The Cumberland, London

4.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Creator video - submitted by Nancy Sevilla
Cafe
Executive lounge
Lobby sitting area
The Cumberland, in the heart of London near Hyde Park, offers a comfortable stay. Enjoy British cuisine at SOUND Cafe or relax with coffee and WiFi in your room. The hotel provides an airport shuttle, conference facilities, and consistently praised staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 28 of 28 rooms

Classic Double Room

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Suite (With Executive Club Lounge Access)

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Sofa bed
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Park View Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Sofa bed
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Park View Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

Deluxe King

  • Sleeps 2

Studio Suite

  • Sleeps 3

Classic Twin Room

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Executive King Room

  • Sleeps 3

Classic Single Room

  • Sleeps 1

Executive Twin Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

Star Suite

  • Sleeps 3

Star Suite

  • Sleeps 3

Accessible Classic Double Room

  • Sleeps 2

You may also like

About the neighborhood

Located in London City Centre, a neighborhood in London, The Cumberland, London is in a shopping district and near a metro station. Buckingham Palace and Piccadilly Circus are notable landmarks, and some of the area's popular attractions include Frameless Immersive Art Experience and London Eye. Trafalgar Square and Big Ben are two other places to visit that come recommended. Guests love the hotel's central location.
Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • Buckingham Palace - 4 min drive - 1.3 miles
  • Trafalgar Square - 4 min drive - 1.5 miles
  • Big Ben - 7 min drive - 2.1 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Sound Bar - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

Hotel near Hyde Park
Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site British cuisine restaurant, SOUND Cafe, offers brunch, lunch, dinner, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, an elevator, and luggage storage
  • A reception hall, multilingual staff, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All 900 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is The Cumberland, London pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Cumberland, London?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Cumberland, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 130 per vehicle applies.

Where is The Cumberland, London located?

Located in London City Centre, this hotel is within a 5-minute walk of Frameless Immersive Art Experience and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 2 mi (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 736 out of 1312 reviews
Rating 8 - Good. 344 out of 1312 reviews
Rating 6 - Okay. 143 out of 1312 reviews
Rating 4 - Poor. 43 out of 1312 reviews
Rating 2 - Terrible. 46 out of 1312 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ulrike

Liked: Amenities
Excelente ubicacion
Stayed 2 nights in Sep 2025

10/10 Excellent

Ipek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles top !
Stayed 4 nights in Sep 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay - more healthy options in the executive lounge - too much fried food .
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location best hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel best location
Stayed 2 nights in Aug 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall impression is that the place is excellent. Lots to do around and accommodations are updated. Reception is excellent specially if known ahead of time you have reserved a suite which includes a dedicated reception lounge.
Stayed 3 nights in Aug 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities
Room was clean. Friendly staff. Hotel is easily accessible by bus
Stayed 2 nights in Sep 2025

4/10 Poor

Dimitris

This is an overpriced property mainly because of its location .
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness
Breakfast was very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, comfortable rooms and well located.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean hotel
Stayed 1 night in Jun 2025

8/10 Good

Marcus

Liked: Staff & service, amenities
Good location for all amenities but that’s traded off with it being busy and noisy.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cumberland is a very large hotel. Rooms are nice, good bed and nice shower which is the main thing. the exec rooms nice access to a nice separate check in and lounge which is very nice. Only issue was the shower leaks into the bathroom and Ive had this before here so use the floor mat to block the water.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Yes
Stayed 2 nights in Sep 2025

6/10 Okay

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Historic and vibrant hotel with lots happening all at the same time.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, near everything! Great service.
Stayed 8 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, cool environment; close walk or metro everywhere.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great first stay.
Stayed 1 night in Jun 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, good location, fair price, would recommend!
Stayed 6 nights in Jun 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización para negocios o turismo, buen precio
Stayed 4 nights in May 2025

10/10 Excellent

Helene

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastiskt hotell
Stayed 3 nights in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay in London at a very convenient location.
Stayed 3 nights in Jun 2025