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Best Western Hartford Hotel & Suites

2.5 star property
Guests can relax by the seasonal outdoor pool under shaded umbrellas or unwind in front of the lobby's roaring fireplace while enjoying attentive service

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Photo gallery for Best Western Hartford Hotel & Suites

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace - Best Western Hartford Hotel & Suites (Hartford)
Lobby - Best Western Hartford Hotel & Suites (Hartford)
Exterior - Best Western Hartford Hotel & Suites (Hartford)
Reception - Best Western Hartford Hotel & Suites (Hartford)
Premium bedding, pillowtop beds, in-room safe, laptop workspace - Best Western Hartford Hotel & Suites (Hartford)
Located in South Meadows, Best Western Hartford Hotel & Suites offers a breakfast buffet, garden views from the terrace, WiFi, a seasonal outdoor pool, and a cozy lobby fireplace. Multilingual staff and dry cleaning services ensure a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Studio, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Sofa Bed - Non Smoking

  • Sleeps 4

About the neighborhood

Located in South Meadows, a neighborhood in Hartford, Best Western Hartford Hotel & Suites is near the airport and near a metro station. The area's natural beauty can be seen at Windsor Nature Park and Dinosaur State Park, while Webster Theater and Connecticut Science Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Dunkin' Donuts Park or PeoplesBank Arena. Spend some time exploring the area's activities, including golfing. Visit our Hartford travel guide
Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • Colt Park
    3 min drive - 1.6 miles
  • Goodwin Park
    3 min drive - 1.8 miles
  • Connecticut Convention Center
    4 min drive - 2.4 miles
  • PeoplesBank Arena
    5 min drive - 3.3 miles
  • Xfinity Theatre
    6 min drive - 3.9 miles

Getting around

  • Hartford Union Station
    9 min drive
  • Bradley Intl. Airport (BDL)
    19 min drive

Restaurants

  • McDonald's
    6 min walk
  • Popeyes Louisiana Kitchen
    4 min drive
  • Dunkin'
    4 min walk
  • Wendy's
    14 min walk
  • The Rockin Chicken
    2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel located in South Meadows
Consider a stay at Best Western Hartford Hotel & Suites and take advantage of a free breakfast buffet, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with pool umbrellas
  • Free self parking
  • Express check-out, tour/ticket assistance, and a TV in the lobby
  • Luggage storage, ATM/banking services, and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 129 rooms include comforts such as premium bedding and first-run movies, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 42-inch LED TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and free infant beds

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Exterior
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  • Pool
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  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,143 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Does Best Western Hartford Hotel & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from September 1 to May 24.

Is Best Western Hartford Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hartford Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Hartford Hotel & Suites located?

Located in South Meadows, this hotel is within 3 mi (5 km) of Colt Park, Webster Theater, and Trinity College. Hartford Hospital and Mortensen Riverfront Plaza are also within 3 mi (5 km).

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Reviews

Best Western Hartford Hotel & Suites Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 475 out of 1060 reviews
Rating 8 - Good. 232 out of 1060 reviews
Rating 6 - Okay. 159 out of 1060 reviews
Rating 4 - Poor. 97 out of 1060 reviews
Rating 2 - Terrible. 97 out of 1060 reviews

Reviews

Verified

10/10 Excellent

Wilena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and smelled great, staff was nice and polite, breakfast was excellent and it was plenty of parking all in all a great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a comfortable hotel for 1 night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room was clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment. Well respected staff. Would recommend
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness
Nice staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Vivienne

Liked: Cleanliness, staff & service
the hotel was comfortable and breakfast ok . The hotel is desperate for a make over
Stayed 1 night in Jan 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vlad

Liked: Cleanliness, amenities, property conditions & facilities
The room was clear and spacious, the staff fos courteous and eager to help. Thanjs
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay! Very clean and comfortable
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great & the breakfast was delicious!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Overall this was a decent budget friendly option and breakfast was appreciated. The primary reason for my low rating on property was because one of our beds had a very off putting smell.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jazmeen

Liked: Property conditions & facilities
Lobby was clean, staff was very friendly, the room was nice. Only thing that wasn’t pleasant was the smell of cigarette smoke. As soon as we exited the room it smelled like someone was smoking strongly. Notified the front desk and they investigated promptly
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Danguole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean , beds were comfortable, nice breakfast .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness
Clean and convenient
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
great front desk service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, amenities
The size of the room and the cleanliness
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very comfortable and we loved the hot chocolate!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

The room was clean and friendly staff at front desk for checkin and out!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Great staff, very clean room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, and the location was what we needed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was very cozy, we loved it! very quiet and the staff was amazing, definitely would book again
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were friendly. It was convirntly located near the Trinity college campus which was perfect for my visit.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kristen

Liked: Amenities
Very clean, updated rooms with great water pressure. Decent breakfast and super close to Peoples Bank Arena.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Nice room. Very quiet
Stayed 1 night in Dec 2025