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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Enjoy a seamless stay with easy check-in options & great eats nearby! Start your day off right with a hearty breakfast.

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Indoor pool - Holiday Inn Express Springfield Downtown by IHG (Springfield)
Creator video - submitted by JetsettingJabber
Lobby sitting area - Holiday Inn Express Springfield Downtown by IHG (Springfield)
Egyptian cotton sheets, premium bedding, desk, blackout drapes - Holiday Inn Express Springfield Downtown by IHG (Springfield)
Exterior - Holiday Inn Express Springfield Downtown by IHG (Springfield)
Located in the heart of Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel offers a convenient stay with free to-go breakfast and dry cleaning/laundry services. With an indoor pool, 24-hour business center, snack bar/deli, gym and area shuttle at your disposal you'll feel right at home. Guests rave about the delicious breakfast and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(111 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Located in Springfield, Holiday Inn Express Springfield Downtown by IHG is in the city center. Paramount Theater and Naismith Memorial Basketball Hall of Fame are cultural highlights, and some of the area's notable landmarks include Springfield Armory and Big E. Check out an event or a game at MassMutual Center, and consider making time for Six Flags New England, a top attraction not to be missed. Visit our Springfield travel guide
Map
145 State Street, Springfield, MA, 01103

What's nearby

  • Naismith Memorial Basketball Hall of Fame
    Naismith Memorial Basketball Hall of Fame
    11 min walk - 0.6 miles
  • Dr. Seuss National Memorial
    2 min walk - 0.1 miles
  • MassMutual Center
    3 min walk - 0.2 miles
  • MGM Springfield
    5 min walk - 0.3 miles
  • Springfield Armory
    13 min walk - 0.7 miles

Getting around

  • Springfield Union Station
    10 min walk
  • Bradley Intl. Airport (BDL)
    26 min drive

Restaurants

  • Wahlburgers
    4 min walk
  • Red Rose Pizzeria
    3 min walk
  • Commonwealth Bar
    6 min walk
  • TAP Sports Bar
    4 min walk
  • Burger King
    8 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel near MassMutual Center
Located close to Naismith Memorial Basketball Hall of Fame and Paramount Theater, Holiday Inn Express Springfield Downtown by IHG provides free to-go breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and an elevator
  • Concierge services, free newspapers, and 1 meeting room
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 98 rooms feature comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.

Is Holiday Inn Express Springfield Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Springfield Downtown by IHG located?

Located in Metro Center, this hotel is within a 15-minute walk of MassMutual Center, Paramount Theater, and Springfield Armory. Naismith Memorial Basketball Hall of Fame and Titanic Museum are also within 1 mi (2 km). Springfield Union Station is 10 minutes by foot.

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Reviews

Holiday Inn Express Springfield Downtown by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 756 out of 1138 reviews
Rating 8 - Good. 252 out of 1138 reviews
Rating 6 - Okay. 65 out of 1138 reviews
Rating 4 - Poor. 26 out of 1138 reviews
Rating 2 - Terrible. 39 out of 1138 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
The staff were excellent, very friendly and informative. The rooms were clean and it was a great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff and service really enjoyed my stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and spacious rooms for larger families ! We enjoyed the pool and the breakfast as well lots of options ! Would stay again !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff, great breakfast and location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ceriluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Staff & service, property conditions & facilities
Room was great, bed was very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great & clean rooms as well
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing clean and spacious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Prentiss

Liked: Cleanliness, property conditions & facilities
Room clean and staff very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Springfield I stay here Nice Clean Great place
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Check in was smooth and the room was very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
Clean, quiet, great staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome with room to walk around, it was very clean and the bathroom was roomy and very nice. Breakfast was very good also 😊👍
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and quiet.area was good.plenty of places conveniently close to eat.overall good stay
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Keri

Liked: Cleanliness, amenities, property conditions & facilities
Huge room, clean, lots of space l, quiet corner room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great rooms, nice breakfast, reasonable rate.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, amenities were nice, staff was nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

The room was very clean. We loved having the sitting area
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jacqueline

The room was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and spacious. Breakfast was good and hot.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Scott

Liked: Cleanliness, staff & service, amenities
The building has very poor sound insulation. It is located downtown with a street light at the corner and the road noise is awful. Kept waking up all night. Otherwise it was clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities
Breakfast they offered was good. Staff was nice.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness
Staff at front desk was friendly. The facilities, while basic, met our needs.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, good coffee
Stayed 1 night in Oct 2025