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Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
BBQ/picnic area
Reception
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
Lobby lounge
Located in South Meadows, Best Western Hartford Hotel & Suites offers a breakfast buffet, garden views from the terrace, WiFi, a seasonal outdoor pool, and a cozy lobby fireplace. Multilingual staff and dry cleaning services ensure a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
Day bed
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
Day bed
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • Connecticut Convention Center - 3 min drive - 2.4 miles
  • Trinity College - 4 min drive - 2.0 miles
  • Bushnell Center for the Performing Arts - 4 min drive - 2.9 miles
  • XL Center - 4 min drive - 3.1 miles
  • Xfinity Theatre - 5 min drive - 3.7 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel near Connecticut Convention Center
Consider a stay at Best Western Hartford Hotel & Suites and take advantage of a free breakfast buffet, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with pool umbrellas
  • Free self parking
  • Express check-out, barbecue grills, and a 24-hour front desk
  • Luggage storage, free newspapers, and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 129 rooms include comforts such as premium bedding and first-run movies, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 42-inch LED TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and free infant beds

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  • Pet friendly
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 1,066 reviews
The Capitol Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Does Best Western Hartford Hotel & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from September 1 to May 24.

Is Best Western Hartford Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hartford Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hartford Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Hartford Hotel & Suites located?

Located in South Meadows, this hotel is within 3 mi (5 km) of Colt Park, Webster Theater, and Wethersfield Cove Park. Trinity College and Hartford Hospital are also within 3 mi (5 km).

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Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, recommend to others.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Amenities
Very clean, updated rooms with great water pressure. Decent breakfast and super close to Peoples Bank Arena.
Stayed 1 night in Oct 2025

10/10 Excellent

Danguole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean , beds were comfortable, nice breakfast .
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay wen in the area
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here before and it is convenient to all of the sights of downtown Hartford.
Stayed 1 night in Oct 2025

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 1 night in Oct 2025

8/10 Good

Mary Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place if your are passing through
Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Check in and check out was fast and easy. Our room was clean and the bed was comfortable. The only thing I would say is they need to update the bathroom tubs.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel and would stay here again. Towels could be more fresh but ok. Nice breakfast offering with fresh strawberries, blueberries and yoghurt machine. The breakfast attendant was on the ball keeping items topped off during the busy period.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pricing
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff where really helpful and nice. Pool was nice outside, the kids really enjoyed it
Stayed 1 night in Sep 2025

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, location and staff. Staff second to none.
Stayed 2 nights in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, room was comfortable and bed was excellent. Plenty of parking and very helpful and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice breakfast, comfortable beds
Stayed 2 nights in Aug 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, location and staff. Staff second to none
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to everything. Friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and staff was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast even on a slow morning for them. Eggs and sausage not just carbohydrates.
Stayed 1 night in Oct 2025

10/10 Excellent

Wadesca

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very nice, Stephanie was exceptional
Stayed 3 nights in Sep 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Aug 2025

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building, it looks much more run down than the pictures, and it has a slight "old" building smell. Someone tired to open my delivery van door when i was sitting in it doing paperwork, luckily it was locked. It's not in the best area, if you don't have to, i would recommend staying in a different town. Positives are it is fairly clean, and the staff is very friendly and helpful. It is reasonably priced, and there are a good amount of places to eat and shop fairly close. Overall not a great place to stay.
Stayed 1 night in Oct 2025

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