Barkhamsted Vacations

The cleanliness of the room did not feel very reassuring. The sound insulation was extremely poor, and there was constant traffic on the road directly in front of the property, which made the room very noisy and difficult to sleep in. The air conditioner was also quite old and loud, adding even more noise during the night. Overall, the stay was much less comfortable than expected.

The parking situation is very unclear. There is a small sign far from the lot that warns of towing but nothing in the area where you park. No significant warnings in communications with host.

Was unable to enter the unit as the key was not available in the Lockbox. Landing (the rental company) was unable to locate the key, which was apparently with the cleaning staff, who were unavailable. We ended up having to rent another property for our visit.

I have stayed here before. From check in to check out, staff were extremely helpful and supportive. Valet parking was quick and easy. When I arrived there were emergency vehicles in the street attending a situation at another business and the parking/conceirge came out and helped direct me through all the vehicles. Room was clean and comfortable. I could not adjust the aircon to a higher temperature but was not an issue. Plenty of storage space and nice view from the room. Had drinks in the bar with family and bar staff were really professional and cocktails well made. Will stay here again.

Very charming hotel! Rooms are decorated nicely with plenty of downstairs gathering spaces. Easily walkable to Yale and lots of dining options.

Breakfast was great the front desk was so helpful and everything was clean