Outside floors were a tad DIRTY but pleasant for the most part.
I can’t lie the Front desk clerk was very helping , When I had a concern he was right on it I will definitely be back here
The Cromwell is a nice boutique hotel. It serves its purpose for my stay. But their attempt at uniqueness (Bed turn down service and having someone bring you ice instead of offering the machine) are lost on me. Casino area is nice and its proximity to everything is great.
Caesar who works the front fest is absolutely WONDERFUL!
Great experience people nice clean clean clean front desk helped warm with everything
Very clean, very modern. the check-in process is great. they have a dedicated check-in area where it is quiet and not crowded at all. definitely recommend
We thought the room was really nice, one of the best we've stayed in. My main complaint is the use of the pool: because of covid, there was a limit of how many were in the pool complex—understandable, but there were a lot of chairs visible from the inside of the hotel that weren't used, even though ...
Property is run down but very the rooms are very clean!
The Downtown Grand is an excellent place to spend your time in Las Vegas, and the room was spacious and beautiful. 10/10 recommend!
I love this hotel! Everything was great! Customer Service and my stay!
So beautiful so clean Helth care is perfect I’m feel so safety and relax I will back September again!
We were amazed at how friendly the staff was from the gentleman cleaning the marble floor to the host in the high limit room everyone was a joy to deal with, excellent job staff
With CoVid the pool was being limited to guest entry and had to be put in a waiting list. Would have been good to know this was going to happen at check in. Our neighbors were throwing a hotel party. Lucky security was able to give them warning. Overall good stay and close to fashion mall.
I loved everything refreshing ambiance definitely would go again
Plenty of things to do. A lot of good options......
Not bad, affordable. Pictures look better than actual property
The Hotel was beautiful , clean ,everybody was so helpful
This resort was nothing short of amazing, Staff was very friendly and helpful during this COVID-19 And they kept everything 6ft and clean . Service was great and resort was nice. I Would Stay here Every time I come to Las Vegas
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