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The Cumberland, London

4.5 star property
Travelers step into London's vibrant scene from this prime location, unwinding with happy hour treats before enjoying a delicious breakfast the next morning.

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Cocktail bar - The Cumberland, London (London)
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Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace - The Cumberland, London (London)
Cocktail bar - The Cumberland, London (London)
Exterior - The Cumberland, London (London)
The Cumberland, in the heart of London near Hyde Park, offers a comfortable stay. Enjoy British cuisine at SOUND Cafe or relax with coffee and WiFi in your room. The hotel provides an airport shuttle, conference facilities, and consistently praised staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(21 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(33 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

8.6 out of 10
Excellent
(52 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.2 out of 10
Very good
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.8 out of 10
Excellent
(33 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

Park View Room | Premium bedding, in-room safe, desk, laptop workspace

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive VIP Lounge Access)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive VIP Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive VIP Lounge Access)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, The Cumberland, London is in a shopping district and near a metro station. Buckingham Palace and Piccadilly Circus are notable landmarks, and some of the area's popular attractions include Frameless Immersive Art Experience and London Eye. Trafalgar Square and Big Ben are two other places to visit that come recommended. Guests love the hotel's central location. Visit our London travel guide
Map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

What's nearby

  • Marble Arch
    Marble Arch
    1 min walk - 0.0 miles
  • Hyde Park
    Hyde Park
    2 min walk - 0.1 miles
  • Beautiful aerial view of the Hyde park in London, UK. Magical sunset view over the park with London skyline on the horizon.
    Park Lane
    2 min walk - 0.1 miles
  • 13 November 2014 Oxford Street, London, decorated for Christmas and New 2015 Year
    Selfridges
    4 min walk - 0.3 miles
  • Oxford Street
    Oxford Street
    12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station
    1 min walk
  • Marylebone Station
    15 min walk
  • London City Airport (LCY)
    59 min drive

Restaurants

  • Zula Burger
    2 min walk
  • Blank Street Coffee
    1 min walk
  • SOUND Cafe
    1 min walk
  • Basta London
    3 min walk
  • Pret a Manger
    1 min walk

About this property

The Cumberland, London

Luxury hotel near Hyde Park
Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, Lirica, offers lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, a reception hall, and smoke-free premises
  • Local meal delivery service, an elevator, and a porter/bellhop
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All 900 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is The Cumberland, London pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 100 per pet, per stay. Service animals are exempt from fees.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Cumberland, London?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Cumberland, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 130 per vehicle applies.

Where is The Cumberland, London located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Frameless Immersive Art Experience and Hyde Park. Piccadilly Circus and Buckingham Palace are also within 2 mi (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cumberland, London Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 939 out of 1660 reviews
Rating 8 - Good. 439 out of 1660 reviews
Rating 6 - Okay. 177 out of 1660 reviews
Rating 4 - Poor. 48 out of 1660 reviews
Rating 2 - Terrible. 57 out of 1660 reviews

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , brilliant staff, fabulous amenities and super clean room!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the hotel. The hotel is clean, and staff were friendly. Would highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous, the rooms were spacious and the breakfast was excellent. Location-wise, it’s great for shopping and the West End
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business and children friendly. In the city centre. Amazing food selection.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed staying at the hotel. Location is fantastic, staff were all friendly and helpful and the rooms were lovely. One little thing and it may just be me but the mattresses were a little firm. Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room sofa, couch a bit lumpy, but that’s to be expected. Wonderful surprise to receive champagne upon arrival I love the VIP lounge. The hotel has such a cool vibe would definitely return. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was on the small side but spotless with every amenity you could need and very comfortable beds. Staff were all great but special mention for the concierge staff who couldn't have been more helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely clean comfortable room and great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes all very good and staff in the breakfast room excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jon Emil

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Hotel. Everything clean. Verry friendly staff. Good food. I will for sure stay here again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kris

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, good room size, comfortable bed, with the only underwhelming part being the pillows being too soft. The hotel is excellently located next to Marble Arch station, making it ideal for getting around the city.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Bathroom a little shabby, toilet roll holder loose and roll kept falling on the floor. Room service was prompt but couldn’t understand the staff member that delivered, English was a little poor. Breakfast was very busy but good choice. Location was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff great location
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent and staff friendly The hotel itself is well equipped and clean My only gripe was that the windows of my room were not well fitted so I could hear the traffic without any dulling of the noise and it is a busy street. Also there was a constant thin stream of cold air coming into the room so it was cold
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Lovely hotel great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great location, lots of activities, bar and restaurant.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alger

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good bed. Friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really cool vibe hotel in excellent location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ziad

Liked: Cleanliness, amenities, property conditions & facilities
Staff are great room is clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, very clean, great view. Excellent facilities and very helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in and room very good. they have a nee restaurant in reception too. havent tried it but looks good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Miss

Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent breakfast. Beds are comfortable and it’s good that you can open the window slightly to let the fresh air in. The lift moves swiftly and the hotel is promoting a greener environment with. The choice of getting your room cleaned or pausing it day few days. Reception seems to vibe all the time. The Sound Bar makes a smashing cocktail and you can use your green voucher to reduce the cost.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Waleed

The hotel services have deteriorated. Very tight bathrooms , not comfortable beds but this was the case whether it was a single room or for a family. However , the location is great and convenient
Stayed 6 nights in Dec 2025