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Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and a fitness center

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Photo gallery for Best Western Hartford Hotel & Suites

Reception
BBQ/picnic area
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Day bed
Pillowtop bed
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • Connecticut Convention Center - 3 min drive - 2.4 miles
  • Trinity College - 4 min drive - 2.0 miles
  • Bushnell Park - 4 min drive - 2.9 miles
  • XL Center - 4 min drive - 3.1 miles
  • Xfinity Theatre - 5 min drive - 3.7 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Franklin Giant Grinders Pizza - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel near Xfinity Theatre
Consider a stay at Best Western Hartford Hotel & Suites and take advantage of a free breakfast buffet, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with pool umbrellas
  • Free self parking
  • Express check-out, tour/ticket assistance, and a TV in the lobby
  • Luggage storage, ATM/banking services, and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 129 rooms include comforts such as premium bedding and first-run movies, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 42-inch LED TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Does Best Western Hartford Hotel & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from September 1 to May 24.

Is Best Western Hartford Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hartford Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hartford Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Hartford Hotel & Suites located?

Located in South Meadows, this hotel is within 3 mi (5 km) of Colt Park, Webster Theater, and Wethersfield Cove Park. Trinity College and Hartford Hospital are also within 3 mi (5 km).

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Best Western Hartford Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great place
Stayed 1 night in Apr 2025

10/10

First time in Best Western it was a good stay I will book with them again
Stayed 1 night in May 2025

10/10

Great experience all Round
Stayed 1 night in May 2025

10/10

Customer service was fantastic
Stayed 3 nights in May 2025

6/10

It is a good place
Stayed 1 night in Apr 2025

8/10

Found dead roach in bathroom, other than that a fairly fine stay.
Stayed 6 nights in May 2025

10/10

For a one night stay in a pinch, it was perfect. The room was clean, the shower was nice, amenities including breakfast were provided and the staff was good to us as well. The area may look sketchy because it is near the highway, but overall I’d totally stay here again and recommend anyone who is looking to stay for a night or two to do the same.
Stayed 1 night in May 2025

10/10

Great property
Stayed 1 night in Feb 2025

10/10

Great clean place with friendly staff.
Stayed 1 night in Dec 2024

10/10

Good
Stayed 1 night in May 2025

8/10

The hotel was clean and comfortable. Staff was very nice and accommodating.
Stayed 1 night in Jan 2025

10/10

Good place
Stayed 4 nights in Jan 2025

10/10

Convenience to Hartford
Stayed 1 night in Mar 2025

10/10

Staff was friendly and helpful. Room was clean, looked newly painted, remodeled. Refrigerator and microwave worked and were clean. Beds were very comfortable and room was very quiet. Elevator was quick. 24 hour coffee was good. Breakfast was okay. Zero complaints. Would stay again.
Stayed 3 nights in Apr 2025

10/10

Anthony and Manager and cleaning staff where very Professional in taking Care of Any issues for the customers staying in this Best Western Thank you! cozie60@gmail.com
Stayed 3 nights in May 2025

8/10

Great room. Just Wish they had a microwave in the room or ice machine closer. Like it was only on the 8th floor, other than that great
Stayed 1 night in Mar 2025

6/10

Upon arrival, we noticed fleas on the bed that must have been left by a previous guest’s dog. I showed a video to the woman working the front desk, and she immediately moved us. She was phenomenal, and super kind. I hated that only the sheers opened and closed, and not the regular curtains. It was impossible to block out the city light. The breakfast was better than expected.
Stayed 1 night in Jun 2025

10/10

Excellent
Stayed 2 nights in Mar 2025

10/10

It was clean and the room and vibe was very much comfortable,great privacy and it was just peaceful
Stayed 1 night in Dec 2024

10/10

Great property away from busy noise. Very clean, great customer service and check in staff. Would stay here again!
Stayed 1 night in Nov 2024

10/10

Good
Stayed 1 night in Jan 2025

10/10

The staff was great, from check in, to forgetting my cell in my room after check out. They were very kind and helpful. My room was extremely clean and the layout was welcoming. I will for sure stay here again when I come for work.
Stayed 1 night in Feb 2025

10/10

The rooms were huge!
Stayed 1 night in Jan 2025

10/10

Stayed 5 nights in Apr 2025

8/10

Staff is very friendly. Breakfast is good. Would have liked towels changed daily.
Stayed 3 nights in Jan 2025