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The Cumberland, London

4.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for The Cumberland, London

Exterior
Creator video
Executive lounge
Lobby sitting area
Family Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Sofa bed
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park View Room

Park View Room | Premium bedding, in-room safe, desk, laptop workspace

Park View Room

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Sofa bed
Premium bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park View Room

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Interior

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Star Suite

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • Buckingham Palace - 4 min drive - 1.3 miles
  • Trafalgar Square - 4 min drive - 1.5 miles
  • Big Ben - 7 min drive - 2.1 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

Hotel near Hyde Park
Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site British cuisine restaurant, SOUND Cafe, offers brunch, lunch, dinner, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, wedding services, and concierge services
  • A reception hall, smoke-free premises, and local meal delivery service
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All 900 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is The Cumberland, London pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Cumberland, London?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Cumberland, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 130 per vehicle applies.

Where is The Cumberland, London located?

Located in London City Centre, this hotel is within a 5-minute walk of Frameless Immersive Art Experience and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 2 mi (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.

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The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1083 reviews
Rating 8 - Good. 280 out of 1083 reviews
Rating 6 - Okay. 117 out of 1083 reviews
Rating 4 - Poor. 36 out of 1083 reviews
Rating 2 - Terrible. 38 out of 1083 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Nice Hotel, good location, fair price, would recommend!
Stayed 6 nights in Jun 2025

10/10

Best hotel option to stay in London me and my family loves the hotel ❤️
Stayed 3 nights in May 2025

10/10

Amazing place
Stayed 1 night in May 2025

10/10

Great location and kind staffs. Pleasant stay!
Stayed 1 night in May 2025

10/10

Perfect place to stay in London close to everything
Stayed 2 nights in May 2025

10/10

Fantastic hotel. The back stage was brilliant.
Stayed 3 nights in Mar 2025

10/10

Great location in central London. The property is in excellent condition. The staff very service oriented. Overall, an excellent experience. Would definitely stay there again.
Stayed 6 nights in May 2025

10/10

Perfect location central to lots of shopping, dining and transportation. The room was clean and comfortable. Lobby has bar, cafe and nighttime entertainment. I would absolutely stay again.
Stayed 5 nights in Apr 2025

10/10

Pleasant hotel and convenient location for my needs in London
Stayed 1 night in May 2025

8/10

I liked that showing of the European Champions final in the lobby
Stayed 3 nights in May 2025

10/10

We loved our stay at The Cumberland, it is in an awesome location and the staff were excellent!
Stayed 2 nights in Mar 2025

8/10

Great area, lively hotel
Stayed 1 night in Mar 2025

10/10

Convenient and nice
Stayed 4 nights in May 2025

8/10

Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
Stayed 4 nights in May 2025

10/10

Its a good family hotel which has an amazing breakfast for all.
Stayed 3 nights in Mar 2025

10/10

Great hotel - perfectly situated
Stayed 1 night in Mar 2025

10/10

Liked everything about this hotel. So clean and staff very helpful and friendly. Great locations. Would definitely recommend and hope to stay here again
Stayed 4 nights in Apr 2025

10/10

The rooms were spacious and clean - and the staff were very friendly and helpful.
Stayed 6 nights in Mar 2025

6/10

The property did not have proper facilities for seniors with lots of luggage until you entered The Cumberland Hotel inside and then they had concierge (which were wonderful) and porters
Stayed 4 nights in May 2025

10/10

Wonderful location, nice "vibe" in the main sports bar area, and super helpful staff!
Stayed 6 nights in Mar 2025

8/10

Room was very small
Stayed 1 night in Jun 2025

6/10

Mess
Stayed 3 nights in May 2025

6/10

Need to more high development There was so mess with the staff. The furniture should more luxury You feel like you are dealing with united nations authorities!! Every single of the staff behaved his/her own way in the management!!
Stayed 1 night in Jun 2025

8/10

The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
Stayed 2 nights in May 2025

8/10

The staff was great, the restaurant and rooms were great. The biggest problem was the elevator access as it was always a bit slow and a wait because the hotel was so busy
Stayed 3 nights in Apr 2025