TV did not work reliably. Technician unable to fix. Too late in the eve to bother asking for a room change and none was offered.
Staff was helpful. Great location. Would stay here again.
Hotel is a bit dated. Very clean and best location in the city!
Great staff! Fantastic location. And restaurant downstairs, Precinct, had great staff and top rated food. Can’t wait to go back!
Perfect location. Easy to walk to restaurants and shops. Pleased with how clean the hotel was. During the pandemic a mask is needed when in public space and social distancing is enforced. Rooms are not being cleaned daily at this time which is understandable, but Hilton needs to devise a way to exchange ...
Great location in a quieter section of town. The hotel was clean, comfortable and nice staff. What I was unhappy about was the additional fee they charged (resort fee). It’s hardly a resort. I did not benefit from a single resort fee service. The gym was closed and the rooftop bar closed earlier ...
Overall the hotel was a great hotel. Everything was clean and up to date.
Love this hotel, it is beautiful inside, reminding me of a unique boutique hotel in London, not like the cookie cutter chains. Location is superb, right near Newbury Street which has cozy restaurants with outdoor dining. Because of Covid their restaurant was not open, but we got breakfast from Starbucks ...
During COVID times they did a great job with service. Beautiful lobby and great views of the Charles from the room
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