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Best Western Hartford Hotel & Suites

Property class: 2.5

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Photo gallery for Best Western Hartford Hotel & Suites

A hotel room with a sofa, a coffee table, a desk with a chair, a TV, and a bed with a headboard. - Best Western Hartford Hotel & Suites (Hartford)
A hotel room with a sofa, a small table, a desk with a chair, and a painting on the wall. - Best Western Hartford Hotel & Suites (Hartford)
A parking lot with multiple cars parked in front of a building with a modern architectural design. - Best Western Hartford Hotel & Suites (Hartford)
A hotel lobby with a reception desk, seating area, and a fireplace. - Best Western Hartford Hotel & Suites (Hartford)
A spacious dining area with multiple tables and chairs, a stone accent wall, and large windows providing natural light. - Best Western Hartford Hotel & Suites (Hartford)
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Best Western Hartford Hotel & Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a microwave, a refrigerator, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, a nightstand with a phone, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a TV, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk with a lamp, a television, and a dresser.

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a lamp, a television, and a dresser.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a sofa, a desk, a TV, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a sofa, a coffee table, a desk with a chair, a TV, and a bed with a headboard.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Located in South Meadows, a neighborhood in Hartford, Best Western Hartford Hotel & Suites is near the airport and near a metro station. The area's natural beauty can be seen at Windsor Nature Park and Dinosaur State Park, while Webster Theater and Connecticut Science Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at PeoplesBank Arena or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing. Visit our Hartford travel guide
Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • A river winding through a densely forested valley with hills on either side.
    Connecticut River
    3 min drive - 1.8 miles
  • An indoor exhibit with a hurricane force display, a timeline exhibit, and a rock cycle exhibit.
    Connecticut Science Center
    4 min drive - 2.4 miles
  • A city skyline with modern buildings, a river, and a bridge.
    Connecticut Convention Center
    4 min drive - 2.4 miles
  • Wethersfield Cove Park
    2 min drive - 1.6 miles
  • Colt Park
    3 min drive - 1.6 miles

Getting around

  • Hartford Union Station
    9 min drive
  • Bradley Intl. Airport (BDL)
    19 min drive

Restaurants

  • McDonald's
    6 min walk
  • Joey B's
    3 min drive
  • Wendy's
    14 min walk
  • Chez Est
    2 min drive
  • Adriatic Restaurant
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Null
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Best Western Hartford Hotel & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from September 1 to May 24.

Is Best Western Hartford Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hartford Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Hartford Hotel & Suites located?

Located in South Meadows, this hotel is within 3 mi (5 km) of Colt Park, Webster Theater, and Wethersfield Cove Park. Trinity College and Hartford Hospital are also within 3 mi (5 km).

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Reviews

Best Western Hartford Hotel & Suites Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 515 out of 1097 reviews
Rating 8 - Good. 222 out of 1097 reviews
Rating 6 - Okay. 165 out of 1097 reviews
Rating 4 - Poor. 96 out of 1097 reviews
Rating 2 - Terrible. 99 out of 1097 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good for the price.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, very friendly staff, no issues at all.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff. Good breakfast. Older property but not bad for the price at all.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Disliked: Amenities
Close to interstate, knowledgeable staff, ok room, ok breakfast. The towel holder in the bathroom was rusted, and the toilet sat really low. We asked for 2 queens through Expedia, but received a junior suite. Per staff, that is what Expedia booked for us.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is handy, staff is very good, room was clean and breakfast was all anyone needed.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate parking, clean spacious room, friendly staff and a hot breakfast. What more could a person ask for?
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, especially the young lady on the front desk! Would like to see different options for breakfast.
Stayed 8 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
There was hair in the bathroom shower that was not yet cleaned. The front desk initially gave me a room that was already booked. Front desk staff is helpful though.
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was old but cleanish and the room was big. Very loud, you can hear everything in the rooms around you. The area is sketchy.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff. Would definitely stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice, the staff is fine.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay !! Easy access great staff! Would stay again
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It's a good place to pass the night... The staff was respectful and nice... Also, good breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location. Just off the freeway. A quiet street. Just across from Brainard Airport. Close to both Hartford and Old Wethersfield. Parking can get tight if the hotel is fully booked but I had no issues. The staff is super nice. Breakfast is served daily and there is 24/7 coffee available. Which is really nice. The room was spacious and clean. The shower pressure was amazing. I had an issue with my toilet running and maintenance came and fixed it quickly. I would definitely stay here again
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western is terrific, always a pleasure staying here. The staff is top notch.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had a comfy bed. The room was comfortable and breakfast was very good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean the staff friendly and the breakfast was ok.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, clean, free breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, very polite and professional. One night stay was satisfactory, breakfast was satisfactory
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
staff was very nice. quick check in. finding place was some work. breakfast was good - finally a warm breakfast. room was a little dirty - looks like they did a quick clean , missing some spots. pillows did not smell fresh. overall ok for the price
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay....very clean spacious and they supply breakfast
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we need to be. Always clean, good beds, decent breakfast. We will stay again.
Stayed 2 nights in May 2026