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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Indoor pool
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
145 State Street, Springfield, MA, 01103

What's nearby

  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 0.6 miles
  • Springfield Armory - 13 min walk - 0.7 miles
  • Titanic Museum - 2 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬9 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel near MassMutual Center
Located close to Naismith Memorial Basketball Hall of Fame and Paramount Theater, Holiday Inn Express Springfield Downtown by IHG provides free to-go breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • Free newspapers, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 98 rooms feature comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.

Is Holiday Inn Express Springfield Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Springfield Downtown by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Springfield Downtown by IHG located?

Located in Metro Center, this hotel is within a 15-minute walk of MassMutual Center, Paramount Theater, and Springfield Armory. Naismith Memorial Basketball Hall of Fame and Titanic Museum are also within 1 mi (2 km). Springfield Union Station is 10 minutes by foot.

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Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 51 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Amenities
The staff, the hotel itself, and the location! Fabulous!!!
Stayed 2 nights in Apr 2025

8/10 Good

Addyson

Liked: Cleanliness, amenities, property conditions & facilities
It was quite nice. Close to the MGM and cheaper than staying there outright. Close to other places of interest as well.
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Parking was nearby and easy. The area seems rundown a bit, but the MGM was within an easy walk and had lots of things to do.
Stayed 1 night in May 2025

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel nice people love they have a swimming pool for my kids love the breakfast and love it the real clean
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MGM
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and comfy. Beds are AMAZING
Stayed 3 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
It accommodated us for what we needed. A quick overnight stay.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place service and lobby attendant are all great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has updated clean rooms. The included breakfast had a great selection of choices that were replenished continuously. This is our second stay at this location and we will return.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room very clean, housekeeping was wonderful. Breakfst was pretty good. Parking lot could be improved. Hotel is downtown. Area is slowly being refurbished, but needs more beautification.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nicely updated.
Stayed 1 night in May 2025

10/10 Excellent

Claude

Liked: Amenities
Very good
Stayed 1 night in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Good stay
Stayed 2 nights in Mar 2025

8/10 Good

Georgiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very friendly staff, clean and comfortable room. Good breakfast options.
Stayed 1 night in Feb 2025

10/10 Excellent

Annette Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was so friendly and helpful.. truly appreciated after a 5 hour drive . I thanks ..we will be back next year
Stayed 1 night in Apr 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed
Stayed 1 night in Apr 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Mar 2025

10/10 Excellent

Morrie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly courteous staff. Clean and well equipped room. Checkin was very efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent 2 nights. no complaints, but kinda expensive
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, super friendly staff. Definitely would stay again if we are in the area.
Stayed 3 nights in Nov 2024