Caesars Palace

Property class: 4.5

Choose dates to view prices

Photo gallery for Caesars Palace

7 outdoor pools, open 9:00 AM to 5:00 PM, cabanas (surcharge) - Caesars Palace (Las Vegas)
Property video
Exterior - Caesars Palace (Las Vegas)
15 restaurants, lunch, dinner served; American cuisine - Caesars Palace (Las Vegas)
Point of interest - Caesars Palace (Las Vegas)
Caesars Palace stands as an eco-certified retreat in Las Vegas. Visitors can enjoy Swedish massages or Ayurvedic treatments at Qua Baths & Spa, or relax at one of 7 outdoor pools with cabanas and sun loungers. The 15 on-site restaurants serve American cuisine with garden views.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 64 of 64 rooms

Nobu Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Palace Premium Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(81 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Palace Premium Studio, 1 King, Non-Smoking (Newly Renovated)

8.2 out of 10
Very good
(79 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Palace Premium Studio, 2 Queen, Non-Smoking (Newly Renovated)

8.2 out of 10
Very good
(49 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Premium Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(113 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Julius Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(550 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(129 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking, Fountain View

8.0 out of 10
Very good
(46 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Premium Room, 2 Queen Beds, Non Smoking, Fountain View

8.6 out of 10
Excellent
(86 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Premium Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(47 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Premium Room, 2 Queen Beds, Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Octavius Premium Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(166 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Premium Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(94 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Nobu Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Nobu Luxury Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Executive Suite, 1 King Bed

  • 97 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Premium Suite, 1 King Bed (Newly Renovated)

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Executive Suite, 1 King Bed (Newly Renovated)

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Palace Executive Suite, 1 King Bed, Non Smoking (Newly Renovated)

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe, 1 King, Non-Smoking, Roll-In Shower

7.6 out of 10
Good
(43 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe, 2 Queen, Non-Smoking,Roll-In Shower

8.0 out of 10
Very good
(42 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Nobu Deluxe King, Non-Smoking, Mobility Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Palace Pool View Room 1 King Non-Smoking

8.0 out of 10
Very good
(16 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Palace Pool View Room 2 Queens Non-Smoking

8.4 out of 10
Very good
(49 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Octavius Pool View Room 1 King Non-Smoking

7.8 out of 10
Good
(86 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Pool View Room 2 Queens Non-Smoking

7.8 out of 10
Good
(100 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Strip View Room 1 King Non-Smoking

7.0 out of 10
Good
(35 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Palace Strip View Room 2 Queens Non-Smoking

7.4 out of 10
Good
(52 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking, Strip View

8.4 out of 10
Very good
(26 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Nobu Luxury Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

NOBU Strip View Room 2 Queens Non-Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Deluxe Room King Non-Smoking

8.4 out of 10
Very good
(54 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Deluxe Room 2 Queens Non-Smoking

8.0 out of 10
Very good
(86 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Colosseum Strip View Room King Non-Smoking

7.8 out of 10
Good
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Strip View Room 2 Queens Non-Smoking

8.0 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Colosseum Premium Suite King

8.0 out of 10
Very good
(1 review)
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Premium Suite King Pool Table

  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Executive Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Premium Suite 2 Queen

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

Colosseum Premium Suite 2 Queen, Pool Table

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

Julius Pool View Room King Non-Smoking

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Julius Pool View Room 2 Queens Non-Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Julius Strip View Room King Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Julius Strip View Room 2 Queens Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Julius Studio Suite King Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Julius Executive Studio Suite King Pool View Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Julius Executive Studio Suite King Strip View Non-Smoking

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Julius Premium Studio Suite King

  • Sleeps 2
  • 1 King Bed

Julius Corner Studio Suite King Strip View Non-Smoking

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Julius Executive Suite King

  • 100 sq m
  • Sleeps 2
  • 1 King Bed

Julius Signature Level Suite King

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Julius Signature Level Executive View Suite King

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Julius Signature Suite, 1 King

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Executive Fountain View Suite King

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Premium Suite King

  • Sleeps 2
  • 1 King Bed

Palace Premium Suite King

  • Sleeps 2
  • 1 King Bed

NOBU Partial Strip View Room King Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

NOBU Partial Strip View Room 2 Queen Non-Smoking

  • Sleeps 4
  • 1 King Bed

NOBU Strip View Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Nobu Hakone Suite

  • Sleeps 2
  • 1 King Bed

Nobu Sake Suite

  • Sleeps 2
  • 1 King Bed

Room Type Assigned on Arrival

8.2 out of 10
Very good
(91 reviews)
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

About the neighborhood

Located in Las Vegas Strip neighborhood, Caesars Palace is connected to a shopping center. Travelers eager for a bit of culture can stop by Colosseum at Caesars Palace, while those who have shopping on the agenda may want to visit LINQ Promenade and Forum Shops at Caesars. Consider PH Live Theater and Show Venue for a night out, and don't miss High Roller, a top local attraction. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ziplining. Guests appreciate the resort's central location. Visit our Las Vegas travel guide
View more Resorts in Las Vegas
Map
3570 Las Vegas Boulevard South, Las Vegas, NV, 89109

