Amazing place. Beautiful and staff so friendly. Would love to go back
The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
Excellent service and amenities. Very nice beachfront, Hotel staff really cares about you. Commuting services to Cancun and the rest of the Hotel Area available anytime. only point is to put carpets in the rooms to reduce the noise caused to the guests in the room below by people walking on high ...
I love the property overall, great service and place.
Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.
The resort was very nice, food excellent, beach excellent and staff very respectful. The only small matter is the physical separation between the hotel/pool/beach with the restaurant/spa/gym area.
Great beach, excellent service from Manny and all of the staff.
Loved the beach their calm waves , everyone was so nice and attentive hotel ground really nice close to the shopping and restaurants
We liked that there was a nice pool to anjpy and breakfast what we didnt like is there was no safe in the room and the room was leaking...
Very clean and friendly staff. Good food options. Good customer service
Nice and quiet area, loved the jacuzzi on the balcony and the beautiful peaceful setting. Internet was great and the rooms were nice and pretty. The only reason I didn’t give five stars is the bed was kind of uncomfortable, you can tell the mattress was older.
The quaint atmosphere gave a real flavor of the island. The staff was extremely friendly and accommodating.
The Activities, atmosphere was amazing. I think there should be a vegetarian options or Halal food options for Muslims.
It was beyond expectations! Sergio & Carlos made every thing possible. Sergio made breakfast special with his fruit cutting skillz 💛 was very clean and well kept property.thankyou I WILL Return
Bar service at the beach was outstanding. Extremely attentive and very helpful.. we didn’t have to find them they were always right there making sure we had everything we needed.
Good for kids Nice staff High speed room service Wish that photos and wine/lobster at viaggio was ‘inclusive’ s stated ‘all inclusive’
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
A very safe place and a very helpful owner. Great advices on places to go and tours.