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Castle Hotel Windsor

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for Castle Hotel Windsor

Terrace/patio
View from property
Classic Double Room, 1 Queen Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ensuite

Superior Twin Room, 2 Twin Beds, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
18 High Street, Windsor, England, SL4 1LJ

What's nearby

  • St. Georges Chapel - 3 min walk - 0.2 miles
  • Windsor Castle - 7 min walk - 0.4 miles
  • Eton College - 14 min walk - 0.8 miles
  • LEGOLAND® Windsor - 5 min drive - 2.5 miles
  • Windsor Racecourse - 5 min drive - 1.9 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury upscale hotel near Windsor Castle
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • A porter/bellhop, smoke-free premises, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 108 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Hotel Windsor?

Self parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this luxury hotel is within a 10-minute walk of Windsor Guildhall, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

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Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities
Amazing location, great staff and service, quiet and comfortable room (as requested), delicious breakfasts.
Stayed 2 nights in Apr 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and kind.
Stayed 1 night in Apr 2025

8/10 Good

suzann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel convieniet to Windsor castle
Stayed 1 night in Mar 2025

10/10 Excellent

Vasylyna

Liked: Cleanliness, staff & service, property conditions & facilities
cozy and beautiful place
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on long layover at Heathrow
Stayed 1 night in Mar 2025

8/10 Good

craig

Liked: Amenities
Staff and facilities very good very nice environment and would stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Windsor staying for longer time.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful with a great view of Windsor Castle. So glad I stayed there!
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with all the amenities I could need for a short stay. Friendly and helpful staff in a great location. I hope to be back again!
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming. We arrived a bit early and they gave the kids a puzzle activity and candy as a “prize”. The rooms were very clean and a good size. The building has some older charm and is well maintained. This is truly a good value based on an excellent combination of hospitality, location and facilities.
Stayed 1 night in Apr 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central place to stay when visiting Windsor
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Really lovely hotel I perfect location
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our final night in England did not disappoint. Location is hard to beat. Close enough to Heathrow Airport for a less stressful return flight home. Courteous, friendly staff. Comfortable clean bedding. Delicious buffet breakfast. Overall, no complaints…
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just yards from the entrance to Windsor. Convenient parking. Excellent restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very comfortable room in perfect location! The breakfast was wonderful too!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Convenient to shopping, attractions and lots of restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Perfect place to stay if you have to overnight near Heathrow
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
The person in the bar was awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant service and great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Windsior

great location with comfortable room and a lot better value for money than central London. Lots of parking with EV charging overnight.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Thoroughly enjoyable!
Stayed 3 nights in Dec 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in the heart of Windsor. We were going to the castle and out for dinner in the evening and everything was right on your doorstep.
Stayed 1 night in Jan 2025