What's nearby

  • Colosseum at Caesars Palace
    Colosseum at Caesars Palace
    2 min walk - 0.1 miles
  • A big wheel in America.
    The Linq
    2 min walk - 0.1 miles
  • LINQ Promenade
    LINQ Promenade
    2 min walk - 0.1 miles
  • Forum Shops at Caesars
    Forum Shops at Caesars
    3 min walk - 0.2 miles
  • LasVegas_FountainsofBellagio_6064869_04
    Fountains of Bellagio
    3 min walk - 0.2 miles

Getting around

  • Harrah’s & The LINQ Station
    7 min walk
  • Las Vegas International Airport Station
    17 min drive
  • Harry Reid Intl. Airport (LAS)
    14 min drive

Restaurants

  • Gordon Ramsay Hell's Kitchen
    3 min walk
  • Flamingo Wildlife Habitat
    9 min walk
  • Pinky's By Vanderpump
    3 min walk
  • Nobu Hotel
    2 min walk
  • Rematch Bar
    1 min walk

About this property

Caesars Palace

Luxury resort near LINQ Promenade
Located close to Colosseum at Caesars Palace and Forum Shops at Caesars, Caesars Palace provides a casino, a nightclub, and a swim-up bar. Hit the jackpot at this resort with amenities such as a sportsbook, 1375 slot machines, and 74 casino gaming tables. Indulge in aromatherapy, a hot stone massage, and hydrotherapy at Qua Baths & Spa, the onsite spa. At the 15 on-site restaurants, enjoy lunch, dinner, American cuisine, and garden views. A poolside bar, a grocery/convenience store, and concerts and live shows are available to all guests.
You'll also find perks like:
  • 7 outdoor pools along with cabanas, sun loungers, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, evening entertainment, and ATM/banking services
  • A banquet hall, a ballroom, and a 24-hour front desk
  • Guest reviews give top marks for the proximity to shopping
Room features
All 3954 rooms have comforts such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and showers
  • LED light bulbs, heating, and daily housekeeping

Similar properties

Property amenities

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 65 for adults and USD 25 to 60 for children
  • 15 restaurants
  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bacchanal Buffet
  • G. Ramsay Hells Kitchen
  • Mr. Chow
  • Nobu
  • Pronto by Giada

Things to do

  • 1,375 slot machines
  • 7 outdoor pools
  • 74 gaming tables
  • Casino (128,980 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping mall
  • Sportsbook

Family friendly

  • 7 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 240,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 48 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 62.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 65 for adults, and USD 25 to 60 for children
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from February 27 to October 31
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caesars
Caesars Palace Resort Casino Las Vegas
Caesars Palace Hotel
Caesars Palace Hotel Las Vegas
Caesars Palace Las Vegas
Palace Caesars
Caesar Palace
Caesars Las Vegas
Ceasars Palace Las Vegas
Classic Hotel Caesars Palace
Caesars Palace Resort & Casino Las Vegas
Las Vegas Caesars Palace
Caesars Palace Resort & Casino
Caesars Palace Resort Casino

Frequently asked questions

Does Caesars Palace have a pool?

Yes, this property has 7 outdoor pools. Pool access is from 9:00 AM–5:00 PM.

Is Caesars Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per day. Valet parking is available for USD 50 per day.

What time is check-in at Caesars Palace?

Check-in start time: 4 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Caesars Palace?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Caesars Palace located?

Located in Las Vegas Strip, this luxury resort is steps from LINQ Promenade, Forum Shops at Caesars, and Colosseum at Caesars Palace. Venus Pool Club and High Roller are also within 10 minutes. Harrah’s & The LINQ Station is 7 minutes by foot and Flamingo - Caesars Palace Monorail Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Caesars Palace Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7808 out of 15226 reviews
Rating 8 - Good. 2853 out of 15226 reviews
Rating 6 - Okay. 2075 out of 15226 reviews
Rating 4 - Poor. 1250 out of 15226 reviews
Rating 2 - Terrible. 1240 out of 15226 reviews

Reviews

Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at Caesars. Was here for a work conference. Food was amazing!
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Diego

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed at the Palace tower, room is spacious but old. Could hear people coughing on the room next door. Bathtub drain was not working well and didn’t get fixed during the stay. No amenities like water in the room. Bathroom amenities were as basic as they get too - body lotion, shampoo, conditioner, and body wash. Bed was ok. Room service is essentially take away from the fast food and casual restaurants. Staff during check in were great, but housekeeping wasn’t. The room was barely cleaned. Apart from making the bed they left all the trash that wasn’t in the bin around the room, clothes not folded, tables not cleaned, etc. Can’t comment on the pools or casino.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in Nobu tower are comfortable and quiet. The happy hour refreshments in the lobby were a welcome perk on warm days.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

