Excellent Hotel for the price you pay, I'm from the UK and what I really appreciated was the customer service at the front desk. It was on point ✅. Excellent customer service. At first we weren't too happy with the room, however staff at the front desk Naika at the hotel customer service helped with ...
Like other reviews, all the staff at the front desk are friendly and helpful. I personally think that the founder of the hotel is full of artistic taste and gives the soul of art to every corner of the hotel. Exquisite to every sculpture, it is worth admiring. European pool gives me more FINE, and ...
The Cromwell is a must stay when in Vegas. The rooms are so adorable, and the staff is amazing. Our bartender knew more about bourbon and other whisky than anyone I’ve met. He was so nice!
We really enjoyed the Christmas decorations. The parking was easy and plenty of spaces were available.
The area was nice, the levels of parking were decent, and it was pretty well organized overall
It was very beautiful and relaxing stay! The only thing was the phone in the room didn’t work and when I called for where to check in, the directions were confusing. It is a big cluster of towers put together but maybe a map for check in would be helpful.
Everything was fine. Nothing to report. Room was on the end. It was quiet. That part was nice. I wish the view was different.
I liked the rooms. It was very cozy and romantic. Loved the aesthetic of the room. Looks ok from outside but gorgeous inside, would definitely consider staying again.
Great service and great amazing place to stay with family friends or solo..!!
The hotel is always beautiful and comfortable and the staff is always great. Truly one of my favorites in Las Vegas if not my favorite. Highly recommend it.
We liked the quiet after walking around on the strip. We appreciated not coming back to a casino as well.
Had an issue with the smell in our room and they immediately and efficiently got me moved to another suite. Very happy with how they handled the problem. I did not even have to go back to the front desk. The keys they provided were redirected for my new room.
I love the rooms. The casino was the smokiest of all the casinos I went in to.
Hotel was very clean but staff was just ok. When i asked for directory of restaurants and shops open in the hotel first desk had no idea. Easy to grab a cab.. Overall i had a great time
I loved the aesthetic of the Downtowner Boutique Hotel. Very nice Mod look. It was clean and the staff were quite helpful.
The hotel is gorgeous I will definitely be staying there again all of the shops and restaurants where amazing
Nice place to stay away from the busy strip. The hotel is new so it’s clean and amenities are new.
Enjoyed the 85 degree beautiful pool in 60 degree weather. Suite was huge with many unique amenities including automatic electric blinds with huge panorama windows. Hotel decorated extravagantly.
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