Hoteles de 4 estrellas en Ystrad Mynach

“First: two out of the three elevators were out of service which is not especially convenient. Second: I ordered room service for dinner. 45 minutes after it was due to be delivered I went down to the front desk to find out where it was. Sincere apologies and a promise to look into it. Half an hour later I called the concierge,spoke to someone else explained the story and got sincere apologies and a promise to look into it. I made another phone call 30 minutes after that and was told that due to...

“There was nothing unique in the hotel. I will nver stay at any other Leonardo Hotel. This is a 3 star hotel, far from being in line with what I paid for 2 nights. I am VERY dissapointed. ”

“The sheets and bedding were of good quality and the pillows and bed were reasonably comfortable. There were only two tea bags in the room and had to ask for more. There was a consistent loud noise in our room all night long, despite us using earplugs to try to eliminate the noise, we could still hear it and therefore we did not have a great night's sleep. We thought it was the air conditioning unit but the same noise was evident when this was switched off. Next morning, it appeared that the...