BERNICE

Liked: Cleanliness, amenities, property conditions & facilities
The property is on an ideal location on the strip. There is a great deal available to do, shop and eat just in Caesars. However, there were some issues we encountered. We reserved and paid for a room with a king sized bed but was told we were getting 2 full beds instead and only after complaining, I was "upgraded" to a king. We were there for 5 days and two out of the five days our room wasn't cleaned. It would have been three except I complained, and they sent someone in. To compensate us, they gave us extra washcloths and extra shampoo's/conditioners. Not exactly helpful as that is available in every room anyway
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very average, you need to upgrade to have a better room, 90 dollars a night to upgrade, clean but a bit shabby, not what I was expecting from ceasers. Still had a good time, spent a lot of time in other hotels.
Stayed 12 nights in Apr 2026
Verified

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing one night stay, always something to do and the pool was nice and relaxing.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were terrific! Found a great breakfast place on property where we could sit outside on patio and they had a huge screen broadcasting the Masters. Hotel was in a great location on the strip.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff if so helpful and location is great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed. Great view also.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in for the room was absolutely terrible. I was traveling with 2 young children and had a check in time for 4pm. After a full day of traveling we arrived at the hotel to check in, just for our room to not be ready…at 4pm. I called back multiple times but never received a call back. After 3 hours I went back and the room was finally ready, and they stated they called us but never did. The room wasn’t actually ready until after 6pm, 2 hours after the check in time. Other then the check in the resort was great and had a good time.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Nydia

Liked: Cleanliness, staff & service, amenities
I like how the some food spots were open late at night I also liked how we got a free upgraded room
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Destiny

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The rooms are clean but not very modern. The hallway are gross . They use AI machine to sweep the floors and there was food and trash that stayed on the floor 2/4 days of our stay. I was surprised how many days it sat there. So disgusting. Check in Staff completely unhelpful! I received an email for early check in for $35. I paid it before we even got on the flight! They couldn’t find I paid I showed them the email and they still charged me $65 for early check in! And when we got there the room wasn’t ready! It was only a 35 min wait which was not bad at all! But then I received the email that the room was ready I was bounce from a person to a kiosk to a person to finally get the key to the room! I got an email asking about check-in and I gave a poor review and they credited me $50. Which was nice it helped with checkout price. We ate breakfast every morning at cafe Americano the staff there fantastic! Food delicious! Peter something I can’t remember but I know it’s a steak house and the staff and food was outstanding! We did get locked out of our room. We left the room key in the room completely our fault. Security has no sense of urgency. But once she arrive it was smooth getting into the room. I did leave my phone at a slot! And someone took $80 cash that sucked but security did have my phone but only 1 person was working the security desk so that was a nice long wait. So that was irritating you would think they would have more for help!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining experiences in the hotel. Staff was friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Ddarren

Liked: Cleanliness, staff & service, property conditions & facilities
While our stay was mostly positive, with good facilities both in the room and throughout the hotel, it was unfortunately overshadowed by several issues that left a sour impression. After checking in and making our way to our room, we discovered that our key cards didn’t work. Rather than making the 15-minute walk back to the lobby, we called the front desk to report the issue. They responded promptly and said they would contact security to assist us; however, it took around 30 minutes for someone to arrive. When security finally showed up, they were unable to grant access and had to call a locksmith, which resulted in an additional 30-minute wait. In total, we spent over an hour waiting in the corridor before we were finally able to enter our room. Once inside, we were told we needed to contact the front desk again to have the issue resolved and new key cards issued. When we did, we were met with a staff member who was, frankly, quite rude and showed little empathy for the inconvenience we had experienced. Given the situation, even a small gesture—such as offering a late checkout—would have gone a long way, but this was not offered, and we were instead required to pay for it. In addition, the room itself did not fully meet expectations. It was described as quiet, yet noise from a nearby club made it very difficult to sleep. There was also no space in the fridge to store personal items, and the shower lacked full directional control, meaning you had to stand directly against
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Excellent staff.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean accommodations. Big room. Pool area great. Good wait staff at pool. Food and drink excessively expensive
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Olivia Lynne

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dusty, there was a rip out of the carpet. You can’t use the fridge because it’s completely dry stocked. Staff at the check in counter were not helpful, and were condescending. They approved an upgrade, but didn’t provide the upgrade. The check in is right beside the casino and it is impossible to hear. You have to pay an additional charge for resort fees, but yet there was no room service for 3 days, we had to take out our garbage, beds were never made, towels were left at the door stoop. The building/ property/ pool are all nice.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service
Don’t try to check in early because they will charge you an arm and a leg. Don’t check out 5 minutes because you will be charge $60. Customer service the worst. You can’t check in early, but they do have you at least an hour in line when everyone is checking in at the same time. Not very efficient.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jan

Nice room with view
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Staff & service
The staff was helpful during my entire stay.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was a good size, clean, with a nice bathroom area. However, I didn’t like that the refrigerator was completely full of “for sale” drinks, and a note that if anything gets moved (even if not consumed), you will be charged. So no refrigerator, no microwave, and no room coffee unless you purchase the “for sale” coffee (and nothing was priced so you had no idea of the cost). No included breakfast.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is unmatched. The pool staff was especially attentive. There are many good restaurants inside the property, cafe americano was our favorite, the food was amazing and the staff was very friendly. Our only complain is the lack of fridge in the room, we got a premium room and assumed that something as basic as a fridge would be included.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service and so much options To choose from!
Stayed 1 night in Apr 2026