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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby - Blue – A Modern Hotel, an Ascend Collection Hotel (West Springfield)
Coffee service - Blue – A Modern Hotel, an Ascend Collection Hotel (West Springfield)
Front of property - Blue – A Modern Hotel, an Ascend Collection Hotel (West Springfield)
Desk, laptop workspace, blackout drapes, iron/ironing board - Blue – A Modern Hotel, an Ascend Collection Hotel (West Springfield)
Lobby - Blue – A Modern Hotel, an Ascend Collection Hotel (West Springfield)
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a 24-hour gym at Blue – A Modern Hotel, an Ascend Collection Hotel. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in West Springfield, Blue – A Modern Hotel, an Ascend Collection Hotel is connected to the convention center. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at Big E or Big E Coliseum. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our West Springfield travel guide
Map
1080 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center
    3 min walk - 0.2 miles
  • Riverdale Shops
    8 min walk - 0.5 miles
  • Cinemark West Springfield 15
    11 min walk - 0.6 miles
  • Q Pin 2's
    11 min walk - 0.6 miles
  • Olympia Ice Center
    15 min walk - 0.8 miles

Getting around

  • Springfield Union Station
    12 min drive
  • Logan International Airport (BOS)
    103 min drive

Restaurants

  • Wood-N-Tap
    8 min walk
  • Chili's Grill & Bar
    5 min walk
  • McDonald's
    2 min drive
  • Burger King
    7 min walk
  • Panera Bread
    9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Hotel remodeled in 2025 and located near MGM Springfield
Dry cleaning/laundry services, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Blue – A Modern Hotel, an Ascend Collection Hotel. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, express check-out, and a water dispenser
  • Free newspapers, a 24-hour front desk, and a vending machine
Room features
All 116 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, on-request microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Frequently asked questions

Is Blue – A Modern Hotel, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Blue – A Modern Hotel, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Blue – A Modern Hotel, an Ascend Collection Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Blue – A Modern Hotel, an Ascend Collection Hotel located?

Located in the heart of West Springfield, this hotel is within a 15-minute walk of Riverdale Shops and Olympia Ice Center. Connecticut River and Big E are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 162 out of 193 reviews
Rating 8 - Good. 16 out of 193 reviews
Rating 6 - Okay. 9 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, contemporary atmosphere Loved the massage chair in the room! A must stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Reception was lovely and all the amenities we will be returning!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Very modern and bright. Very clean and quiet
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this was a beautiful hotel. The rooms were beautiful. The staff were so nice and I was so excited when I walked into the room and there was a massage chair.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean, loved the massage chair and free shampoo .. the beds were so comfy!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
At first I was unsure about staying here but I’m glad I did, it was a beautiful hotel staff was very friendly and the room was perfect very clean and comfortable and I enjoyed the massage chair. Also the shower was nice. There’s no pool which sucks but I will definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yovelys

Liked: Cleanliness, amenities, property conditions & facilities
Great staff super nice beautiful hotel lots of parking
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sregor

Liked: Cleanliness, property conditions & facilities
great room . wish they had better breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, cool rooms. Staff was very welcoming & professional.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities
Just go there and you will not regret. That is luxury at affordable price. The massaging chair is just the icing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with a friendly staff. I was very surprised how clean and quiet the hotel was. Book this place! I’ll definitely stay here again when in the area.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised, this hotels is very modern, very clean, and very quiet. Definitely coming back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
terrific staff. everyone seemed to really enjoy their job. The in-room massage chair was gold.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tangala

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless Both Sara and Michael were very helpful and professional. They made us feel very welcome. The cookies and muffins upon arrival along with the coffee were a hit
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and beautiful new, clean rooms!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Room was very nice. Staff was pleasant and helpful. The fresh baked cookies at check in were a nice touch with the complimentary water and chips. Very modern
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, GREAT SHOWER. The massage chair in the room was the icing on the cake
Stayed 1 night in Dec 2025
Verified

8/10 Good

Thomas

Clean room. Cheerful, helpful front desk staff. Elevators could use work
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very clean and parking was very accessible. The staff were very, very nice and I have zero complaints about my stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfortable stay. The staff were friendly and helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms including a massage chair. Fresh baked cookies daily. Very friendly staff...every single one of them. Fresh muffins baked for continental breakfast, but I missed them because I woke up late every day...lol
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nai

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Customer service phenomenal
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for leisure, out of state, very clean and comfortable. Definitely recommend and will be back
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
We've never stayed at a Blue hotel, but we will be looking for these from now on! The massage recliner in the room was just what we needed after flying in. The bed was comfy, the bedding felt cozy and luxurious, and we didn't hate the pillows! It's rare to go to a hotel and like the pillows. The lobby is a whole vibe with great music, awesome coffee/tea choices and friendly staff. We thoroughly enjoyed our stay here. The room was clean and had some technology we hadn't seen in a hotel room yet, so that was cool.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, and very clean
Stayed 1 night in Sep 2025