Windsor Hotel

Upscale eco-certified hotel near Windsor Castle
Dry cleaning/laundry services, a bar, and a conference center are just a few of the amenities provided at Macdonald Windsor Hotel. The on-site restaurant, Scottish Steak Club, serves breakfast. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • Meeting rooms, a front-desk safe, and multilingual staff
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 120 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Malay, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Scottish Steak Club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,026 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Macdonald Windsor
Macdonald Hotel Windsor
Macdonald Windsor
Macdonald Windsor Hotel
Windsor Hotel Macdonald
Windsor Macdonald
Windsor Macdonald Hotel
Macdonald Windsor Hotel Hotel
Macdonald Windsor Hotel Windsor
Macdonald Windsor Hotel Hotel Windsor

Frequently asked questions

Is Macdonald Windsor Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Macdonald Windsor Hotel?

Valet parking is available for GBP 40 per night. Limited spots are available.

What time is check-in at Macdonald Windsor Hotel?

Check-in start time: 3 PM; Check-in end time: 2 PM.

What time is check-out at Macdonald Windsor Hotel?

Check-out is at 11 AM.

Where is Macdonald Windsor Hotel located?

Located in Windsor City Centre, this eco-certified hotel is within a 10-minute walk of Windsor Guildhall, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 4-minute walk and Windsor & Eton Riverside Station is 5 minutes.

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Macdonald Windsor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kehinde

Liked: Cleanliness, property conditions & facilities
Excellent property in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel with excellent location
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Windsor,I always stay at the Macdonald Hotel All the staff are very helpful and this makes my stay so special
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no issues with this property and it is very convenient in the center of Windsor a couple blocks from the castle.
Stayed 3 nights in May 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a great location, would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Windsor. We were at the hotel for a birthday celebration , and staff were brilliant, nothing was too much trouble.
Stayed 2 nights in Apr 2025

8/10 Good

Shreedevi

Liked: Staff & service, amenities
The location of this hotel is amazing. The staff were welcoming and professional. The breakfast was yummy and a lot of choices . The only complaint I have is the standard room we stayed in. The carpet needs cleaning, the outer cabinet to the fridge door was broken and hanging by the hinge. The bathroom smelled of mildew as there wasn’t any ventilation. The bed and pillows were comfy though.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. The decor was beautiful. Be patient with the bar staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good proximity to Windsor Castle. The staff are cheerful and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
The staff are very helpful and kind. I slept well, the room (and bathroom) was clean. Breakfast was great. Walkability was easy & convenient. The consierge charged my power bank and called for airport transportation. I arrived safely with time to spare.
Stayed 1 night in Apr 2025

2/10 Terrible

Shell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times before and always had a positive experience. However this time the room was dirty and reception staff very rude and unhelpful. Was provided with an alternative room after showing photographic evidence of the filthy room.. the second room was better but still very run down and lacking cleanliness. The only positive were the two concierge staff who were very polite and helpful unlike their colleagues in reception.
Stayed 1 night in May 2025

8/10 Good

Concetta

Liked: Cleanliness, amenities, property conditions & facilities
Hotel & restaurant staff are attentive. Ideal location for visiting Windsor Castle.
Stayed 4 nights in Feb 2025

8/10 Good

Jacqueline C

Liked: Staff & service, property conditions & facilities
We enjoyed the convenient location, in the middle of everything. We had an issue with black mold in the bathroom, but they were very quick to sort it out. The design and showerhead in the bath lend themselves to this issue, and there was water everywhere when showering. Perhaps a change of showerheads would improve that. Otherwise, the room was very nice. The concierge, Dean, was excellent - super friendly and respectful, and couldn't do enough to help us.
Stayed 2 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Overall a nice stay.
Stayed 1 night in Jan 2025

6/10 Okay

Coline

Liked: Amenities
Great all round except for the basin plug stuck in closed position and the safe being inaccessible. The one bedside light didn’t work
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. I’m a gym person so that was my only “complain” but there are so many places to walk so I was still able to get a workout in. The hotel is beautiful and you can’t beat it for the price and food. Friendly staff. I would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tay in the lovely town of Windsor . Staff from front desk to h/k to breakfast to garage below were all excellent - a real credit
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

lovely welcome by valet/concierge. Easy check in, nice lunch. Great location. All lovely apart from the bed wasn't very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel right across the street from the Castle you can’t get any closer. Very nice rooms with great touches. So many restaurants nearby
Stayed 1 night in Feb 2025

2/10 Terrible

Nina Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Watch stolen at property
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Fantastic stay, lovely hotel and the staff were so welcoming and helpful. Looking forward to our next stay!
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, perfect location, excellent staff service. Only negative was when we got to our room we were allocated one that could be used as a connecting room for families, only a thin door separating the rooms and you could hear everything the people in the other room were saying,
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It’s perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Would come again.

Great location, attentive staff, very clean and well kept, lovely breakfast, quiet and comfortable. Parking onsite needs to be booked in advance and is a £40 valet service. Cheaper ling tern parking is available a 5 minute walk away.
Stayed 1 night in Feb 2025