We had a great time. Everyone was very helpful. We had a great room with the perfect view of the arch. We paid a little extra for that and they delivered it perfectly. Breakfast was delicious. Bar service was great.
I feel the buffet could be set up a little different. Not the staff but other people in general were rude, bumping in to one another. The straight buffet part was ok but it was chaotic getting to the other part. (Ex. Where the cereal was and pancakes). Also was not aware of waffle area or omlet ...
Nice hotel, great staff, clean rooms, fancy lobby, luxury everything
Property was nice and ya'll have great staffs working front desk I would stay there everytime I come to St. Louis
Our room was on the top (8th) floor, apparently under rooftop mechanical equipment. Even though I don't hear well without hearing aids, I was annoyed during the night by vibrations and low frequency noise just overhead. Otherwise the room was pleasant and spacious, our dinner in hotel restaurant ...
Pool was closed. The only thing which was disappointing. I came with kids and couldn’t use it.
Great location and very friendly staff. Good advice on some of the local breweries!
The breakfast was terrific but if the breakfast goes until 9:00 am during the week why are they stopping the omelette bar and pulling the dry cereals at 8:42 am. And then telling us that there is no more milk but yet the cold refrigerated counter that milk are on still shows the outline of the cartons ...
The hotel was clean with nice amenities. The location was walking distance to all of the attractions in the downtown area.
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